Dear Sir/Madam:
I recently purchase a new eMachine computer (model #ET1161-05),
with Windows Vista Home Basic included. I have installed Ubuntu 9.04 on
one partition of the hard drive and kept the Windows on another
partition. Vista Home Basic does not support faxing operation, however,
there is a modem that is detected by Device Manager.
I have run the scanModem program. The attached report confirms
that there is an Agere modem on board. At this point I am confused as
to whether or not it can be used in a Linux system. Your assistance
would be greatly appreciated.
In the event that the Agere modem cannot be used, or if modifying it
would be beyond my abilities (this is my first experience with Linux -
all previous computers had Windows), what would you recommend regarding
new modem/driver purchase/installation?
I am in the USA.
TIA,
Bill Lowther
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.28-15-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686,
Linux version 2.6.28-15-generic (buildd@palmer) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #49-Ubuntu SMP Tue Aug 18 18:40:08 UTC 2009
scanModem update of: 2009_09_15
The dialer utility package WVDIAL does not appear to be installed on your System.
For Ubuntu Jaunty users, there are at the bottom of http://linmodems.technion.ac.il/packages/:
wvdial_jaunty_amd64.zip for x86_64, 64 bit bus systems.
wvdial_jaunty_i386.zip for 32 bit systems.
These are about 1 MB in size. After downloaded and copied into your Linux partition:
$ unzip wv*.zip
Within the new folder:
$ sudo dpkg -i *.deb
will complete the wvdial installation
Please read Modem/DOCs/wvdial.txt for usage information.
The dkms driver upgrade utilities are installed,
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 058f:6377 Alcor Micro Corp. Multimedia Card Reader
ID 03f0:7e11 Hewlett-Packard
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
For candidate card in slot 01:06.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
01:06.0 11c1:0620 11c1:0620 Communication controller: Agere Systems Device 0620
Modem interrupt assignment and sharing:
15: 0 IO-APIC-edge pata_amd
--- Bootup diagnostics for card in PCI slot 01:06.0 ----
[ 0.369553] pci 0000:01:06.0: reg 10 io port: [0xbc00-0xbcff]
[ 0.369577] pci 0000:01:06.0: PME# supported from D3hot D3cold
[ 0.369580] pci 0000:01:06.0: PME# disabled
The PCI slot 01:06.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 00:05.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:05.0 10de:03f0 1019:2107 Audio device: nVidia Corporation MCP61 High Definition Audio
Modem interrupt assignment and sharing:
22: 229065 IO-APIC-fasteoi ehci_hcd:usb1, HDA Intel
--- Bootup diagnostics for card in PCI slot 00:05.0 ----
[ 0.369235] pci 0000:00:05.0: reg 10 32bit mmio: [0xfe024000-0xfe027fff]
[ 0.369250] pci 0000:00:05.0: PME# supported from D3hot D3cold
[ 0.369252] pci 0000:00:05.0: PME# disabled
[ 0.896055] pci 0000:00:05.0: Enabling HT MSI Mapping
[ 9.611913] HDA Intel 0000:00:05.0: PCI INT B -> Link[AAZA] -> GSI 22 (level, low) -> IRQ 22
[ 9.612080] HDA Intel 0000:00:05.0: setting latency timer to 64
The PCI slot 00:05.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The ALSA verion is 1.0.18
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: ALC1200 Analog : ALC1200 Analog : playback 1 : capture 1
00-01: ALC1200 Digital : ALC1200 Digital : playback 1
00-02: ALC1200 Analog : ALC1200 Analog : capture 1
about /proc/asound/cards:
------------------------
0 [NVidia ]: HDA-Intel - HDA NVidia
HDA NVidia at 0xfe024000 irq 22
PCI slot 00:05.0 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/2.6.28-15-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/2.6.28-11-generic/kernel/sound/pci/hda/snd-hda-intel.ko
UNEXPECTED HDA diagnostic outcome.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 01:06.0:
Modem chipset detected on
NAME="Communication controller: Agere Systems Device 0620"
CLASS=0780
PCIDEV=11c1:0620
SUBSYS=11c1:0620
IRQ=5
IDENT=agrsm
For candidate modem in: 01:06.0
0780 Communication controller: Agere Systems Device 0620
Primary device ID: 11c1:0620
Support type needed or chipset: agrsm
The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrsm driver pair.
One resource site is http://linmodems.technion.ac.il/packages/ltmodem/11c11040/
Thereat get the agrsm_howto.txt and one of the agrsm-tools packages.
The initial agrsm_howto.txt compiling steps are only cogent to modems with PCI IDs:
11c1:0620, 11c1:048c and 11c1:048f chips.
They use the agrsm-20090418.tar.gz package.
The agrsm-tools sets a useful symbolic link and a agrsm-test utlity
For AgereSystems/LSI with Vendor 11c1 chips hosted on High Definition Audio cards, there may be support
through the agrsm resources (providing an agrmodem + agrserial driver pair) as an alternative to usage
of the snd-hda-intel driver + slmodemd helper. For the 11c11040 modem chip, ONLY the agrsm code is competent.
Your Linux distro's dkms package should be first installed, as it directs the installation of modem
specific dkms-agrsm resources, and also directs auto-installation of new drivers upon kernel upgrades.
Currently, the dkms-agrsm code is NOT competent for 2.26.28 and later kernels.
A short term fix is to install linux-image + linux-headers packages for earlier kernels.
For detailed instructions for Ubuntu Jaunty with 2.6.28 kernels, see http://linmodems.technion.ac.il/bigarch/archive-nineth/msg01316.html
The primary dkms-agrsm resource site is http://linux.zsolttech.com/linmodem/agrsm/
whereat a few different packaging types are available. Debian type installers (supporting Ubuntu too)
are copied to http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ . Thereat the current package
is the dkms-agrsm_2.1.80-6_i386.deb is for Agere/LSI chipsets hosted on High Definition Audio cards.
Read the Modem/DOCs/Agrsm.txt for details.
-------------- end Agere Systems section -------------------
Predictive diagnostics for card in bus 00:05.0:
Modem chipset not detected on
NAME="Audio device: nVidia Corporation MCP61 High Definition Audio "
CLASS=0403
PCIDEV=10de:03f0
SUBSYS=1019:2107
IRQ=22
HDA=10de:03f0
SOFT=10de:03f0.HDA
High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem,
and many are supported by the ALSA audio+modem driver snd-hda-intel
A modem was not detected on HDA card 10de:03f0.
If another modem card is present, then most likely 10de:03f0 does not host a modem.
If another modem card has not been detected, then possibilities are:
1) A Conexant modem chip is present on 10de:03f0, as Conexant chips
are frequently not detectable by ALSA diagnostics
2) The modem may be of the older non-PCI Controller Chipset (hardware) type.
Try detection with Root permission:
sudo wvdialconf /etc/wvdial.conf
For candidate modem in: 00:05.0
0403 Audio device: nVidia Corporation MCP61 High Definition Audio
Primary device ID: 10de:03f0
Subsystem PCI_id 1019:2107
Softmodem codec or chipset from diagnostics:
from Archives:
Support type needed or chipset:
Support can likely be achieved through two mutually exclusive alternatives:
1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt
The following ALSA alternative CANNOT work with Conexant modems.
2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and
to test get the package SLMODEMD.gcc4.3.tar.gz from:
http://linmodems.technion.ac.il/packages/smartlink/
Writing DOCs/Smartlink.txt
============ end Smartlink section =====================
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.3.3
and the compiler used in kernel assembly: 4.3.3
The patch utility is needed and is needed for compiling ALSA drivers, and possibly others.
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.3
linuc_headers base folder /lib/modules/2.6.28-15-generic/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 277352 2009-02-20 12:25 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
