Hello,
I'm having some trouble with my PCtel HSP MicroModem 56 (134d:7890) and I'll really appreciate any help.
I downloaded the file pctel-0.9.7-9-rht-10.tar.gz and run the setup script.
I had to create the following soft link in the /usr/src directory for the driver to get compiled:
ln -s /usr/src/linux-headers-2.6.28-15/arch/x86 linux
Then, the installation finished with the messages "installation done" and "modem activated", but when I tried "wvdial" (with the root user) I got:
root@athlon-areco:~/Desktop/pctel-0.9.7-9-rht-10# wvdial
--> WvDial: Internet dialer version 1.60
--> Initializing modem.
--> Sending: ATZ
--> Sending: ATQ0
--> Re-Sending: ATZ
--> Modem not responding.
I read the FAQ file and it talks about issues with the sound module. I would like to remove temporally the sound modules and see if this is the problem.
root@athlon-areco:/usr/src# lsmod | grep snd
snd_hda_intel 435252 3
snd_pcm_oss 46336 0
snd_mixer_oss 22656 1 snd_pcm_oss
snd_pcm 83076 2 snd_hda_intel,snd_pcm_oss
snd_seq_dummy 10756 0
snd_seq_oss 37760 0
snd_seq_midi 14336 0
snd_rawmidi 29696 1 snd_seq_midi
snd_seq_midi_event 15104 2 snd_seq_oss,snd_seq_midi
snd_seq 56880 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 29704 2 snd_pcm,snd_seq
snd_seq_device 14988 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 62756 15 snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 15200 1 snd
snd_page_alloc 16904 2 snd_hda_intel,snd_pcm
I tried with the rmmod command, but it doesn't unload the soundcore module even with the -f option.
I've added at the end of this email my ModemData.txt file, in case it is need.
I'm stuck with this problem, and I don't know what else to do. So I would like to ask you if you could advise me about what steps to follow to try to make this modem work.
Thanks,
Antonio.
Modem.txt file
--------------
-------------------------- System information ----------------------------
CPU=i686,
Linux version 2.6.28-16-generic (buildd@vernadsky) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #55-Ubuntu SMP Tue Oct 20 19:48:24 UTC 2009
scanModem update of: 2009_09_15
The dkms driver upgrade utilities are installed,
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 0458:002e KYE Systems Corp. (Mouse Systems)
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
For candidate card in slot 01:0a.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
01:0a.0 134d:7890 134d:0001 Communication controller: PCTel Inc HSP MicroModem 56
Modem interrupt assignment and sharing:
--- Bootup diagnostics for card in PCI slot 01:0a.0 ----
[ 0.912247] pci 0000:01:0a.0: reg 10 io port: [0xec00-0xec3f]
[ 0.912287] pci 0000:01:0a.0: supports D2
[ 0.912292] pci 0000:01:0a.0: PME# supported from D0 D2 D3hot
[ 0.912299] pci 0000:01:0a.0: PME# disabled
The PCI slot 01:0a.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 00:05.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:05.0 10de:03f0 1849:3662 Audio device: nVidia Corporation MCP61 High Definition Audio
Modem interrupt assignment and sharing:
21: 8 2129 IO-APIC-fasteoi ehci_hcd:usb1, HDA Intel
--- Bootup diagnostics for card in PCI slot 00:05.0 ----
[ 0.911445] pci 0000:00:05.0: reg 10 32bit mmio: [0xfbff8000-0xfbffbfff]
[ 0.911475] pci 0000:00:05.0: PME# supported from D3hot D3cold
[ 0.911481] pci 0000:00:05.0: PME# disabled
[ 2.459079] pci 0000:00:05.0: Enabling HT MSI Mapping
[ 11.167789] HDA Intel 0000:00:05.0: PCI INT B -> Link[LAZA] -> GSI 21 (level, low) -> IRQ 21
[ 11.167857] HDA Intel 0000:00:05.0: setting latency timer to 64
The PCI slot 00:05.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The ALSA verion is 1.0.18
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: ALC662 Analog : ALC662 Analog : playback 1 : capture 1
00-01: ALC662 Digital : ALC662 Digital : playback 1 : capture 1
about /proc/asound/cards:
------------------------
0 [NVidia ]: HDA-Intel - HDA NVidia
HDA NVidia at 0xfbff8000 irq 21
PCI slot 00:05.0 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/2.6.28-15-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/2.6.28-16-generic/kernel/sound/pci/hda/snd-hda-intel.ko
UNEXPECTED HDA diagnostic outcome.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 01:0a.0:
Modem chipset detected on
NAME="Communication controller: PCTel Inc HSP MicroModem 56 "
CLASS=0780
PCIDEV=134d:7890
SUBSYS=134d:0001
IRQ=11
IDENT=PCTEL
For candidate modem in: 01:0a.0
0780 Communication controller: PCTel Inc HSP MicroModem 56
Primary device ID: 134d:7890
Support type needed or chipset: PCTEL
At http://linmodems.technion.ac.il/pctel-linux
Get the pctel-0.9.7-9-rht-10.tar.gz
Unpack under Linux with:
tar zxf pctel*.tar.gz
and read instuctions therein.
Read DOCs/Pctel.txt and Modem/DOCs/YourSystem.txt for follow through guidance.
Writing DOCs/Pctel.txt
Predictive diagnostics for card in bus 00:05.0:
Modem chipset not detected on
NAME="Audio device: nVidia Corporation MCP61 High Definition Audio "
CLASS=0403
PCIDEV=10de:03f0
SUBSYS=1849:3662
IRQ=21
HDA=10de:03f0
SOFT=10de:03f0.HDA
High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem,
and many are supported by the ALSA audio+modem driver snd-hda-intel
A modem was not detected on HDA card 10de:03f0.
If another modem card is present, then most likely 10de:03f0 does not host a modem.
If another modem card has not been detected, then possibilities are:
1) A Conexant modem chip is present on 10de:03f0, as Conexant chips
are frequently not detectable by ALSA diagnostics
2) The modem may be of the older non-PCI Controller Chipset (hardware) type.
Try detection with Root permission:
sudo wvdialconf /etc/wvdial.conf
For candidate modem in: 00:05.0
0403 Audio device: nVidia Corporation MCP61 High Definition Audio
Primary device ID: 10de:03f0
Subsystem PCI_id 1849:3662
Softmodem codec or chipset from diagnostics:
from Archives:
Support type needed or chipset:
Support can likely be achieved through two mutually exclusive alternatives:
1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt
The following ALSA alternative CANNOT work with Conexant modems.
2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and
to test get the package SLMODEMD.gcc4.3.tar.gz from:
http://linmodems.technion.ac.il/packages/smartlink/
Writing DOCs/Smartlink.txt
============ end Smartlink section =====================
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.3.3
and the compiler used in kernel assembly: 4.3.3
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.3
linuc_headers base folder /lib/modules/2.6.28-16-generic/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
Compressed files at: /usr/src/linux-source-2.6.28.tar.bz2
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 277352 2009-02-20 15:25 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
/etc/udev/rules.d/70-pctel.rules:KERNEL=="ttyS_PCTEL0", SYMLINK="modem"
Within /etc/modprobe.conf files:
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
/etc/modules:linmodem
/etc/modules~:linmodem
--------- end modem support lines --------
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