Hi, I'm a total newbie with linux and I'm a rural resident - there's no high-speed here. I have Ubuntu 10.04 and I hope you can help me set up my modem. It's technical stuff that goes beyond me at the moment - I spent the past couple of days trying to figure it out. Thank you for any help you can provide! Garret
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.32-24-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.21 Linux version 2.6.32-24-generic (buildd@rothera) (gcc version 4.4.3 (Ubuntu 4.4.3-4ubuntu5) ) #39-Ubuntu SMP Wed Jul 28 06:07:29 UTC 2010 scanModem update of: 2010_05_29 Distrib_ID=Ubuntu DistribCodeName=lucid AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: Attached USB devices are: ID 0930:6545 Toshiba Corp. Kingston DataTraveler 2.0 Stick (4GB) / PNY Attache 4GB Stick ID 05fe:2001 Chic Technology Corp. ID 058f:9360 Alcor Micro Corp. 8-in-1 Media Card Reader If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 02:01.0 Communication controller: Agere Systems V.92 56K WinModem (rev 03) High Definition Audio cards can host modem chips. For candidate card in slot 02:01.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 02:01.0 11c1:048c 11c1:044c Communication controller: Agere Systems V.92 56K WinModem Modem interrupt assignment and sharing: =================================== The modem interrupt (IRQ) is 255 . IRQs of 0 or 255 are not functional!! The CPU cannot control the modem until this situation is corrected!! Possible corrections are: 1) Within the boot up BIOS, change from a Windows to a non-PNP/Other Operating System type. Instructions for accessing BIOS are at: http://linmodems.technion.ac.il/resources.html within: Additional Resourcces. 2a) Add an option "pci=routeirq" to the kernel boot up line. Here is an example paragraph from /boot/grub/menu.lst : title Ubuntu, kernel 2.6.15-26-686 root (hd0,6) kernel /boot/vmlinuz-2.6.15-26-686 root=/dev/hda7 ro pci=routeirq initrd /boot/initrd.img-2.6.15-26-686 savedefault 2b) Same as above, but use "pollirq" instead of "pci=routeirq". 3) Within some BIOS setups, IRQ assignments can be changed. 4) On non-laptop systems, moving the modem card to another slot has helped. 5) Sometimes upgrading the kernel changes IRQ assignment. ===================================== --- Bootup diagnostics for card in PCI slot 02:01.0 ---- [ 0.085751] pci 0000:02:01.0: reg 10 32bit mmio: [0xfdcff000-0xfdcff0ff] [ 0.085762] pci 0000:02:01.0: reg 14 io port: [0xdf00-0xdf07] [ 0.085773] pci 0000:02:01.0: reg 18 io port: [0xde00-0xdeff] [ 0.085835] pci 0000:02:01.0: supports D2 [ 0.085838] pci 0000:02:01.0: PME# supported from D2 D3hot D3cold [ 0.085844] pci 0000:02:01.0: PME# disabled The PCI slot 02:01.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 02:01.0: Modem chipset detected on NAME="Communication controller: Agere Systems V.92 56K WinModem " CLASS=0780 PCIDEV=11c1:048c SUBSYS=11c1:044c IRQ=255 IDENT=agrsm For candidate modem in: 02:01.0 0780 Communication controller: Agere Systems V.92 56K WinModem Primary device ID: 11c1:048c Support type needed or chipset: agrsm The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrserial driver pair. There are a few different chipsets which use this driver pair, but they use different code resources: Chipsets KV* PackageNames (most current as of November 2009) ---------------------------------------------------------------------------------------------- 11c1:048c and 11c1:048f 2.6.29 agrsm048pci-2.1.60_20100108_i386.deb or agrsm048pci-2.1.60_20100108.tar.gz 11c1:0620 2.6.31 agrsm06pci-2.1.80_20100106_i386.deb or agrsm06pci-2.1.80~20100106.tar.gz !! 11c11040 (on HDA audio cards) 2.6.31 agrsm-11c11040_20091225_i386.deb or agrsm-11c11040-2.1.80~20091225.tar.bz2 !! All available at: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ Additionally there are; automation & testing agrsm-tools_0.0.1_all.deb or agrsm-tools-0.0.1-2.noarch.rpm General background agrsm_howto.txt ------------------------------------------------------------------------------------------------ * KV == latest kernel release with a reported success !! Latest update with major credit to Nikolay Zhuravlev But see conflict issue: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg02753.html For the 11c11040 chip with kernels 2.6.31 and later a change in a modules loading settingmay be necessary. Within the file /etc/modprobe.d/alsa-base.conf (or equivalent for your Distro), change the phrase: options snd-hda-intel power_save=10 to: options snd-hda-intel power_save=0 or the agrsm drivers will not function. For Ubuntu related systems this can be done with: $ sudo gedit /etc/modprobe.d/alsa-base.conf Report from Bjorn Wielens: Please note- trying to load the modules on a OpenSuSE 11.2 system gives an error about the module_version symbol. Using: # modprobe --force agrmodem # modprobe --force agrserial is necessary to load the drivers, and does not appear to cause ill effects. All of the above packages are dkms competent. This means that if your Linux distros dkms package is previously installed, if provides for future updates matching forthcoming kernels. -------------- end Agere Systems section ------------------- Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.3 and the compiler used in kernel assembly: 4.4.3 The patch utility is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.32-24-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------