Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.31-14-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.20 Linux version 2.6.31-14-generic (buildd@rothera) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu8) ) #48-Ubuntu SMP Fri Oct 16 14:04:26 UTC 2009 scanModem update of: 2010_02_25 Distrib_ID=Ubuntu DistribCodeName=karmic AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/ The dialer utility package WVDIAL does not appear to be installed on your System. For Ubuntu users, there are at the bottom of http://linmodems.technion.ac.il/packages/ packages with the files necessary to install wvdial, with names like: wvdial_jaunty_amd64.zip for x86_64, 64 bit bus systems. wvdial_jaunty_i386.zip for 32 bit systems. wvdial_karmic_i386.zip for 32 bit systems. These are about 1 MB in size. After downloaded and copied into your Linux partition: $ unzip wv*.zip Within the new folder: $ sudo dpkg -i *.deb will complete the wvdial installation Please read Modem/DOCs/wvdial.txt for usage information. Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 04:05.0 Communication controller: Intel Corporation 536EP Data Fax Modem 80:01.0 Audio device: VIA Technologies, Inc. VT1708/A [Azalia HDAC] (VIA High Definition Audio Controller) (rev 10) High Definition Audio cards can host modem chips. For candidate card in slot 04:05.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 04:05.0 8086:1040 8086:1000 Communication controller: Intel Corporation 536EP Data Fax Modem Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 04:05.0 ---- [ 0.127008] pci 0000:04:05.0: reg 10 32bit mmio: [0xdf400000-0xdf7fffff] [ 0.127073] pci 0000:04:05.0: supports D2 [ 0.127075] pci 0000:04:05.0: PME# supported from D2 D3hot [ 0.127081] pci 0000:04:05.0: PME# disabled The PCI slot 04:05.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 80:01.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 80:01.0 1106:3288 1458:a004 Audio device: VIA Technologies, Inc. VT1708/A [Azalia HDAC] Modem interrupt assignment and sharing: 17: 3285 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 80:01.0 ---- [ 0.215783] pci 0000:80:01.0: reg 10 64bit mmio: [0xcfffc000-0xcfffffff] [ 0.215849] pci 0000:80:01.0: PME# supported from D0 D3hot D3cold [ 0.215855] pci 0000:80:01.0: PME# disabled [ 13.830256] HDA Intel 0000:80:01.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 [ 13.830320] HDA Intel 0000:80:01.0: setting latency timer to 64 [ 13.830327] HDA Intel 0000:80:01.0: PCI: Disallowing DAC for device The PCI slot 80:01.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 04:05.0: Modem chipset detected on NAME="Communication controller: Intel Corporation 536EP Data Fax Modem" CLASS=0780 PCIDEV=8086:1040 SUBSYS=8086:1000 IRQ=11 HDA2=80:01.0 IDENT=INTEL536EP For candidate modem in: 04:05.0 0780 Communication controller: Intel Corporation 536EP Data Fax Modem Primary device ID: 8086:1040 Support type needed or chipset: INTEL536EP Predictive diagnostics for card in bus 80:01.0: Modem chipset not detected on NAME="Audio device: VIA Technologies, Inc. VT1708/A [Azalia HDAC] " CLASS=0403 PCIDEV=1106:3288 SUBSYS=1458:a004 IRQ=17 For candidate modem in: 80:01.0 0403 Audio device: VIA Technologies, Inc. VT1708/A [Azalia HDAC] Primary device ID: 1106:3288 Support type needed or chipset: Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.1 and the compiler used in kernel assembly: 4.4.1 The patch utility is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.31-14-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------