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YourName, YourCountry Welcome to openSUSE 11.2 "Emerald" - Kernel kernel 2.6.31.5-0.1-desktop
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=x86_64, Welcome to openSUSE 11.2 "Emerald" - Kernel
Linux version 2.6.31.5-0.1-desktop (geeko@buildhost) (gcc version 4.4.1 [gcc-4_4-branch revision 150839] (SUSE Linux) ) #1 SMP PREEMPT 2009-10-26 15:49:03 +0100
scanModem update of: 2008_06_28
The modem symbolic link is /dev/modem -> ttySHSF0
Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems. Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component
3) The hsfmodem and hcflinmodem drivers for Conexant chipsest modes are x86_64 competent.
There are no blacklisted modem drivers in /etc/modprobe* files
Attached USB devices are:
ID 1d6b:0002 Linux Foundation 2.0 root hub
ID 0bda:0158 Realtek Semiconductor Corp. Mass Storage Device
ID 1d6b:0002 Linux Foundation 2.0 root hub
ID 0930:6545 Toshiba Corp. Kingston DataTraveler 2.0 Stick (4GB) / PNY Attache 4GB Stick
ID 1d6b:0001 Linux Foundation 1.1 root hub
ID 1d6b:0001 Linux Foundation 1.1 root hub
USB modems not recognized
For candidate card in slot 00:07.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:07.0 10de:0774 103c:360a Audio device: nVidia Corporation MCP72XE/MCP72P/MCP78U/MCP78S High Definition Audio
Modem interrupt assignment and sharing:
--- Bootup diagnostics for card in PCI slot 00:07.0 ----
[ 0.212579] pci 0000:00:07.0: reg 10 32bit mmio: [0xc0000000-0xc0003fff]
[ 0.212623] pci 0000:00:07.0: PME# supported from D3hot D3cold
[ 0.212628] pci 0000:00:07.0: PME# disabled
[ 0.213650] pci 0000:07:00.0: reg 10 64bit mmio: [0xc2000000-0xc200ffff]
[ 0.213743] pci 0000:07:00.0: disabling ASPM on pre-1.1 PCIe device. You can enable it with 'pcie_aspm=force'
[ 0.411215] pci 0000:00:07.0: Enabling HT MSI Mapping
[ 10.534103] ath5k 0000:07:00.0: PCI INT A -> Link[Z012] -> GSI 23 (level, low) -> IRQ 23
[ 10.534118] ath5k 0000:07:00.0: setting latency timer to 64
[ 10.534177] ath5k 0000:07:00.0: registered as 'phy0'
The PCI slot 00:07.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
PCI slot 00:07.0 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
New HDA card type:
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
A candidate modem is not evident among the PCI devices:
------------------------------------------------
00:00.0 RAM memory: nVidia Corporation MCP78S [GeForce 8200] Memory Controller (rev a2)
00:01.1 SMBus: nVidia Corporation MCP78S [GeForce 8200] SMBus (rev a1)
00:01.3 Co-processor: nVidia Corporation MCP78S [GeForce 8200] Co-Processor (rev a2)
00:01.4 RAM memory: nVidia Corporation MCP78S [GeForce 8200] Memory Controller (rev a1)
00:06.0 IDE interface: nVidia Corporation MCP78S [GeForce 8200] IDE (rev a1)
00:07.0 Audio device: nVidia Corporation MCP72XE/MCP72P/MCP78U/MCP78S High Definition Audio (rev a1)
00:09.0 IDE interface: nVidia Corporation MCP78S [GeForce 8200] SATA Controller (non-AHCI mode) (rev a2)
00:0a.0 Ethernet controller: nVidia Corporation MCP77 Ethernet (rev a2)
02:00.0 VGA compatible controller: nVidia Corporation C77 [GeForce 8200M G] (rev a2)
07:00.0 Ethernet controller: Atheros Communications Inc. AR5001 Wireless Network Adapter (rev 01)
------------------------------------------------
with USB and bridge devices not displayed.
If your modem is connected by an external serial cable,
or mounted internally on an ISA card, scanModem would not access it.
Try with Root permission
$ wvdialconf /etc/wvdial.conf
to detect these modem types and some USB modems.
If the detection is successful, read the DOCs/wvdial.txt .
Edit the /etc/wvdial.conf with Root permission:
gedit /etc/wvdial.conf
will be able to dial out with Root permission:
wvdial
Many modems for which scanModem fails have Conexant chips.
From http://www.linuxant.com/drivers/modemident.php
get the ListModem tool, which will report on Conexant chipset modems
If the above tests fail, please provide any independent information available on your modem.
If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) > System
> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
and device information. From the Driver Details TAB, copy out the VENdor and DEVice information.
Next do the Query Modem and record the ATI specifications displayed such as:
ATI3 - Agere SoftModem Version 2.1.22
ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.
Predictive diagnostics for card in bus 00:07.0:
Modem chipset not detected on
NAME="Audio device: nVidia Corporation MCP72XE/MCP72P/MCP78U/MCP78S High Definition Audio "
CLASS=0403
PCIDEV=10de:0774
SUBSYS=103c:360a
IRQ=10
For candidate modem in: 00:07.0
0403 Audio device: nVidia Corporation MCP72XE/MCP72P/MCP78U/MCP78S High Definition Audio
Primary device ID: 10de:0774
Support type needed or chipset:
----------------end Softmodem section --------------
scanModem could not identify the Support Type needed from diagnosics or archives.
If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) > System
> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
and device information.
Next do the Query Modem and record the ATI specifications displayed such as:
ATI3 - Agere SoftModem Version 2.1.22
ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.4.1
and the compiler used in kernel assembly: 4.4
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.4
linuc_headers base folder /lib/modules/2.6.31.5-0.1-desktop/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are libc6-dev (and for Debian/Ubuntu,
linux-libc-dev). The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwxr-xr-x 1 root dialout 362672 2009-10-19 14:30 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
noipdefault
noauth
crtscts
lock
modem
asyncmap 0
nodetach
lcp-echo-interval 30
lcp-echo-failure 4
lcp-max-configure 60
lcp-restart 2
idle 600
noipx
file /etc/ppp/filters
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0 wmaster0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link: lrwxrwxrwx 1 root root 8 2010-07-31 01:16 /dev/modem -> ttySHSF0
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
/etc/udev/rules.d/00-hsf.rules:KERNEL=="ttySHSF0", SYMLINK="modem"
/etc/udev/rules.d/51-hso-udev.rules:SUBSYSTEM=="tty", SUBSYSTEMS=="usb", ATTR{hsotype}=="Modem", SYMLINK+="wmodem0"
/etc/udev/rules.d/51-hso-udev.rules:SUBSYSTEM=="tty", SYSFS{hsotype}=="Modem", SYMLINK+="wmodem0"
/etc/udev/rules.d/77-network.rules:SUBSYSTEM=="net", ENV{INTERFACE}=="lo*|dummy*|vif*.*|br*|bond*|vlan*|gre*|sit*|tap*|tun*|ipip*|ip6tnl*|ipsec*|ppp*|ippp*|isdn*|modem*|dsl*|plip*|irda*", GOTO="skip_ifup"
Within /etc/modprobe.conf files:
/etc/modprobe.d/hsf.conf:alias /dev/modem /dev/ttySHSF
/etc/modprobe.d/hsf.conf:install /dev/ttySHSF /sbin/modprobe hsfpcibasic2; /sbin/modprobe hsfpcibasic3; /sbin/modprobe hsfmc97ich; /sbin/modprobe hsfmc97via; /sbin/modprobe hsfmc97ali; /sbin/modprobe hsfmc97ati; /sbin/modprobe hsfmc97sis; [ -e /lib/modules/`uname -r`/extra/hsfusbcd2.ko ] && /sbin/modprobe hsfusbcd2; /sbin/modprobe snd_hda_intel; [ -e /lib/modules/`uname -r`/extra/snd-hda-codec-hsfmodem.ko ] && /sbin/modprobe snd-hda-codec-hsfmodem; /bin/true
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
alias /dev/modem /dev/ttySHSF
probeall /dev/ttySHSF hsfpcibasic2 hsfpcibasic3 hsfmc97ich hsfmc97via hsfmc97ali hsfmc97ati hsfmc97sis hsfusbcd2 snd_hda_intel snd-hda-codec-hsfmodem
--------- end modem support lines --------
