Hadi, Yes scanModem reports that your modem is supported through hsfmodem drivers: Predictive diagnostics for card in bus 00:1b.0: Modem chipset detected on NAME="Audio device: Intel Corporation 82801H " CLASS=0403 PCIDEV=8086:284b SUBSYS=1028:022f IRQ=21 HDA2=00:1b.0 SOFT=8086:284b.HDA ArchivedChip=0x14f12bfa CodecClass=14f1 IDENT=hsfmodem Driver=hsfmodem-drivers For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801H Primary device ID: 8086:284b Subsystem PCI_id 1028:022f Softmodem codec or chipset from diagnostics: from Archives: 0x14f12bfa Support type needed or chipset: hsfmodem Writing DOCs/Intel.txt For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt For all code packages from Linuxant.com, either a driver set matching the boot kernel will be installed, or the drivers will first be compiled and then installed. The expert on modem software for Linux is "Support (Jonathan)" <modem.support@xxxxxxxxxxxx> From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.06full_k2.6.32_22_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. NOTE: You may need to install alsa-1.23-????? linuant package to get the modem working. You have sent us dmesg.txt because scanModem reported it: For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:284b 1028:022f Audio device: Intel Corporation 82801H Modem interrupt assignment and sharing: 21: 106 2437 IO-APIC-fasteoi uhci_hcd:usb4, uhci_hcd:usb6, HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.249892] pci 0000:00:1b.0: reg 10 64bit mmio: [0xfe9fc000-0xfe9fffff] [ 0.249955] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.249960] pci 0000:00:1b.0: PME# disabled [ 7.865184] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 21 (level, low) -> IRQ 21 [ 7.865209] HDA Intel 0000:00:1b.0: setting latency timer to 64 [ 8.291453] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/input/input13 [ 8.508275] input: HDA Intel Mic at Ext Front Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input14 [ 8.508357] input: HDA Intel HP Out at Ext Front Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input15 [ 8.508410] input: HDA Intel HP Out at Ext Front Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input16 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. After you install the drivers and the modem does not respond, then this is needed to determine the cause. Hope this helps, Antonio On 6/23/10, hadi Purtaheri <mamadhadi8185@xxxxxxxxx> wrote: > Hello friends > I have a Dell laptop(Inspiron 1525) with an internal modem, but I > don't know its manufacture(Intel? Conexant? or ...). > I read in the ModemData.txt that I should send dmesg.txt too. > I would appreciate any comment that led me to the solution! > Thanks in advance >