Re: Help with a Motorola SM56/Smartlink modem

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Felix,

When you are connected, may you please post output of
$ sudo ifconfig -a
or
# ifconfig -a

and output of
$ cat /etc/resolv.conf

If the connection seems to connect, but you cannot browse?, then like
Marv said/recommended it probabably has to deal with DNS issues?

Regards,

Antonio

On 7/29/09, Félix Daniel Batista <fdbatista@xxxxxxxxx> wrote:
> Marv, now I don't really know what could be happening.
> Ping is working both ways, with the ip address and the name. Here is
> what I got from konsole:
>
> pastor@PASTOR:~$ ping google.com
> PING google.com (74.125.67.100) 56(84) bytes of data.
> 64 bytes from gw-in-f100.google.com (74.125.67.100): icmp_seq=1 ttl=52
> time=934 ms
> 64 bytes from gw-in-f100.google.com (74.125.67.100): icmp_seq=2 ttl=52
> time=869 ms
> 64 bytes from gw-in-f100.google.com (74.125.67.100): icmp_seq=3 ttl=52
> time=767 ms
> 64 bytes from gw-in-f100.google.com (74.125.67.100): icmp_seq=4 ttl=52
> time=738 ms
>
> --- google.com ping statistics ---
> 11 packets transmitted, 11 received, 0% packet loss, time 11138ms
> rtt min/avg/max/mdev = 736.198/787.484/934.640/67.423 ms
>
> pastor@PASTOR:~$ ping 74.125.67.100
> PING 74.125.67.100 (74.125.67.100) 56(84) bytes of data.
> 64 bytes from 74.125.67.100: icmp_seq=1 ttl=52 time=857 ms
> 64 bytes from 74.125.67.100: icmp_seq=2 ttl=52 time=781 ms
> 64 bytes from 74.125.67.100: icmp_seq=3 ttl=52 time=741 ms
> 64 bytes from 74.125.67.100: icmp_seq=4 ttl=52 time=731 ms
>
> --- 74.125.67.100 ping statistics ---
> 7 packets transmitted, 6 received, 14% packet loss, time 6001ms
> rtt min/avg/max/mdev = 731.455/765.782/857.579/44.132 ms
>
> ----------------------------------------------
>
> But the problem is that Konqueror doesn't connect to any website yet.
> I'm not behind a firewall or proxy. Konqueror is using the same
> configuration I've always used under Windows (direct connection to the
> Internet).
>
> There is a screenshot attached to this e-mail with my connection details.
>
> ---
>
> 2009/7/28, Marvin Stodolsky <marvin.stodolsky@xxxxxxxxx>:
>> Felix,
>>
>> Please send to the List as I am rarely on line.
>> Before and after a CONNECT do
>> $ cat /etc/resolv.conf
>>
>> This is the file that stores the active DNS info.
>> It should change after the CONNECT
>>
>> Also after the pppd CONNECT try
>>  $ ping gmail.com
>> PING gmail.com (74.125.79.83): 56 data bytes
>> 64 bytes from 74.125.79.83: icmp_seq=0 ttl=43 time=116.566 ms
>> 64 bytes from 74.125.79.83: icmp_seq=1 ttl=43 time=119.128 ms
>> 64 bytes from 74.125.79.83: icmp_seq=2 ttl=43 time=115.493 ms
>> stopping it with:
>> ^C
>>
>> Compare with the Numeric rather than Named address
>> $ ping 74.125.79.83
>> PING 74.125.79.83 (74.125.79.83): 56 data bytes
>> 64 bytes from 74.125.79.83: icmp_seq=0 ttl=43 time=113.613 ms
>> 64 bytes from 74.125.79.83: icmp_seq=1 ttl=43 time=113.535 ms
>> 64 bytes from 74.125.79.83: icmp_seq=2 ttl=43 time=116.334 ms
>> 64 bytes from 74.125.79.83: icmp_seq=3 ttl=43 time=117.812 ms
>>
>> If the Numeric succeeds but the Named fails, it is only a DNS problem
>> If the Numeric fails, you do not yet have Internet access
>>
>> MarvS
>>
>>
>> On Tue, Jul 28, 2009 at 11:49 AM, Félix Daniel
>> Batista<fdbatista@xxxxxxxxx> wrote:
>>> Marv, sorry to keep bothering you, but still can't surf the Web.
>>> My modem connects to my ISP, I did the shutdown stuff with the eth0
>>> interface you told me, but still nothing.
>>>
>>> Here I send you a screenshot of my Konqueror while tryin' to open
>>> Google homepage. It doesn't open it, but it shows its icon in the
>>> address bar. Besides, Adept connects well to Internet repos, so, don't
>>> know what could be happening.
>>>
>>> Any suggestion?
>>>
>>>
>>> ----------------------------------------
>>> PREVIOUS MESSAGES
>>>
>>>
>>> 2009/7/24, Marvin Stodolsky <marvin.stodolsky@xxxxxxxxx>:
>>>> before starting a diaolout
>>>> $ ifconfig
>>>> eth0      Link encap:Ethernet  HWaddr 00:1e:68:de:1f:70
>>>>           inet addr:192.168.1.5  Bcast:192.168.1.255  Mask:255.255.255.0
>>>>           inet6 addr: fe80::21e:68ff:fede:1f70/64 Scope:Link
>>>>           UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
>>>>           RX packets:2317 errors:0 dropped:0 overruns:0 frame:0
>>>>           TX packets:1856 errors:0 dropped:0 overruns:0 carrier:0
>>>>           collisions:0 txqueuelen:1000
>>>>           RX bytes:2763807 (2.7 MB)  TX bytes:244600 (244.6 KB)
>>>>           Interrupt:251 Base address:0x6000
>>>>
>>>> lo        Link encap:Local Loopback
>>>>           inet addr:127.0.0.1  Mask:255.0.0.0
>>>>           inet6 addr: ::1/128 Scope:Host
>>>>           UP LOOPBACK RUNNING  MTU:16436  Metric:1
>>>>           RX packets:0 errors:0 dropped:0 overruns:0 frame:0
>>>>           TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
>>>>           collisions:0 txqueuelen:0
>>>>           RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
>>>>
>>>> The lo channel is OK.  But it there is an eth0 or wlan0 channel, they
>>>> must be shutdown before dialout, with a command like:
>>>> $ sudo ifconfig eth0 down
>>>> or else DNS services will fail upon dialout.
>>>>
>>>> MarvS
>>>>
>>>>
>>>> On Fri, Jul 24, 2009 at 2:32 PM, Félix Daniel
>>>> Batista<fdbatista@xxxxxxxxx> wrote:
>>>>> Dudes, I downloaded the package slamr-2.6.24-16-generic for my kernel
>>>>> (Kubuntu 8.04) as ModemData.txt and Marvin said, did everything else
>>>>> (unpacking, sudo./setup) and now Kubuntu identifies the modem chipset.
>>>>> The OS installed the driver and told me that I'm using a restricted
>>>>> driver (non-free software). Just fine.
>>>>>
>>>>> I configured KPPP to connect to my ISP, and it actually does. It dials
>>>>> and connects well, but now I'm facing 2 issues:
>>>>>
>>>>> -  KPPP connects even if the password was not fully correctly written.
>>>>> For example, let's suppose my password is "rz23uh09". If I type
>>>>> anything else, KPPP tells me that there is something wrong. But if I
>>>>> type "rz23uh09XXX$·%·" or whatever after the "09", it establishes the
>>>>> connection, like if KPPP it's recognizing a regular expression
>>>>> containing the password, and not the exact match for the password
>>>>> string. Is this normal?
>>>>>
>>>>> -  When I get connected to my ISP, I open Konqueror and try to open
>>>>> Google homepage, but can't do it. Konqueror shows its 404 error page
>>>>> (can't find the web site), but gets to show the Google icon in the
>>>>> address bar, so, it means Konqueror connects somehow partially to
>>>>> Google and retrieves its icon. This happens with all web pages I try
>>>>> to connect to. Maybe the connection is not well configured (a sign of
>>>>> this would be the password recognition described before) and due to
>>>>> this, the connection may be somehow incomplete.
>>>>>
>>>>> I do not use any proxy or firewall, I connect directly to the Internet.
>>>>>
>>>>> Do I have to configure anything else in Kubuntu? My computer is not
>>>>> connected to a LAN, WAN or anything else, so I don't have a permanent
>>>>> manual network configuration. When I dial up, the ISP sends me an IP
>>>>> address automatically and sets the gateway address. I've tried to put
>>>>> this information into "/etc/network/interfaces" when connected, and do
>>>>> a "/etc/init.d networking restart", but didn't work.
>>>>>
>>>>> Thanx.
>>>>>
>>>>> 2009/7/20, Marvin Stodolsky <marvin.stodolsky@xxxxxxxxx>:
>>>>>> Felix
>>>>>>
>>>>>> From  http://linmodems.technion.ac.il/packages/smartlink/Ubuntu/ ,
>>>>>>  download the package slamr-2.6.24-16-generic.tar.gz
>>>>>>  Under Linux, open a terminal and unpack with:
>>>>>>  $ tar zxvf slamr*.tar.gz
>>>>>>  Move into the unpacked folder
>>>>>>  $ cd slamr-2.6.24-16-generic
>>>>>>  Look around
>>>>>>  $ ls
>>>>>>  Run the
>>>>>>  $  sudo ./setup
>>>>>>
>>>>>> On Mon, Jul 20, 2009 at 6:19 PM, Félix Daniel
>>>>>> Batista<fdbatista@xxxxxxxxx> wrote:
>>>>>>> Hello there.
>>>>>>>
>>>>>>> Need some help to configure and connect to the Internet via modem
>>>>>>> with
>>>>>>> a SM56 SmartLink one. I'm using Kubuntu 8.01.
>>>>>>>
>>>>>>> Here I post the ModemData.txt file. I have no previous experiencie
>>>>>>> compiling drivers or anything else in Unix environments, so, don't
>>>>>>> know what to do with additional dependencies the modem may need. I
>>>>>>> only know how to use nano ;-)
>>>>>>>
>>>>>>> Thanx.
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>


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