Re: ScanModem report - Bill Lowther, USA, kernal 2.6.28-15-generic

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Jacques:
     Aha!  Success!  I am using efax-gtk in Ubuntu 9.04, and in
File/Settings/View I changed the postscript viewer program from 'gv' to
'evince', so now when I use the file selection dialog to browse for the file
to be faxed, then select it, then press "view", the document viewer will
display the file -- but only if it is a .pdf or .jpg (the only 2 that have
worked for me so far), and NOT if it is .doc or .xls.  So I selected a .pdf
file to fax, and it was successfully transmitted & received at the
destination phone number.  Praise all progress!
     In the efax-gtk Help section for "sending", it says "Before sending a
fax,..........It must be in postscript format (a format produced by all
Unix/Linux word and document processors), and will be converted by the
program into the correct tiffg3 fax format."
     So what does this mean (I am still new -2 months -to the  Linux OS,
after many years using MS)?   Does Ghostscript handle only certain file
types?  What types can be "translated" by Ghostscript?  How are other file
types converted into acceptable types?  
     Re your request for my command line info, I haven't gotten any further
than $ sudo wvdial.  I would prefer using the efax-gtk program than using
the command line approach (probably because I am very inexperienced at it --
for example, I am still confused by what phone number needs to be put into
the .conf file!).

TIA,
Bill 
 

     
          




Jacques Goldberg wrote:
> 
> Dear Bill,
> 
> 
> May I kindly repeat my suggestion in my former mail?
> 
> Could you please send me the file which you are trying to FAX, the exact 
> copy of what you type as a command, and the exact and complete error 
> message which you get?
> 
> 
> In your mail I only see: GPL Ghostscript 8.64: Unrecoveraable error, 
> exit code 1.
> 
> But, although I answered many mails today, I believe that you earlier 
> quoted something more useful like
> 
> the file not being a PostScript file.
> 
> GhostScript is a program which converts the contents of a PostScript 
> file into matrices of points which can primarily
> 
> be printed, point by point, by a very large number of printers (with a 
> dedicated driver for each model of printer), and accessorily do it as 
> well to "print" on a display (one names this a "preview"). One of the 
> output formats within
> 
> GhostScript is TIFF which is the only one which is understood by FAX 
> hardware on a phone line.
> 
> GhostScript has ABSOLUTELY NO INTERACTION WITH THE MODEM.
> 
> So if the message which occurs to you is indeed GPL Ghostscript 8.64: 
> Unrecoveraable error, exit code 1., then the problem is
> 
> -definitely not with the modem
> 
> -definitely not with efax / efax-gtk software which just INVOKES
> GhostScript
> 
> -quite possibly that the file which you try to FAX out is NOT a 
> PostScript file
> 
> -quite possibly, if the file is indeed a PostScript file, that there is 
> a bug in GhostScript, NOT IN EFAX
> 
> -quite possibly, an incompatibility of PostScript definition level 
> (there exist 3: level 1, level 2, level 3) between
> 
> GhostScript version 8.64 and the software (which software? A  word 
> processor perhaps, or a maths application generating PostScript 
> graphics) which has been used to create the file which you are trying to 
> FAX out.
> 
> 
> This is why, I repeat, while the Ubuntu crap discussion is (almost) 
> useless, I need to have your file, the command which fails, and the 
> exact and complete failure messages visible on your screen.
> 
> 
> I just wrote "almost useless" because there is one valuable information 
> in the crap: The "bug" disappears when the output of the word processor 
> is set to come in PDF format. Not surprising,  PDF is displayed among 
> others by Acroread, not by GhostScript. The value of this info is to 
> hopefully convince you that the problem is NOT with
> 
> efax/efax-gtk nor with the modem.
> 
> 
> Best regards
> 
> Jacques
> 
> 
> A4Skyhawk wrote:
> 
>> Jasques/Marvin:
>>      Thank you for explaining and clarifying the meaning of the
>> "AT..../Not
>> supported" report.
>>      And sage advice re reading the manual.  I am doing that now.
>>      In the mean time, I found this bug report --
>> https://bugs.launchpad.net/ubuntu/+source/efax/+bug/384317
>> This is exactly the problem that I experience when I try to fax using the
>> efax-gtk program from Ubuntu 9.04.  
>>
>> Bill   
>>
>>
>>
>>
>> Jacques Goldberg wrote:
>>   
>>> No Bill, this does not indicate any further problem.
>>>
>>> You have asked the Vista device manager what your modem can do.
>>>
>>> The Vista device manager replied that the modem is not able to handle 
>>> CALLER ID (using this command; there
>>>
>>> are other ways, see
>>>
>>>     
>>>> http://www.troi.com/support/callerid.html
>>>>       
>>> If I understood correctly, you are trying to send a FAX, not to enable 
>>> or disable Caller ID, so this is NOT another problem at this time, nor 
>>> will it if you want some day to  enable/disable caller ID when the modem 
>>> is set to automatically receive faxes: the modem cannot do it. This is 
>>> not a problem, this is a feature.
>>>
>>>
>>> Jacques
>>>
>>>
>>>
>>> A4Skyhawk wrote:
>>>
>>>     
>>>> Marvin:
>>>>      When I "query" the modem from Win Vista/Device Mgr (I have a
>>>> separate
>>>> partition for WinVista), all responses look OK (to my inexperienced
>>>> eye),
>>>> except for command "AT#CLS=?", for which the Device Mgr reports
>>>> "Command
>>>> not
>>>> supported".  
>>>>      Does this indicate another problem?
>>>>
>>>> TIA,
>>>> Bill Lowther
>>>>
>>>>
>>>>
>>>> Marvin Stodolsky wrote:
>>>>   
>>>>       
>>>>> To setup the modem in the future, it should suffice to just:
>>>>> $ sudo modprobe agrserial
>>>>>
>>>>> Then after once following Jacques guidance below,
>>>>> again try dialout with:
>>>>> $ sudo wvdial
>>>>>
>>>>> MarvS
>>>>>
>>>>> On Sun, Oct 11, 2009 at 12:24 PM, Jacques Goldberg
>>>>> <Jacques.Goldberg@xxxxxxx> wrote:
>>>>>     
>>>>>         
>>>>>> Bill,
>>>>>>
>>>>>> You simply did not understand S6 which is possibly not sufficiently
>>>>>> explicit.
>>>>>>
>>>>>> Edit    wvdial.conf as shown
>>>>>>
>>>>>> Find the following lines:
>>>>>>
>>>>>> ; Phone = ISDN = 0
>>>>>> ; Username = Init1 = ATZ
>>>>>> ; Password =
>>>>>> Remove the three semicolons
>>>>>>
>>>>>> Insert your ISP phone number after the first equal sign as in
>>>>>>
>>>>>> Phone = 111222333
>>>>>>
>>>>>> and do the same for the Username and Password given to you by your
>>>>>> ISP
>>>>>>
>>>>>>
>>>>>> Jacques
>>>>>>
>>>>>> A4Skyhawk wrote:
>>>>>>
>>>>>>       
>>>>>>           
>>>>>>>   Marvin:
>>>>>>>     Here is what you suggested (S#), followed by what I did and the
>>>>>>> results
>>>>>>> I got (R#):
>>>>>>> S1) First best to complete general support for dialout with the
>>>>>>> wvdial_jaunty_i386.zip at the bottom of
>>>>>>> http://linmodems.technion.ac.il/packages/
>>>>>>> Unpack under Linux with: $ unzip wvial*.zip
>>>>>>> Move into the new folder: $ cd   wvdial_jaunty_i386
>>>>>>> $ ls and install with: $ sudo dpkg -i *.deb
>>>>>>> R1) I looked at the packages available in the Synaptic Package
>>>>>>> Manager
>>>>>>> and
>>>>>>> saw "wvdial" and I installed it (v 1.60.1+nmu2 (jaunty)).  I could
>>>>>>> not
>>>>>>> determine the version of
>>>>>>> the wvdial file at the linmodem url above, so please let me know if
>>>>>>> I
>>>>>>> should
>>>>>>> still proceed as you suggested.
>>>>>>> S2) Next best get the general driver update automation provided by
>>>>>>> package
>>>>>>> dkms  R2) This paackage was already intalled on my system.
>>>>>>>
>>>>>>> S3) Then from
>>>>>>>  http://linmodems.technion.ac.il/packages/ltmodem/11c11040/
>>>>>>> agrsm-tools_0.0.1_all.deb
>>>>>>>  agrsm06pci_2.1.80~20090825_i386.de
>>>>>>> R3) I did the above.
>>>>>>>
>>>>>>> S4) If not run automatically, after these installations run; $ sudo
>>>>>>> agrsm-test
>>>>>>> R4) I did the above.  Report shown below:
>>>>>>> Loading drivers:
>>>>>>>
>>>>>>> Drivers loaded:
>>>>>>> agrserial              19808  0 agrmodem             1340932  1
>>>>>>> and symbolic link created:
>>>>>>> lrwxrwxrwx 1 root root 12 2009-10-10 21:39 /dev/ttySAGR ->
>>>>>>> /dev/ttyAGS3
>>>>>>>
>>>>>>> Checking for utility wvdialconf
>>>>>>> Found /usr/bin/wvdialconf, preparing to run:
>>>>>>>        wvdialconf /etc/wvdial.conf
>>>>>>> A file /etc/wvdial.conf already exists, first renaming to
>>>>>>> /etc/wvdial.200910103910
>>>>>>>
>>>>>>> Modem Port Scan<*1>: S0   S1   S2   S3   ttySAGR<*1>: ATQ0 V1 E1 --
>>>>>>> OK
>>>>>>> ttySAGR<*1>: ATQ0 V1 E1 Z -- OK
>>>>>>> ttySAGR<*1>: ATQ0 V1 E1 S0=0 -- OK
>>>>>>> ttySAGR<*1>: ATQ0 V1 E1 S0=0 &C1 -- OK
>>>>>>> ttySAGR<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 -- OK
>>>>>>> ttySAGR<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK
>>>>>>> ttySAGR<*1>: Modem Identifier: ATI -- Agere SoftModem Version
>>>>>>> 2.1.80.0
>>>>>>> ttySAGR<*1>: Speed 4800: AT -- OK
>>>>>>> ttySAGR<*1>: Speed 9600: AT -- OK
>>>>>>> ttySAGR<*1>: Speed 19200: AT -- OK
>>>>>>> ttySAGR<*1>: Speed 38400: AT -- OK
>>>>>>> ttySAGR<*1>: Speed 57600: AT -- OK
>>>>>>> ttySAGR<*1>: Speed 115200: AT -- OK
>>>>>>> ttySAGR<*1>: Max speed is 115200; that should be safe.
>>>>>>> ttySAGR<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK
>>>>>>> /etc/wvdial.conf<Warn>: Can't open '/etc/wvdial.conf' for reading:
>>>>>>> No
>>>>>>> such
>>>>>>> file or directory
>>>>>>> /etc/wvdial.conf<Warn>: ...starting with blank configuration.
>>>>>>> ttySAGR<Info>: Speed 115200; init "ATQ0 V1 E1 S0=0 &C1 &D2
>>>>>>> +FCLASS=0"
>>>>>>> Found a modem on /dev/ttySAGR.
>>>>>>>
>>>>>>> Modem detection successful
>>>>>>> Read wdial.txt
>>>>>>> Then edit /etc/wvdial.conf  with:   sudo gedit /etc/wvdial.conf
>>>>>>> at the lines beginning with ; and deleting the ; < >  "
>>>>>>> Then try a dialout with:    sudo wvdial
>>>>>>> *************************************************************************
>>>>>>> S5) from the above txt - Read wdial.txt
>>>>>>> R5) I could not read "wdial.txt" as I could not find it.
>>>>>>>
>>>>>>> S6) from the above txt - Then edit /etc/wvdial.conf  with:   sudo
>>>>>>> gedit
>>>>>>> /etc/wvdial.conf
>>>>>>> at the lines beginning with ; and deleting the ; < >  "
>>>>>>> R6) I did the above and left the line blank, so the .conf looks like
>>>>>>> the
>>>>>>> following
>>>>>>> [Dialer Defaults]
>>>>>>> Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
>>>>>>> Modem Type = Analog Modem
>>>>>>> ; Phone = ISDN = 0
>>>>>>> ; Username = Init1 = ATZ
>>>>>>> ; Password = Modem = /dev/ttySAGR
>>>>>>> Baud = 115200
>>>>>>>
>>>>>>> S7) Then try a dialout with:    sudo wvdial
>>>>>>> R7) I get the following
>>>>>>> :~$ sudo wvdial
>>>>>>> --> WvDial: Internet dialer version 1.60
>>>>>>> --> Initializing modem.
>>>>>>> --> Sending: ATZ
>>>>>>> ATZ
>>>>>>> OK
>>>>>>> --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
>>>>>>> ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
>>>>>>> OK
>>>>>>> --> Modem initialized.
>>>>>>> --> Configuration does not specify a valid phone number.
>>>>>>> --> Configuration does not specify a valid login name.
>>>>>>> --> Configuration does not specify a valid password
>>>>>>> ***********************************************************************
>>>>>>> I have disabled "Play alerts and sound affects" in Sound.
>>>>>>> What is my next step?  Should I download efax and efax-gtk?
>>>>>>> TIA,
>>>>>>> Bill Lowther
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Marvin Stodolsky wrote:
>>>>>>>
>>>>>>>         
>>>>>>>             
>>>>>>>> Bill,
>>>>>>>>
>>>>>>>> If fax is not functional under Microsoft, likely it will not be
>>>>>>>> under
>>>>>>>> Linux either.
>>>>>>>> Many of the cheap consumer Winmodems are not Fax competent.  If you
>>>>>>>> need robust fax service,
>>>>>>>> best purchase a Controller Chipset (hardware) modem.  Read the
>>>>>>>> InfoGeneral.txt for details.
>>>>>>>>
>>>>>>>> for more ordinary dialout services with your:
>>>>>>>> Communication controller: Agere Systems Device 0620"
>>>>>>>> CLASS=0780
>>>>>>>> PCIDEV=11c1:0620
>>>>>>>> SUBSYS=11c1:0620
>>>>>>>> IRQ=5
>>>>>>>> IDENT=agrsm
>>>>>>>>
>>>>>>>> Under CPU=i686,  Ubuntu Linux version 2.6.28-15-generic
>>>>>>>>
>>>>>>>> First best to complete general support for dialout with the
>>>>>>>> wvdial_jaunty_i386.zip at the bottom of
>>>>>>>> http://linmodems.technion.ac.il/packages/
>>>>>>>> Unpack under Linux with:
>>>>>>>> $ unzip wvial*.zip
>>>>>>>> Move into the new folder:
>>>>>>>> $ cd   wvdial_jaunty_i386
>>>>>>>> $ ls
>>>>>>>> and install with:
>>>>>>>> $ sudo dpkg -i *.deb
>>>>>>>>
>>>>>>>> Next best get the general driver update automation provided by
>>>>>>>> package
>>>>>>>> dkms:
>>>>>>>>
>>>>>>>> http://packages.ubuntu.com/search?keywords=dkms&searchon=names&suite=jaunty&section=all
>>>>>>>> Then from 
>>>>>>>> http://linmodems.technion.ac.il/packages/ltmodem/11c11040/
>>>>>>>> agrsm-tools_0.0.1_all.deb
>>>>>>>>  agrsm06pci_2.1.80~20090825_i386.deb
>>>>>>>>
>>>>>>>> In a common folder with the dkms and these to packages,
>>>>>>>> all can be co-installed with:
>>>>>>>> $ sudo dpkg -i *.deb
>>>>>>>>
>>>>>>>> If not run automatically, after these installations run;
>>>>>>>> $ sudo agrsm-test
>>>>>>>>
>>>>>>>> Write back to the List (not me directly) if further help is needed.
>>>>>>>> Sometimes it is necessary to disable Sound (pulseaudio) to achieve
>>>>>>>> service with this modem and the agrsm software, see below.
>>>>>>>>
>>>>>>>> MarvS
>>>>>>>> ===========
>>>>>>>>
>>>>>>>> ---------- Forwarded message ----------
>>>>>>>> From: Jan Groenewald <jan@xxxxxxxxxx>
>>>>>>>> Date: Sun, Aug 16, 2009 at 1:33 PM
>>>>>>>> Subject: Re: Jan, South Africa, 2.6.27-7-generic, Agere on Jaunty
>>>>>>>> To: Marvin Stodolsky <marvin.stodolsky@xxxxxxxxx>
>>>>>>>>
>>>>>>>>
>>>>>>>> Hi
>>>>>>>>
>>>>>>>> On Sun, Aug 16, 2009 at 10:48:23AM -0400, Marvin Stodolsky wrote:
>>>>>>>>
>>>>>>>> You can't blacklist snd-hda-intel as the agrsm drivers depend on it
>>>>>>>> for 11c11040 chips
>>>>>>>> Try:
>>>>>>>> $ sudo /etc/init.d/pulseaudio stop
>>>>>>>> before the modem tests.
>>>>>>>>
>>>>>>>> OK, it tries to dial. \o/
>>>>>>>>
>>>>>>>> /etc/init.d/pulseadio {stop,force-stop} does not work;
>>>>>>>> says pulseaudio configured on a per user session basis.
>>>>>>>>
>>>>>>>> I had to use some methods in
>>>>>>>>
>>>>>>>>
>>>>>>>> http://idyllictux.wordpress.com/2009/04/21/ubuntu-904-jaunty-keeping-the-beast-pulseaudio-at-bay/
>>>>>>>> sudo mv /etc/X11/Xsession.d/70pulseaudio /root/
>>>>>>>> sudo update-rc.d -f pulseaudio remove
>>>>>>>> asoundconf unset-pulseaudio
>>>>>>>> /etc/pulse/client.conf:autospawn = no
>>>>>>>> System > Preferences > Sound >> all set to pulse (I will
>>>>>>>> later try to enable Alsa while using the modem; this way
>>>>>>>> it is all off; jaunty with intrepid kernel.)
>>>>>>>>
>>>>>>>> Attached some files. I think I need to check with the owner
>>>>>>>> of the account on the username/password again, the username
>>>>>>>> looked funny with two @ signs in it, but they reassured me
>>>>>>>> that is what the provider told them.
>>>>>>>>
>>>>>>>> I use gnome-ppp for a user in the dialout and dip groups.
>>>>>>>>
>>>>>>>> regards,
>>>>>>>> Jan
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Fri, Sep 18, 2009 at 11:19 PM, Bill <donnabill22@xxxxxxxxxxx>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>           
>>>>>>>>               
>>>>>>>>> Dear Sir/Madam:
>>>>>>>>>    I recently purchase a new eMachine computer (model #ET1161-05),
>>>>>>>>> with Windows Vista Home Basic included.  I have installed Ubuntu
>>>>>>>>> 9.04
>>>>>>>>> on
>>>>>>>>> one partition of the hard drive and kept the Windows on another
>>>>>>>>> partition.  Vista Home Basic does not support faxing operation,
>>>>>>>>> however,
>>>>>>>>> there is a modem that is detected by Device Manager.
>>>>>>>>>    I have run the scanModem program.  The attached report confirms
>>>>>>>>> that there is an Agere modem on board.  At this point I am
>>>>>>>>> confused
>>>>>>>>> as
>>>>>>>>> to whether or not it can be used in a Linux system.  Your
>>>>>>>>> assistance
>>>>>>>>> would be greatly appreciated.
>>>>>>>>>       In the event that the Agere modem cannot be used, or if
>>>>>>>>> modifying
>>>>>>>>> it
>>>>>>>>> would be beyond my abilities (this is my first experience with
>>>>>>>>> Linux
>>>>>>>>> -
>>>>>>>>> all previous computers had Windows), what would you recommend
>>>>>>>>> regarding
>>>>>>>>> new modem/driver purchase/installation?
>>>>>>>>>       I am in the USA.
>>>>>>>>>
>>>>>>>>>       TIA,
>>>>>>>>>       Bill Lowther
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>             
>>>>>>>>>                 
>>>>>>>>           
>>>>>>>>               
>>>>>>>         
>>>>>>>             
>>>>>>       
>>>>>>           
>>>>>     
>>>>>         
>>>>   
>>>>       
>>>
>>>     
>>
>>   
> 
> 
> 

-- 
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