Dear Sir or Madam, I am the maintainer of the Intel 536EP/537 family modems. I do own a 536EP modem for my tests to assist the Linux community. The 537 family modem driver software being closed to the 536EP driver software, I have merged the two codes. However, my job to help you will be less simplified if you face problems either specific to a 537 modem or specific to the electrical quality of your phone line. Your report to Linmodems explicitly states this information: 1.506096] Couldn't register serial port 0000:03:01.0: -28 This is typical of a software conflict between a Linux supplied driver and the Intel driver I maintain. This conflict typically occurs with the Intel 537 family modems. This is something I cured. You state in your report to Linmodems you are running a Ubuntu 9.04 kernel 2.6.28-11 distribution. The most important information for me is your kernel version. Here are my proposals to you: First read carefully the Intel-Readme.html at http://vouters.dyndns.org:8080/Intel/ . Download the latest version of the merged driver (for 536EP/537 modems) from there along with the small efax.zip source code. Having managed so that all the source code I modified being always compatible with lots of kernels up to kernel 2.6.30, if you strictly follow the Intel-Readme guide, you ought to get a working driver entirely fitted for the Ubuntu distribution you run. As you installed a 537 driver (.deb) not coming from me, I have strictly no knowledge of what it contains. If your .deb works the way Intel initially designed it whose spirit I kept, prior to the make install I suggest in my ReadMe, you may have to make uninstall using the files you initially downloaded. As for your need to send faxes using your 537EP modem, may I suggest you to use efax rather than Efax-Gtk. Any graphical tool such as Efax-GTK tends to hide lots of important details which enables to understand what is going wrong. What I state is true on any operating system including Windows. Prior to using efax from efax.zip on the link I gave you you will have to: $ cd efax $ make -f Makefile.orig to rebuild the binary. As you are new to Linux, change $ efax in my readme to $ ./efax when you are in the efax directory. Concerning GnomePPP, this tool is also a graphical tool with the inconvenience I mentioned for Efax-GTK. So that you get the best control on what you do, please use wvdial the way I explained in the Intel-Readme. Once you will correctly handle all the concepts, the proper AT Init strings and you get correct run-time results then you may report the same concepts used with wvdial to GnomePPP. Anyhow if you wish me to further help you, I only can work if I get lots of facts from a cut'n paste of a terminal screen. Yours sincerely, -- Philippe Vouters <Philippe.Vouters@xxxxxxxxxxx>