Luis, You are running 64 bit linux on your machine and scanModem was unable to detect a Modem: A candidate modem is not transparent among the PCI devices: ------------------------------------------------ 00:02.0 VGA compatible controller: Intel Corporation 4 Series Chipset Integrated Graphics Controller (rev 03) 00:02.1 Display controller: Intel Corporation 4 Series Chipset Integrated Graphics Controller (rev 03) 00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller 00:1f.2 IDE interface: Intel Corporation 82801JI (ICH10 Family) 4 port SATA IDE Controller 00:1f.3 SMBus: Intel Corporation 82801JI (ICH10 Family) SMBus Controller 00:1f.5 IDE interface: Intel Corporation 82801JI (ICH10 Family) 2 port SATA IDE Controller 02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03) 03:00.0 Modem: Device 00b9:5451 ------------------------------------------------ with USB, bridge, and RAM devices not displayed. If a High Definition Audio card is present, if might be hosted on the Subsystem. If your modem is an external USB type, connected by an external serial cable, or mounted internally on an ISA card, then scanModem would not access it. Try with Root permission $ sudo wvdialconf /etc/wvdial.conf to detect these modem types and some USB modems. If the detection is successful, read the DOCs/wvdial.txt . Edit the /etc/wvdial.conf with Root permission: sudo gedit /etc/wvdial.conf will be able to dial out with Root permission: sudo wvdial You would probably need to try and send us dmesg.txt as instructed here: Candidate PCI devices with modem chips are: 03:00.0 Modem: Device 00b9:5451 00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller High Definition Audio cards can host modem chips. For candidate card in slot 03:00.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 03:00.0 00b9:5451 00a5:5451 Modem: Device 00b9:5451 Modem interrupt assignment and sharing: 16: 0 0 IO-APIC-fasteoi uhci_hcd:usb3 --- Bootup diagnostics for card in PCI slot 03:00.0 ---- [ 0.314519] pci 0000:03:00.0: reg 10 32bit mmio: [0xfe370000-0xfe37ffff] [ 0.314560] pci 0000:03:00.0: PME# supported from D3hot D3cold [ 0.314563] pci 0000:03:00.0: PME# disabled [ 0.542357] serial 0000:03:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 0.542361] serial 0000:03:00.0: PCI INT A disabled The PCI slot 03:00.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed or For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:3a3e 103c:3664 Audio device: Intel Corporation 82801JI Modem interrupt assignment and sharing: 22: 213 212 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.313512] pci 0000:00:1b.0: reg 10 64bit mmio: [0xfe9f4000-0xfe9f7fff] [ 0.313548] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.313551] pci 0000:00:1b.0: PME# disabled [ 6.631757] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 6.631785] HDA Intel 0000:00:1b.0: setting latency timer to 64 [ 6.859425] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/input/input5 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. but in case we are able to determine if the modem is indeed supported the drivers would be more appropriate for 32 bit linux, unless the modems would be supported by Linuxant drivers?, but that would require more information. Hope this helps. Regards, Antonio On Tue, Nov 9, 2010 at 6:42 PM, Luis Fernando Gramajo P. <fher98@xxxxxxxxx> wrote: > Im trying to setup a RAS callback server but cant get the modem > working, help please. > > > --~--~---------~--~---------~--~---------~--~---------~--~---------~--~------- > -- Luis Fernando Gramajo P. > > http://www.guatewireless.org > --~--~---------~--~---------~--~---------~--~---------~--~---------~--~------- >