Im trying to setup a RAS callback server but cant get the modem
working, help please.
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-- Luis Fernando Gramajo P.
http://www.guatewireless.org
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Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.31-14-server
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=x86_64, Ubuntu , ALSA_version=1.0.20
Linux version 2.6.31-14-server (buildd@crested) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu8) ) #48-Ubuntu SMP Fri Oct 16 15:07:34 UTC 2009
scanModem update of: 2010_05_29
Distrib_ID=Ubuntu
DistribCodeName=karmic
AptRepositoryStem=http://gt.archive.ubuntu.com/ubuntu/
The dkms driver upgrade utilities are installed,
Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems. Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent.
4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems.
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
03:00.0 Modem: Device 00b9:5451
00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller
High Definition Audio cards can host modem chips.
For candidate card in slot 03:00.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
03:00.0 00b9:5451 00a5:5451 Modem: Device 00b9:5451
Modem interrupt assignment and sharing:
16: 0 0 IO-APIC-fasteoi uhci_hcd:usb3
--- Bootup diagnostics for card in PCI slot 03:00.0 ----
[ 0.314519] pci 0000:03:00.0: reg 10 32bit mmio: [0xfe370000-0xfe37ffff]
[ 0.314560] pci 0000:03:00.0: PME# supported from D3hot D3cold
[ 0.314563] pci 0000:03:00.0: PME# disabled
[ 0.542357] serial 0000:03:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 0.542361] serial 0000:03:00.0: PCI INT A disabled
The PCI slot 03:00.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:3a3e 103c:3664 Audio device: Intel Corporation 82801JI
Modem interrupt assignment and sharing:
22: 213 212 IO-APIC-fasteoi HDA Intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 0.313512] pci 0000:00:1b.0: reg 10 64bit mmio: [0xfe9f4000-0xfe9f7fff]
[ 0.313548] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.313551] pci 0000:00:1b.0: PME# disabled
[ 6.631757] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 6.631785] HDA Intel 0000:00:1b.0: setting latency timer to 64
[ 6.859425] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/input/input5
The PCI slot 00:1b.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
A candidate modem is not transparent among the PCI devices:
------------------------------------------------
00:02.0 VGA compatible controller: Intel Corporation 4 Series Chipset Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation 4 Series Chipset Integrated Graphics Controller (rev 03)
00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller
00:1f.2 IDE interface: Intel Corporation 82801JI (ICH10 Family) 4 port SATA IDE Controller
00:1f.3 SMBus: Intel Corporation 82801JI (ICH10 Family) SMBus Controller
00:1f.5 IDE interface: Intel Corporation 82801JI (ICH10 Family) 2 port SATA IDE Controller
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)
03:00.0 Modem: Device 00b9:5451
------------------------------------------------
with USB, bridge, and RAM devices not displayed.
If a High Definition Audio card is present, if might be hosted on the Subsystem.
If your modem is an
external USB type,
connected by an external serial cable,
or mounted internally on an ISA card,
then scanModem would not access it.
Try with Root permission
$ sudo wvdialconf /etc/wvdial.conf
to detect these modem types and some USB modems.
If the detection is successful, read the DOCs/wvdial.txt .
Edit the /etc/wvdial.conf with Root permission:
sudo gedit /etc/wvdial.conf
will be able to dial out with Root permission:
sudo wvdial
Many modems for which scanModem fails have Conexant chips.
From http://www.linuxant.com/drivers/modemident.php
get the ListModem tool, which will report on Conexant chipset modems
If the above tests fail, please provide any independent information available on your modem.
If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) > System
> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
and device information. From the Driver Details TAB, copy out the VENdor and DEVice information.
Next do the Query Modem and record the ATI specifications displayed such as:
ATI3 - Agere SoftModem Version 2.1.22
ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.
Predictive diagnostics for card in bus 00:1b.0:
Modem chipset not detected on
NAME="Audio device: Intel Corporation 82801JI "
CLASS=0403
PCIDEV=8086:3a3e
SUBSYS=103c:3664
IRQ=22
For candidate modem in: 00:1b.0
0403 Audio device: Intel Corporation 82801JI
Primary device ID: 8086:3a3e
Support type needed or chipset:
Predictive diagnostics for card in bus 03:00.0:
Modem chipset not detected on
NAME="Modem: Device 00b9:5451"
CLASS=0703
PCIDEV=00b9:5451
SUBSYS=00a5:5451
IRQ=16
HDA2=00:1b.0
For candidate modem in: 03:00.0
0703 Modem: Device 00b9:5451
Primary device ID: 00b9:5451
Support type needed or chipset:
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.4.1
and the compiler used in kernel assembly: 4.4.1
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.4
linuc_headers base folder /lib/modules/2.6.31-14-server/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 321600 2009-02-20 12:26 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
-detach
asyncmap 0
modem
crtscts
proxyarp
lock
require-pap
refuse-chap
usepeerdns
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
