Yosbel, If you have access to windows, that is if you are dual booting, then please do /* If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. From the Driver Details TAB, copy out the VENdor and DEVice information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. */ Since scanModem did not find a pci Modem A candidate modem is not evident among the PCI devices: ------------------------------------------------ 00:00.0 RAM memory: nVidia Corporation MCP78S [GeForce 8200] Memory Controller (rev a2) 00:01.1 SMBus: nVidia Corporation MCP78S [GeForce 8200] SMBus (rev a1) 00:01.3 Co-processor: nVidia Corporation MCP78S [GeForce 8200] Co-Processor (rev a2) 00:01.4 RAM memory: nVidia Corporation MCP78S [GeForce 8200] Memory Controller (rev a1) 00:06.0 IDE interface: nVidia Corporation MCP78S [GeForce 8200] IDE (rev a1) 00:07.0 Audio device: nVidia Corporation MCP72XE/MCP72P/MCP78U/MCP78S High Definition Audio (rev a1) 00:09.0 IDE interface: nVidia Corporation MCP78S [GeForce 8200] SATA Controller (non-AHCI mode) (rev a2) 00:0a.0 Ethernet controller: nVidia Corporation MCP77 Ethernet (rev a2) 02:00.0 VGA compatible controller: nVidia Corporation C77 [GeForce 8200M G] (rev a2) 07:00.0 Ethernet controller: Atheros Communications Inc. AR5001 Wireless Network Adapter (rev 01) It seems that you tried/installed hsfmodem drivers, The modem symbolic link is /dev/modem -> ttySHSF0 but your connection/modem detection is not working You did try to see if the modem was found Try with Root permission su - then do wvdialconf /etc/wvdial.conf to detect these modem types and some USB modems. If the detection is successful, read the DOCs/wvdial.txt . Edit the /etc/wvdial.conf with Root permission: gedit /etc/wvdial.conf will be able to dial out with Root permission: wvdial Maybe that will find modem port if the driver is the appropriate one. Regards, Antonio On 7/31/10, Yosbel Esperón González <yosbeleg@xxxxxxxxxxxxxxxx> wrote: >