Carlos, scanModem did not find a modem within the PCI devices: A candidate modem is not evident among the PCI devices: ------------------------------------------------ 00:02.0 VGA compatible controller: Intel Corporation 82G33/G31 Express Integrated Graphics Controller (rev 10) 00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01) 00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 01) 00:1f.2 IDE interface: Intel Corporation 82801GB/GR/GH (ICH7 Family) SATA IDE Controller (rev 01) 00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 01) 01:00.0 Ethernet controller: Attansic Technology Corp. Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller (rev b0) 03:01.0 Network controller: RaLink RT2600 802.11 MIMO ------------------------------------------------ with USB and bridge devices not displayed. If your modem is connected by an external serial cable, or mounted internally on an ISA card, scanModem would not access it. Try with Root permission $ sudo wvdialconf /etc/wvdial.conf to detect these modem types and some USB modems. If the detection is successful, read the DOCs/wvdial.txt . Edit the /etc/wvdial.conf with Root permission: sudo gedit /etc/wvdial.conf will be able to dial out with Root permission: sudo wvdial If the above tests fail, please provide any independent information available on your modem. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. From the Driver Details TAB, copy out the VENdor and DEVice information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Regards, Antonio On Tue, Dec 8, 2009 at 3:51 PM, Carlos Ernesto Pruna Capdevila <carlosepc.swl@xxxxxxxxx> wrote: > -- > ======= > Carlos Ernesto Pruna Capdevila >