Carlos, Thanks for forwarding the ModemData.txt I can see the statement: Versions adequately match for the compiler installed: 4.4.3 and the compiler used in kernel assembly: 4.4.3 linux-headers-2.6.32-21-generic resources needed for compiling are not manifestly ready! The patch utility is needed for compiling ALSA drivers, and possibly others. If compiling is necessary packages must be installed, providing: linux-headers-2.6.32-21-generic and what you tried to do to remedy it >>> carlos@carlos-desktop:~$ sudo apt-get install linux-headers-$(uname -r) >>> Reading package lists... Done >>> Building dependency tree >>> Reading state information... Done >>> linux-headers-2.6.32-21-generic is already the newest version. >>> 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. >>> carlos@carlos-desktop:~$ Your machine is i686 and not x86_64. The drivers are not working, or the kernel devel/sources are not present and will fail to build. I hope that Marv can test the drivers? I don't have 2.6.32 kernel now, but on 2.6.34 to test. I do believe pctel code has not been updated to accomodate new kernel changes :( Hope we can find something to help figure this out. Regards, Antonio Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.32-21-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.21 Linux version 2.6.32-21-generic (buildd@rothera) (gcc version 4.4.3 (Ubuntu 4.4.3-4ubuntu5) ) #32-Ubuntu SMP Fri Apr 16 08:10:02 UTC 2010 scanModem update of: 2010_05_29 Distrib_ID=Ubuntu DistribCodeName=lucid AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: Attached USB devices are: ID 05dc:a400 Lexar Media, Inc. JumpDrive trade; Pro 40-501 If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 05:06.0 Modem: PCTel Inc HSP MicroModem 56 (rev 02) High Definition Audio cards can host modem chips. For candidate card in slot 05:06.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 05:06.0 134d:7890 13e1:5089 Modem: PCTel Inc HSP MicroModem 56 Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 05:06.0 ---- [ 0.100569] pci 0000:05:06.0: reg 10 io port: [0xb000-0xb03f] [ 0.100599] pci 0000:05:06.0: supports D2 [ 0.100601] pci 0000:05:06.0: PME# supported from D0 D2 D3hot [ 0.100605] pci 0000:05:06.0: PME# disabled [ 0.263884] serial 0000:05:06.0: PCI INT A -> Link[APC1] -> GSI 16 (level, low) -> IRQ 16 The PCI slot 05:06.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 05:06.0: Modem chipset detected on NAME="Modem: PCTel Inc HSP MicroModem 56 " CLASS=0703 PCIDEV=134d:7890 SUBSYS=13e1:5089 IRQ=16 IDENT=PCTEL For candidate modem in: 05:06.0 0703 Modem: PCTel Inc HSP MicroModem 56 Primary device ID: 134d:7890 Support type needed or chipset: PCTEL At http://linmodems.technion.ac.il/pctel-linux Get the pctel-0.9.7-9-rht-10.tar.gz Unpack under Linux with: tar zxf pctel*.tar.gz and read instuctions therein. Read DOCs/Pctel.txt and Modem/DOCs/YourSystem.txt for follow through guidance. Writing DOCs/Pctel.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.3 and the compiler used in kernel assembly: 4.4.3 linux-headers-2.6.32-21-generic resources needed for compiling are not manifestly ready! The patch utility is needed for compiling ALSA drivers, and possibly others. If compiling is necessary packages must be installed, providing: linux-headers-2.6.32-21-generic If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 273312 2010-03-06 19:59 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: /etc/udev/rules.d/70-pctel.rules:KERNEL=="ttyS_PCTEL0", SYMLINK="modem" Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines -------- On 5/31/10, carlos ramos <caramosc@xxxxxxxxx> wrote: > On 5/31/10, Antonio Olivares <olivares14031@xxxxxxxxx> wrote: >> Carlos, >> >> Sorry to ask you, but you point out that you have PcTEL HSP Modem, >> You did run scanModem, can you attach/send us ModemData.txt? >> >> http://linmodems.technion.ac.il/packages/scanModem.gz >> >> Why do I ask, we need to know exactly the architecture, the modem >> driver might be correct, but you might be running on an x86_64 machine >> which will produce errors and not work. >> >> Thanks, >> >> Antonio >> >> On 5/31/10, carlos ramos <caramosc@xxxxxxxxx> wrote: >>> Hi, first thanks for taking the time to read about my situation. >>> >>> Well i have an internal dial up modem that i cant install in my pc. >>> This is my first try with a linux distro, moving from XP, but having a >>> pc with out an internet connection is like having a car with out >>> wheels. So im really hoping to get the modem install to completely >>> move from windows. >>> >>> System: Ubuntu 10.04 >>> Modem: PCTel HSP Micromodem 56 134d:7890 >>> >>> I already ran the scanmodem tool, thats why im sure about the model of >>> the modem, i downloaded the recommended pctel-0.9.7-9-rht-10.tar.gz >>> file but when i do: >>> >>> carlos@carlos-desktop:~/Desktop/pctel-0.9.7-9-rht-10$ sudo ./setup >>> checking for running kernel version...2.6.32 >>> checking for ptserial...ptserial-2.6.c >>> checking for gcc...4.4.3 >>> checking for kernel gcc version...4.4.3 >>> searching for kernel includes...found at >>> /lib/modules/2.6.32-21-generic/build/include >>> checking for >>> autoconf.h.../lib/modules/2.6.32-21-generic/build/include/linux/autoconf.h >>> checking for asm/mach-default...** error >>> include/asm/mach-default directory could not be found >>> you probably need to configure your kernel, please read the FAQ >>> about no include/asm/mach-default directory. >>> ** compilation error >>> please read the FAQ about reporting compilation problems >>> and report this problem. A transcript of the build process >>> has been saved in src/make.log. When reporting problems to >>> the development team, please send us this file. >>> >>> thats what i get, the make.log file really doesnt tell my anything, its >>> content: >>> >>> make: *** No targets specified and no makefile found. Stop. >>> >>> I've been trying to install the modem for a couple of days now but no >>> luck, I've been googgling and going through forum threads rebooting to >>> ubuntu and trying, then rebooting to windows to search for more tips >>> but nothing. I read in a thread that i must have the linux headers >>> install but i think i do because when i do: >>> >>> carlos@carlos-desktop:~$ sudo apt-get install linux-headers-$(uname -r) >>> Reading package lists... Done >>> Building dependency tree >>> Reading state information... Done >>> linux-headers-2.6.32-21-generic is already the newest version. >>> 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. >>> carlos@carlos-desktop:~$ >>> >>> any help will be appreciated !!! >>> >> > Yes i did run the scanmodem tool. >