Hi there, this is the output of scanmodem. After that I installed "hsfmodem_7.80.02.03full_k2.6.27_11_generic_ubuntu_i386.deb" and "gnome ppp" but don't know what to do to get the thing work. any help would be apreciated, thaks in advance! David -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.27-11-generic (buildd@rothera) (gcc version 4.3.2 (Ubuntu 4.3.2-1ubuntu11) ) #1 SMP Thu Jan 29 19:24:39 UTC 2009 scanModem update of: 2008_11_06 There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 1d6b:0002 Linux Foundation 2.0 root hub ID 046d:c018 Logitech, Inc. Optical Wheel Mouse ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1d6b:0001 Linux Foundation 1.1 root hub USB modems not recognized For candidate card in slot 00:02.6, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:02.6 1039:7013 1043:1816 Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller Modem interrupt assignment and sharing: 4: 1034 XT-PIC-XT SiS SI7012 --- Bootup diagnostics for card in PCI slot 00:02.6 ---- [ 0.406176] PCI: 0000:00:02.6 reg 10 io port: [e400, e4ff] [ 0.406183] PCI: 0000:00:02.6 reg 14 io port: [e080, e0ff] [ 0.406222] pci 0000:00:02.6: supports D1 [ 0.406224] pci 0000:00:02.6: supports D2 [ 0.406227] pci 0000:00:02.6: PME# supported from D3hot D3cold [ 0.406232] pci 0000:00:02.6: PME# disabled [ 1.692069] serial 0000:00:02.6: PCI INT C -> Link[LNKC] -> GSI 4 (level, low) -> IRQ 4 [ 1.692079] serial 0000:00:02.6: PCI INT C disabled The PCI slot 00:02.6 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.17 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-01: Intel ICH - MIC ADC : SiS SI7012 - MIC ADC : capture 1 00-00: Intel ICH : SiS SI7012 : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [SI7012 ]: ICH - SiS SI7012 SiS SI7012 with ALC650F at irq 4 === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:02.6: Modem chipset detected on NAME="Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller " CLASS=0703 PCIDEV=1039:7013 SUBSYS=1043:1816 IRQ=4 SOFT=1039:7013.MC97 CodecArchived=CXT CodecClass=CXT IDENT=hsfmodem Driver=hsfmodem-drivers For candidate modem in: 00:02.6 0703 Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller Primary device ID: 1039:7013 Subsystem PCI_id 1043:1816 Softmodem codec or chipset from diagnostics: from Archives: CXT, a Conexant type using hsfmodem software. CXTnn is a generic for all CXTnumbers, with Linuxant hsfmodem software support. Support type needed or chipset: hsfmodem For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 2.6.27_11_generic They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm Start at http://www.linuxant.com/drivers/hsf/full for eventually download of a hsfmodem-7.68.00.12full_k.???.zip package with ??? the package type (deb, rpm, tar etc) These packages have compiled drivers but will also compile a driver, if there is a mismatch between the resident kernel and provided driver. The generic hsfmodem-7.68.00.12full.tar.gz package only provides compiling support Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.3.2 and the compiler used in kernel assembly: 4.3.2 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.3 linuc_headers base folder /lib/modules/2.6.27-11-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. For Debian and some related distributions, a package kernel-kbuild-2.6-27 may be needed to support driver compiling. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 277160 2008-11-20 15:58 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------