David, Your core problem is: > [ 0.406232] pci 0000:00:02.6: PME# disabled > [ 1.692069] serial 0000:00:02.6: PCI INT C -> Link[LNKC] -> GSI 4 > (level, low) -> IRQ 4 > [ 1.692079] serial 0000:00:02.6: PCI INT C disabled Try detaching as many external devices as possible before the next Linux boot. Then rerun scanModem to see if the "disabled" disappears. If not do: $ sudo hsfconfig --diagnose It will write the output file to the /tmp/ folder. Send it to "Support (Jonathan)" <support@xxxxxxxxxxxx>, who is the expert on these modems. MarvS On Mon, Apr 27, 2009 at 3:48 PM, David Calas Lozano <davidc@xxxxxx> wrote: > Hi there, this is the output of scanmodem. > After that I installed > "hsfmodem_7.80.02.03full_k2.6.27_11_generic_ubuntu_i386.deb" > and "gnome ppp" > but don't know what to do to get the thing work. > any help would be apreciated, thaks in advance! > David > > -------------------------- System information > ---------------------------- > CPU=i686, > Linux version 2.6.27-11-generic (buildd@rothera) (gcc version 4.3.2 > (Ubuntu 4.3.2-1ubuntu11) ) #1 SMP Thu Jan 29 19:24:39 UTC 2009 > scanModem update of: 2008_11_06 > > There are no blacklisted modem drivers in /etc/modprobe* files > Attached USB devices are: > ID 1d6b:0002 Linux Foundation 2.0 root hub > ID 046d:c018 Logitech, Inc. Optical Wheel Mouse > ID 1d6b:0001 Linux Foundation 1.1 root hub > ID 1d6b:0001 Linux Foundation 1.1 root hub > > USB modems not recognized > > For candidate card in slot 00:02.6, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:02.6 1039:7013 1043:1816 Modem: Silicon Integrated Systems [SiS] > AC'97 Modem Controller > > Modem interrupt assignment and sharing: > 4: 1034 XT-PIC-XT SiS SI7012 > --- Bootup diagnostics for card in PCI slot 00:02.6 ---- > [ 0.406176] PCI: 0000:00:02.6 reg 10 io port: [e400, e4ff] > [ 0.406183] PCI: 0000:00:02.6 reg 14 io port: [e080, e0ff] > [ 0.406222] pci 0000:00:02.6: supports D1 > [ 0.406224] pci 0000:00:02.6: supports D2 > [ 0.406227] pci 0000:00:02.6: PME# supported from D3hot D3cold > [ 0.406232] pci 0000:00:02.6: PME# disabled > [ 1.692069] serial 0000:00:02.6: PCI INT C -> Link[LNKC] -> GSI 4 > (level, low) -> IRQ 4 > [ 1.692079] serial 0000:00:02.6: PCI INT C disabled > > The PCI slot 00:02.6 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible > fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > > ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== > The ALSA packages provide audio support and also drivers for some > modems. > ALSA diagnostics are written during bootup to /proc/asound/ folders. > > The ALSA verion is 1.0.17 > The modem cards detected by "aplay -l" are: None > > > The /proc/asound/pcm file reports: > ----------------------- > 00-01: Intel ICH - MIC ADC : SiS SI7012 - MIC ADC : capture 1 > 00-00: Intel ICH : SiS SI7012 : playback 1 : capture 1 > > about /proc/asound/cards: > ------------------------ > 0 [SI7012 ]: ICH - SiS SI7012 > SiS SI7012 with ALC650F at irq 4 > === Finished firmware and bootup diagnostics, next deducing cogent > software. === > > Predictive diagnostics for card in bus 00:02.6: > Modem chipset detected on > NAME="Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller " > CLASS=0703 > PCIDEV=1039:7013 > SUBSYS=1043:1816 > IRQ=4 > SOFT=1039:7013.MC97 > CodecArchived=CXT > CodecClass=CXT > IDENT=hsfmodem > Driver=hsfmodem-drivers > > For candidate modem in: 00:02.6 > 0703 Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller > Primary device ID: 1039:7013 > Subsystem PCI_id 1043:1816 > Softmodem codec or chipset from diagnostics: > from Archives: CXT, a Conexant type > using hsfmodem software. > CXTnn is a generic for all CXTnumbers, with Linuxant hsfmodem > software support. > > > Support type needed or chipset: hsfmodem > > > For owners of a Dell PCs with Conexant HSF modems, a driver source > package with full speed enabled is available, but requires driver > compiling. Read DOCs/Conexant.txt > > > Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to > find the > hsfmodem package matching your System. For several Linux distros, there > are > precompiled drivers matched to specific kernels. These have within the > FileName, > your KernelVersion: 2.6.27_11_generic > They can be found through > http://www.linuxant.com/drivers/hsf/full/downloads.php > A more precise location may be given a few paragraphs below. > If an EXACT Match with your your KernelVersion is not found, one of the > "Generic packages with source" near the bottom of the page must be used. > Downloaded packages must be moved into the Linux partition (home folder > is OK) > and unzipped with: > unzip hsf*.zip > The installation command for a .deb suffic packages is, with root/adm > permission: > dpkg -i hsf*.deb > while for .rpm suffix it is, with: > rpm -i hsf*.rpm > Start at http://www.linuxant.com/drivers/hsf/full for > eventually download of a hsfmodem-7.68.00.12full_k.???.zip package > with ??? the package type (deb, rpm, tar etc) > These packages have compiled drivers but will also compile a driver, > if there is a mismatch between the resident kernel and provided driver. > The generic hsfmodem-7.68.00.12full.tar.gz package only provides > compiling support > > Read DOCs/Conexant.txt > > Writing DOCs/Conexant.txt > > > Completed candidate modem analyses. > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.3.2 > and the compiler used in kernel assembly: 4.3.2 > > > > Minimal compiling resources appear complete: > make utility - /usr/bin/make > Compiler version 4.3 > linuc_headers base folder /lib/modules/2.6.27-11-generic/build > > However some compilations and executable functions may need additional > files, > in the FileNames.h (so called kernel "h"eaders) collection installed > in /usr/include/ . > For martian_modem, additional required packages are needed. The also > required headers of package libc6 are commonly installed by default. > Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev > packages, for kernels 2.6.24 and later versions. > In not included on your install CD, search for them at > http://packages.ubuntu.com > or comparable Repository for other Linux distros. > When compiling ALSA drivers, the utility "patch" will also be needed. > > > > For Debian and some related distributions, a package > kernel-kbuild-2.6-27 may be needed to support driver compiling. > > > If a driver compilation fails, with message including some lack of some > FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. > The minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to > display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > -rwsr-xr-- 1 root dip 277160 2008-11-20 15:58 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > asyncmap 0 > noauth > crtscts > lock > hide-password > modem > proxyarp > lcp-echo-interval 30 > lcp-echo-failure 4 > noipx > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble > shooting be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > > Within /etc/modprobe.conf files: > /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to > blacklist unwanted modem drivers > /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem > /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem > /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 > /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- >