Mike, Your modem is an agrsm-11c11040 modem supported by the agrsm-11c11040-20091225.deb code but only for 32 bit version of Ubuntu Linux systems(or Debian systems(deb package)). Your system is x86_64 bit and thus scanModem reports: Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems. /* 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems. */ is the system that you are on. Thus the modem will not work unless you install 32 bit version of Ubuntu or other linux variant out there. CPU=x86_64, Ubuntu , ALSA_version=1.0.20 Linux version 2.6.31-20-generic Regards, Antonio On Mon, Apr 26, 2010 at 3:41 PM, Mike Wielgosz <mwielgosz@xxxxxxxxx> wrote: > > Hello, > I own an Aspire 5735Z laptop and would like to use it's internal modem > for faxing information. I have high speed cable internet, so I have > access to the web. I'm trying to figure out if this modem is supported > and what serial port it is currently on. > Thanks > > ------Modem Data.txt------- > Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List > Server, > as HTML can contain viruses. Use as the email Subject Line: > YourName, YourCountry kernel 2.6.31-20-generic > With this Subject Line cogent experts will be alerted, and useful case > names left in the Archive. > YourCountry will enable Country specific guidance. Linux experts in > YourCountry > can be found through: http://www.linux.org/groups/index.html. > They will know your Country's modem code, which may be essential for > dialup service. > Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an > Internet Provider mail filters. > So in a day, also check the Archived responses at > http://www.linmodems.org > -------------------------- System information > ---------------------------- > CPU=x86_64, Ubuntu , ALSA_version=1.0.20 > Linux version 2.6.31-20-generic (buildd@crested) (gcc version 4.4.1 > (Ubuntu 4.4.1-4ubuntu8) ) #58-Ubuntu SMP Fri Mar 12 04:38:19 UTC 2010 > scanModem update of: 2010_03_18 > > Distrib_ID=Ubuntu > DistribCodeName=karmic > AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/ > > > Presently install your Linux Distributions dkms package. It provides for > automated driver updates, > following upgrade of your kernel. For details see > http://linux.dell.com/projects.shtml#dkms > > > Some modem drivers can only be used in 32 bit modem on x86_64 systems, > while some others are competent on x86_64 Systems. Cases are: > 1) > http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html > for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem > controllers. > In both cases, 32 bit libraries must be installed to support the > slmodemd helper having a precompiled 32 bit component. > 2) For USB modems using the slusb.ko driver. 32 bit libraries must be > installed to support the slmodemd helper having a precompiled 32 bit > component > 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are > x86_64 competent. > 4) agrsm packages for LSI/AgereSystems softmodems are not competent on > x86_64 systems. > > There are no blacklisted modem drivers in /etc/modprobe* files > > Potentially useful modem drivers now loaded are: > snd_hda_intel > > Attached USB devices are: > ID 0461:4d4c Primax Electronics, Ltd > ID 0bda:0158 Realtek Semiconductor Corp. Mass Stroage Device > If a cellphone is not detected, see > http://ubuntuforums.org/archive/index.php/t-878554.html > A sample report is: > http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html > > If a USB modem or cellphone is attached and was not detected, please > provide available information in your request to discuss@xxxxxxxxxxxxx > > Candidate PCI devices with modem chips are: > 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio > Controller (rev 03) > High Definition Audio cards can host modem chips. > > For candidate card in slot 00:1b.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:1b.0 8086:293e 1025:0176 Audio device: Intel Corporation 82801I > > Modem interrupt assignment and sharing: > 21: 13723 69138 IO-APIC-fasteoi HDA Intel > --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- > [ 0.381954] pci 0000:00:1b.0: reg 10 64bit mmio: > [0xf8900000-0xf8903fff] > [ 0.382003] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold > [ 0.382007] pci 0000:00:1b.0: PME# disabled > [ 14.445242] HDA Intel 0000:00:1b.0: power state changed by ACPI to D0 > [ 14.445268] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 21 (level, low) > -> IRQ 21 > [ 14.445324] HDA Intel 0000:00:1b.0: setting latency timer to 64 > [ 15.038521] input: HDA Digital PCBeep > as /devices/pci0000:00/0000:00:1b.0/input/input6 > [ 4133.060115] HDA Intel 0000:00:1b.0: PCI INT A disabled > [ 4133.080090] HDA Intel 0000:00:1b.0: power state changed by ACPI to D3 > [ 4141.220534] HDA Intel 0000:00:1b.0: restoring config space at offset > 0xf (was 0x100, writing 0x10a) > [ 4141.220551] HDA Intel 0000:00:1b.0: restoring config space at offset > 0x3 (was 0x0, writing 0x10) > [ 4141.220556] HDA Intel 0000:00:1b.0: restoring config space at offset > 0x1 (was 0x100006, writing 0x100102) > [ 4141.624376] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 21 (level, low) > -> IRQ 21 > [ 4141.624381] HDA Intel 0000:00:1b.0: setting latency timer to 64 > > The PCI slot 00:1b.0 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible > fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > > ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== > The ALSA packages provide audio support and also drivers for some > modems. > ALSA diagnostics are written during bootup to /proc/asound/ folders. > > The modem cards detected by "aplay -l" are: None > > > The /proc/asound/pcm file reports: > ----------------------- > 00-00: ALC268 Analog : ALC268 Analog : playback 1 : capture 1 > 00-02: ALC268 Analog : ALC268 Analog : capture 1 > > about /proc/asound/cards: > ------------------------ > 0 [Intel ]: HDA-Intel - HDA Intel > HDA Intel at 0xf8900000 irq 21 > > PCI slot 00:1b.0 has a High Definition Audio Card > The drivers are in the kernel modules tree at: > /lib/modules/2.6.31-14-generic/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.31-20-generic/kernel/sound/pci/hda/snd-hda-intel.ko > The modem codec file for the HDA card is: /proc/asound/card0/codec#1 > -------------------------------------------------------- > Codec: LSI ID 1040 > Address: 1 > Function Id: 0x2 > Vendor Id: 0x11c11040 > Subsystem Id: 0x11c10001 > Revision Id: 0x100200 > Modem Function Group: 0x1 > > The audio card hosts a softmodem chip: 0x11c11040 > If not a Conexant modem, the driver agrsm with its dependent drivers: > > ---------- > provide audio + modem support with the modem chip residing on the > subsystem. > Any particular card can host any one of several soft modem chips. > > === Finished firmware and bootup diagnostics, next deducing cogent > software. === > > Predictive diagnostics for card in bus 00:1b.0: > Modem chipset detected on > NAME="Audio device: Intel Corporation 82801I " > CLASS=0403 > PCIDEV=8086:293e > SUBSYS=1025:0176 > IRQ=21 > HDA2=00:1b.0 > SOFT=8086:293e.HDA > HDAchipVendorID=11c1 > CHIP=0x11c11040 > IDENT=agrsm > Driver=agrsm > > For candidate modem in: 00:1b.0 > 0403 Audio device: Intel Corporation 82801I > Primary device ID: 8086:293e > Subsystem PCI_id 1025:0176 > Softmodem codec or chipset from diagnostics: 0x11c11040 > from Archives: > The HDA card softmodem chip is 0x11c11040 > > > Support type needed or chipset: agrsm > > > Writing DOCs/Intel.txt > > > There is no agrsm software support for x86_64 systems, through the > modem may be > supported on Intel/i386 installations, which do more slowly servce > x86_64 processors. > > > The AgereSystems/LSI agrsm code supports compiling of a agrmodem + > agrserial driver pair. > There are a few different chipsets which use this driver pair, but they > use different code resources: > Chipsets KV* PackageNames (most current as of November 2009) > ---------------------------------------------------------------------------------------------- > 11c1:048c and 11c1:048f 2.6.29 > agrsm048pci-2.1.60_20100108_i386.deb or > agrsm048pci-2.1.60_20100108.tar.gz > 11c1:0620 2.6.31 > agrsm06pci-2.1.80_20100106_i386.deb or > agrsm06pci-2.1.80~20100106.tar.gz !! > 11c11040 (on HDA audio cards) 2.6.31 agrsm-11c11040_20091225_i386.deb > or agrsm-11c11040-2.1.80~20091225.tar.bz2 !! > All available at: > http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ > Additionally there are; > automation & testing agrsm-tools_0.0.1_all.deb or > agrsm-tools-0.0.1-2.noarch.rpm > General background agrsm_howto.txt > ------------------------------------------------------------------------------------------------ > * KV == latest kernel release with a reported success > !! Latest update with major credit to Nikolay Zhuravlev > But see conflict issue: > http://linmodems.technion.ac.il/bigarch/archive-nineth/msg02753.html > For the 11c11040 chip with kernels 2.6.31 and later a change in a > modules loading settingmay be necessary. > Within the file /etc/modprobe.d/alsa-base.conf (or equivalent for > your Distro), change the phrase: > options snd-hda-intel power_save=10 > to: > options snd-hda-intel power_save=0 > or the agrsm drivers will not function. For Ubuntu related systems > this can be done with: > $ sudo gedit /etc/modprobe.d/alsa-base.conf > > Report from Bjorn Wielens: > Please note- trying to load the modules on a OpenSuSE 11.2 system gives > an error about the module_version symbol. Using: > # modprobe --force agrmodem > # modprobe --force agrserial > is necessary to load the drivers, and does not appear to cause ill > effects. > > > All of the above packages are dkms competent. This means that if your > Linux distros dkms package > is previously installed, if provides for future updates matching > forthcoming kernels. > > -------------- end Agere Systems section ------------------- > > Completed candidate modem analyses. > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.4.1 > and the compiler used in kernel assembly: 4.4.1 > > The patch utility is needed for compiling ALSA drivers, and possibly > others. > > > Minimal compiling resources appear complete: > make utility - /usr/bin/make > Compiler version 4.4 > linuc_headers base folder /lib/modules/2.6.31-20-generic/build > > However some compilations and executable functions may need additional > files, > in the FileNames.h (so called kernel "h"eaders) collection installed > in /usr/include/ . > For martian_modem, additional required packages are needed. The also > required headers of package libc6 are commonly installed by default. > Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev > packages, for kernels 2.6.24 and later versions. > In not included on your install CD, search for them at > http://packages.ubuntu.com > or comparable Repository for other Linux distros. > When compiling ALSA drivers, the utility "patch" will also be needed. > > > > > If a driver compilation fails, with message including some lack of some > FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. > The minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to > display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > -rwsr-xr-- 1 root dip 321600 2009-02-20 13:26 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > sudo chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > sudo chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > asyncmap 0 > noauth > crtscts > lock > hide-password > modem > proxyarp > lcp-echo-interval 30 > lcp-echo-failure 4 > noipx > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > For guidance on FAX usage, get from > http://linmodems.technion.ac.il/packages/ get faxing.tar.gz > It has samples for a modem using port /dev/ttySL0, which must be changed > to match your modem's port. > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 > wlan0 wmaster0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble > shooting be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > > Within /etc/modprobe.conf files: > /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 > /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 > /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order > to blacklist unwanted modem drivers > /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem > /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- > > > > -- > - > Mike Wielgosz > mwielgosz@xxxxxxxxx > >
