Antonio, Please do as scanModem recommends. Your system appears to have a modem interrupt assignment :( <quote> For candidate card in slot 01:0a.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 01:0a.0 134d:7890 134d:0001 Communication controller: PCTel Inc HSP MicroModem 56 Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 01:0a.0 ---- [ 0.912247] pci 0000:01:0a.0: reg 10 io port: [0xec00-0xec3f] [ 0.912287] pci 0000:01:0a.0: supports D2 [ 0.912292] pci 0000:01:0a.0: PME# supported from D0 D2 D3hot [ 0.912299] pci 0000:01:0a.0: PME# disabled The PCI slot 01:0a.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. </quote> Regards, Antonio On 10/25/09, estante23-sitio@xxxxxxxxxxxx <estante23-sitio@xxxxxxxxxxxx> wrote: > Hello, > > I'm having some trouble with my PCtel HSP MicroModem 56 (134d:7890) and I'll > really appreciate any help. > > I downloaded the file pctel-0.9.7-9-rht-10.tar.gz and run the setup script. > > I had to create the following soft link in the /usr/src directory for the > driver to get compiled: > > ln -s /usr/src/linux-headers-2.6.28-15/arch/x86 linux > > Then, the installation finished with the messages "installation done" and > "modem activated", but when I tried "wvdial" (with the root user) I got: > > root@athlon-areco:~/Desktop/pctel-0.9.7-9-rht-10# wvdial > --> WvDial: Internet dialer version 1.60 > --> Initializing modem. > --> Sending: ATZ > --> Sending: ATQ0 > --> Re-Sending: ATZ > --> Modem not responding. > > I read the FAQ file and it talks about issues with the sound module. I would > like to remove temporally the sound modules and see if this is the problem. > > root@athlon-areco:/usr/src# lsmod | grep snd > snd_hda_intel 435252 3 > snd_pcm_oss 46336 0 > snd_mixer_oss 22656 1 snd_pcm_oss > snd_pcm 83076 2 snd_hda_intel,snd_pcm_oss > snd_seq_dummy 10756 0 > snd_seq_oss 37760 0 > snd_seq_midi 14336 0 > snd_rawmidi 29696 1 snd_seq_midi > snd_seq_midi_event 15104 2 snd_seq_oss,snd_seq_midi > snd_seq 56880 6 > snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event > snd_timer 29704 2 snd_pcm,snd_seq > snd_seq_device 14988 5 > snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq > snd 62756 15 > snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device > soundcore 15200 1 snd > snd_page_alloc 16904 2 snd_hda_intel,snd_pcm > > I tried with the rmmod command, but it doesn't unload the soundcore module > even with the -f option. > > I've added at the end of this email my ModemData.txt file, in case it is > need. > > I'm stuck with this problem, and I don't know what else to do. So I would > like to ask you if you could advise me about what steps to follow to try to > make this modem work. > > Thanks, > > Antonio. > > Modem.txt file > -------------- > > -------------------------- System information ---------------------------- > CPU=i686, > Linux version 2.6.28-16-generic (buildd@vernadsky) (gcc version 4.3.3 > (Ubuntu 4.3.3-5ubuntu4) ) #55-Ubuntu SMP Tue Oct 20 19:48:24 UTC 2009 > scanModem update of: 2009_09_15 > > > The dkms driver upgrade utilities are installed, > > There are no blacklisted modem drivers in /etc/modprobe* files > > Potentially useful modem drivers now loaded are: > snd_hda_intel > > Attached USB devices are: > ID 0458:002e KYE Systems Corp. (Mouse Systems) > If a cellphone is not detected, see > http://ubuntuforums.org/archive/index.php/t-878554.html > A sample report is: > http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html > > If a USB modem or cellphone is attached and was not detected, please > provide available information in your request to discuss@xxxxxxxxxxxxx > > For candidate card in slot 01:0a.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 01:0a.0 134d:7890 134d:0001 Communication controller: PCTel Inc HSP > MicroModem 56 > > Modem interrupt assignment and sharing: > --- Bootup diagnostics for card in PCI slot 01:0a.0 ---- > [ 0.912247] pci 0000:01:0a.0: reg 10 io port: [0xec00-0xec3f] > [ 0.912287] pci 0000:01:0a.0: supports D2 > [ 0.912292] pci 0000:01:0a.0: PME# supported from D0 D2 D3hot > [ 0.912299] pci 0000:01:0a.0: PME# disabled > > The PCI slot 01:0a.0 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible > fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > For candidate card in slot 00:05.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:05.0 10de:03f0 1849:3662 Audio device: nVidia Corporation MCP61 High > Definition Audio > > Modem interrupt assignment and sharing: > 21: 8 2129 IO-APIC-fasteoi ehci_hcd:usb1, HDA Intel > --- Bootup diagnostics for card in PCI slot 00:05.0 ---- > [ 0.911445] pci 0000:00:05.0: reg 10 32bit mmio: [0xfbff8000-0xfbffbfff] > [ 0.911475] pci 0000:00:05.0: PME# supported from D3hot D3cold > [ 0.911481] pci 0000:00:05.0: PME# disabled > [ 2.459079] pci 0000:00:05.0: Enabling HT MSI Mapping > [ 11.167789] HDA Intel 0000:00:05.0: PCI INT B -> Link[LAZA] -> GSI 21 > (level, low) -> IRQ 21 > [ 11.167857] HDA Intel 0000:00:05.0: setting latency timer to 64 > > The PCI slot 00:05.0 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible > fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > > ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== > The ALSA packages provide audio support and also drivers for some modems. > ALSA diagnostics are written during bootup to /proc/asound/ folders. > > The ALSA verion is 1.0.18 > The modem cards detected by "aplay -l" are: None > > > The /proc/asound/pcm file reports: > ----------------------- > 00-00: ALC662 Analog : ALC662 Analog : playback 1 : capture 1 > 00-01: ALC662 Digital : ALC662 Digital : playback 1 : capture 1 > > about /proc/asound/cards: > ------------------------ > 0 [NVidia ]: HDA-Intel - HDA NVidia > HDA NVidia at 0xfbff8000 irq 21 > > PCI slot 00:05.0 has a High Definition Audio Card > The drivers are in the kernel modules tree at: > /lib/modules/2.6.28-15-generic/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.28-16-generic/kernel/sound/pci/hda/snd-hda-intel.ko > UNEXPECTED HDA diagnostic outcome. > === Finished firmware and bootup diagnostics, next deducing cogent software. > === > > Predictive diagnostics for card in bus 01:0a.0: > Modem chipset detected on > NAME="Communication controller: PCTel Inc HSP MicroModem 56 " > CLASS=0780 > PCIDEV=134d:7890 > SUBSYS=134d:0001 > IRQ=11 > IDENT=PCTEL > > For candidate modem in: 01:0a.0 > 0780 Communication controller: PCTel Inc HSP MicroModem 56 > Primary device ID: 134d:7890 > Support type needed or chipset: PCTEL > > > At http://linmodems.technion.ac.il/pctel-linux > Get the pctel-0.9.7-9-rht-10.tar.gz > Unpack under Linux with: > tar zxf pctel*.tar.gz > and read instuctions therein. > Read DOCs/Pctel.txt and Modem/DOCs/YourSystem.txt for follow through > guidance. > > Writing DOCs/Pctel.txt > > > Predictive diagnostics for card in bus 00:05.0: > Modem chipset not detected on > NAME="Audio device: nVidia Corporation MCP61 High Definition Audio " > CLASS=0403 > PCIDEV=10de:03f0 > SUBSYS=1849:3662 > IRQ=21 > HDA=10de:03f0 > SOFT=10de:03f0.HDA > > > High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem, > and many are supported by the ALSA audio+modem driver snd-hda-intel > A modem was not detected on HDA card 10de:03f0. > If another modem card is present, then most likely 10de:03f0 does not host > a modem. > If another modem card has not been detected, then possibilities are: > 1) A Conexant modem chip is present on 10de:03f0, as Conexant chips > are frequently not detectable by ALSA diagnostics > 2) The modem may be of the older non-PCI Controller Chipset (hardware) > type. > Try detection with Root permission: > sudo wvdialconf /etc/wvdial.conf > > For candidate modem in: 00:05.0 > 0403 Audio device: nVidia Corporation MCP61 High Definition Audio > Primary device ID: 10de:03f0 > Subsystem PCI_id 1849:3662 > Softmodem codec or chipset from diagnostics: > from Archives: > > > > Support type needed or chipset: > > Support can likely be achieved through two mutually exclusive alternatives: > 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt > The following ALSA alternative CANNOT work with Conexant modems. > > 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, > and > to test get the package SLMODEMD.gcc4.3.tar.gz from: > http://linmodems.technion.ac.il/packages/smartlink/ > > Writing DOCs/Smartlink.txt > ============ end Smartlink section ===================== > > Completed candidate modem analyses. > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.3.3 > and the compiler used in kernel assembly: 4.3.3 > > > > Minimal compiling resources appear complete: > make utility - /usr/bin/make > Compiler version 4.3 > linuc_headers base folder /lib/modules/2.6.28-16-generic/build > > However some compilations and executable functions may need additional > files, > in the FileNames.h (so called kernel "h"eaders) collection installed in > /usr/include/ . > For martian_modem, additional required packages are needed. The also > required headers of package libc6 are commonly installed by default. > Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev > packages, for kernels 2.6.24 and later versions. > In not included on your install CD, search for them at > http://packages.ubuntu.com > or comparable Repository for other Linux distros. > When compiling ALSA drivers, the utility "patch" will also be needed. > > > Compressed files at: /usr/src/linux-source-2.6.28.tar.bz2 > > > If a driver compilation fails, with message including some lack of some > FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. The > minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to > display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > -rwsr-xr-- 1 root dip 277352 2009-02-20 15:25 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > sudo chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > sudo chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > asyncmap 0 > noauth > crtscts > lock > hide-password > modem > proxyarp > lcp-echo-interval 30 > lcp-echo-failure 4 > noipx > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble shooting > be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > /etc/udev/rules.d/70-pctel.rules:KERNEL=="ttyS_PCTEL0", SYMLINK="modem" > Within /etc/modprobe.conf files: > /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to > blacklist unwanted modem drivers > /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem > /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem > /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 > /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > /etc/modules:linmodem > /etc/modules~:linmodem > --------- end modem support lines -------- > > > Yahoo! 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