I am now able to fax out successfully after receiving help here (http://www.nabble.com/ScanModem-report-to25518870.html). Thank you very much for your support. A couple of issues remain: 1) When I first launch Efax-gtk and try to send a fax, I get an error message - "unrecoverable error". I then open terminal and execute $ sudo agrsm-test, after which I can send a fax. Is this the required first step to using efax-gtk, or am I missing something in the setup of efax-gtk? 2) I have not been able to receive a fax. Here are the messages following a few of my attempts: efax-0.9a: 12:21:27 waiting for activity efax-0.9a: 12:22:20 activity detected efax-0.9a: 12:22:33 fax call answered efax-0.9a: 12:23:03 Warning: 577 reception errors efax-0.9a: 12:23:04 Warning: reception errors efax-0.9a: 12:22:33 remote ID -> 16103884447 efax-0.9a: 12:22:33 session 98lpi 14.4kbps 8.5"/215mm any 1D - - 20ms efax-0.9a: 12:22:35 session 98lpi 14.4kbps 8.5"/215mm any 1D - - 20ms efax-0.9a: 12:23:03 received 578 lines with 577 errors efax-0.9a: 12:23:09 finished - success another : efax-0.9a: 12:23:10 opened /dev/ttySAGR efax-0.9a: 12:23:11 using Agere SoftModem Version 2.1.80.0Agere SystemsData/Fax2.1.80.0 in class 2.0 efax-0.9a: 12:23:12 waiting for activity efax-0.9a: 12:25:28 activity detected Too many failed attempts efax-0.9a: 12:25:42 fax call answered *** buffer overflow detected ***: efix-0.9a terminated ======= Backtrace: ========= /lib/tls/i686/cmov/libc.so.6(__fortify_fail+0x48)[0xb7df2da8] /lib/tls/i686/cmov/libc.so.6[0xb7df0eb0] efix-0.9a[0x804c3ae] efix-0.9a[0x804c80e] efix-0.9a[0x8049dae] /lib/tls/i686/cmov/libc.so.6(__libc_start_main+0xe5)[0xb7d0b775] efix-0.9a[0x8048f61] ======= Memory map: ======== 08048000-08052000 r-xp 00000000 08:02 57318 /usr/bin/efix-0.9a 08052000-08055000 rw-p 00009000 08:02 57318 /usr/bin/efix-0.9a 08055000-08069000 rw-p 08055000 00:00 0 085ec000-0860d000 rw-p 085ec000 00:00 0 [heap] b7b76000-b7b83000 r-xp 00000000 08:02 2599 /lib/libgcc_s.so.1 b7b83000-b7b84000 r--p 0000c000 08:02 2599 /lib/libgcc_s.so.1 b7b84000-b7b85000 rw-p 0000d000 08:02 2599 /lib/libgcc_s.so.1 b7b94000-b7b95000 rw-p b7b94000 00:00 0 b7b95000-b7bd4000 r--p 00000000 08:02 13369 /usr/lib/locale/en_US.utf8/LC_CTYPE b7bd4000-b7bd5000 r--p 00000000 08:02 13374 /usr/lib/locale/en_US.utf8/LC_NUMERIC b7bd5000-b7bd6000 r--p 00000000 08:02 13377 /usr/lib/locale/en_US.utf8/LC_TIME b7bd6000-b7cc1000 r--p 00000000 08:02 13368 /usr/lib/locale/en_US.utf8/LC_COLLATE b7cc1000-b7cc2000 rw-p b7cc1000 00:00 0 b7cc2000-b7cf2000 r-xp 00000000 08:02 2649 /lib/libpcre.so.3.12.1 b7cf2000-b7cf3000 r--p 0002f000 08:02 2649 /lib/libpcre.so.3.12.1 b7cf3000-b7cf4000 rw-p 00030000 08:02 2649 /lib/libpcre.so.3.12.1 b7cf4000-b7cf5000 rw-p b7cf4000 00:00 0 b7cf5000-b7e51000 r-xp 00000000 08:02 2659 /lib/tls/i686/cmov/libc-2.9.so b7e51000-b7e52000 ---p 0015c000 08:02 2659 /lib/tls/i686/cmov/libc-2.9.so b7e52000-b7e54000 r--p 0015c000 08:02 2659 /lib/tls/i686/cmov/libc-2.9.so b7e54000-b7e55000 rw-p 0015e000 08:02 2659 /lib/tls/i686/cmov/libc-2.9.so b7e55000-b7e58000 rw-p b7e55000 00:00 0 b7e58000-b7f0e000 r-xp 00000000 08:02 12548 /usr/lib/libglib-2.0.so.0.2000.1 b7f0e000-b7f0f000 r--p 000b5000 08:02 12548 /usr/lib/libglib-2.0.so.0.2000.1 b7f0f000-b7f10000 rw-p 000b6000 08:02 12548 /usr/lib/libglib-2.0.so.0.2000.1 b7f10000-b7f11000 r--p 00000000 08:02 13372 /usr/lib/locale/en_US.utf8/LC_MONETARY b7f11000-b7f12000 r--p 00000000 08:02 13378 /usr/lib/locale/en_US.utf8/LC_MESSAGES/SYS_LC_MESSAGES b7f12000-b7f13000 r--p 00000000 08:02 13375 /usr/lib/locale/en_US.utf8/LC_PAPER b7f13000-b7f14000 r--p 00000000 08:02 13373 /usr/lib/locale/en_US.utf8/LC_NAME b7f14000-b7f15000 r--p 00000000 08:02 13367 /usr/lib/locale/en_US.utf8/LC_ADDRESS b7f15000-b7f16000 r--p 00000000 08:02 13376 /usr/lib/locale/en_US.utf8/LC_TELEPHONE b7f16000-b7f17000 r--p 00000000 08:02 13371 /usr/lib/locale/en_US.utf8/LC_MEASUREMENT b7f17000-b7f1e000 r--s 00000000 08:02 2619 /usr/lib/gconv/gconv-modules.cache b7f1e000-b7f1f000 r--p 00000000 08:02 13370 /usr/lib/locale/en_US.utf8/LC_IDENTIFICATION b7f1f000-b7f21000 rw-p b7f1f000 00:00 0 b7f21000-b7f22000 r-xp b7f21000 00:00 0 [vdso] b7f22000-b7f3e000 r-xp 00000000 08:02 7999 /lib/ld-2.9.so b7f3e000-b7f3f000 r--p 0001b000 08:02 7999 /lib/ld-2.9.so b7f3f000-b7f40000 rw-p 0001c000 08:02 7999 /lib/ld-2.9.so bf821000-bf840000 rw-p bffe1000 00:00 0 [stack] rangecheck -15 rangecheck -15 ** (evince:11549): WARNING **: Error rendering thumbnail rangecheck -15 efax-0.9a: 12:26:24 Warning: 593 reception errors rangecheck -15 efax-0.9a: 12:26:40 Error: timed out after waiting efax-0.9a: 12:26:40 Warning: wrong response after command: +FKS efax-0.9a: 12:25:42 remote ID -> 16103884447 efax-0.9a: 12:25:42 session 98lpi 14.4kbps 8.5"/215mm any 1D - - 20ms efax-0.9a: 12:25:44 session 98lpi 14.4kbps 8.5"/215mm any 1D - - 20ms efax-0.9a: 12:26:24 received 593 lines with 593 errors efax-0.9a: 12:26:40 finished - invalid modem response another: efax-0.9a: 14:18:38 opened /dev/ttySAGR efax-0.9a: 14:18:40 using Agere SoftModem Version 2.1.80.0Agere SystemsData/Fax2.1.80.0 in class 2.0 efax-0.9a: 14:18:55 fax call answered efax-0.9a: 14:19:37 Warning: 588 reception errors efax-0.9a: 14:19:53 Error: timed out after waiting efax-0.9a: 14:19:53 Warning: wrong response after command: +FKS efax-0.9a: 14:18:55 remote ID -> 16103884447 efax-0.9a: 14:18:55 session 98lpi 14.4kbps 8.5"/215mm any 1D - - 20ms efax-0.9a: 14:18:57 session 98lpi 14.4kbps 8.5"/215mm any 1D - - 20ms efax-0.9a: 14:19:37 received 588 lines with 588 errors efax-0.9a: 14:19:53 finished - invalid modem response When I open "List received faxes", and double click on the date/time title for that attempted fax receipt, nothing opens in document viewer, it just displays "Loading" and no other text. Thank you for your support, Bill -- View this message in context: http://www.nabble.com/Bill-Lowther%2C-USA%2C-Ubuntu-9.04-kenal-2.6.28-15-generic-tp26065637p26065637.html Sent from the Linux Winmodem Support - Discussion mailing list archive at Nabble.com.