Thanks Antonio, This is my first encounter with Linux, so please forgive me for being clueless. I downloaded the agrsm package and installed it by double clicking it using the file browser. I then rebooted but I'm not sure where to go from here. I searched help and found a page that said to open SYSTEM > ADMINISTRATION > NETWORK, but I couldn't find the NETWORK menu item. I read YourSystem.txt, looked and found a VPN WIRED item - Auto eth0, I deleted it but it keeps reappearing when I reboot. How can I tell if the drivers are loading? Where do I go from here? Thanks for the help. Regards, Dave --- On Thu, 3/19/09, Antonio Olivares <olivares14031@xxxxxxxxx> wrote: > From: Antonio Olivares <olivares14031@xxxxxxxxx> > Subject: Re: David Ellis, USA, Kernel 2.6.27-7 Generic > To: discuss@xxxxxxxxxxxxx, davesjunk@xxxxxxxxxx > Date: Thursday, March 19, 2009, 8:58 PM > David, > > Your modem appears to be supported by agrsm package: > > http://linmodems.technion.ac.il/packages/ltmodem/11c11040/agrsm-2.6.27-7-generic_2.6.27-7.14_i386.deb > > Read YourSystem.txt carefully and follow the instructions > therein. Report back if you have trouble. > > If the modem is non responsive after you have installed the > driver. Follow the directions that scanModem provided: > > > 03:0a.0 11c1:0620 11c1:0620 Communication controller: > > Agere Systems Device 0620 > > > > Modem interrupt assignment and sharing: > > --- Bootup diagnostics for card in PCI slot 03:0a.0 > ---- > > [ 0.492408] PCI: 0000:03:0a.0 reg 10 io port: > [de00, > > deff] > > [ 0.492445] pci 0000:03:0a.0: PME# supported from > D3hot > > D3cold > > [ 0.492450] pci 0000:03:0a.0: PME# disabled > > > > The PCI slot 03:0a.0 of the modem card may be > disabled > > early in > > a bootup process, but then enabled later. If modem > > drivers load > > but the modem is not responsive, read > DOCs/Bootup.txt > > about possible fixes. > > Send dmesg.txt along with ModemData.txt to > > discuss@xxxxxxxxxxxxx > > if help is needed. > > Regards, > > Antonio > > > --- On Thu, 3/19/09, David Ticer > <davesjunk@xxxxxxxxxx> wrote: > > > From: David Ticer <davesjunk@xxxxxxxxxx> > > Subject: David Ellis, USA, Kernel 2.6.27-7 Generic > > To: discuss@xxxxxxxxxxxxx > > Date: Thursday, March 19, 2009, 12:37 PM > > Thanks for the help, best regards. > > > > > > > > Only plain text email is forwarded by the > > Discuss@xxxxxxxxxxxxx List Server, > > as HTML can contain viruses. Use as the email Subject > > Line: > > YourName, YourCountry kernel > 2.6.27-7-generic > > With this Subject Line cogent experts will be > alerted, and > > useful case names left in the Archive. > > YourCountry will enable Country specific guidance. > Linux > > experts in YourCountry > > can be found through: > > http://www.linux.org/groups/index.html. > > They will know your Country's modem code, which > may be > > essential for dialup service. > > Responses from Discuss@xxxxxxxxxxxxx are sometimes > blocked > > by an Internet Provider mail filters. > > So in a day, also check the Archived responses at > > http://www.linmodems.org > > -------------------------- System information > > ---------------------------- > > CPU=i686, > > Linux version 2.6.27-7-generic (buildd@rothera) (gcc > > version 4.3.2 (Ubuntu 4.3.2-1ubuntu10) ) #1 SMP Fri > Oct 24 > > 06:42:44 UTC 2008 > > scanModem update of: 2009_03_01 > > > > There are no blacklisted modem drivers in > /etc/modprobe* > > files > > Potentially useful modem drivers now loaded are: > > snd_hda_intel > > > > Attached USB devices are: > > ID 0718:0086 Imation Corp. > > If a cellphone is not detected, see > > > http://ubuntuforums.org/archive/index.php/t-878554.html > > > > If a USB modem or cellphone is attached and was not > > detected, please > > provide available information in your request to > > discuss@xxxxxxxxxxxxx > > > > For candidate card in slot 03:0a.0, firmware > information > > and bootup diagnostics are: > > PCI slot PCI ID SubsystemID Name > > ---------- --------- --------- -------------- > > 03:0a.0 11c1:0620 11c1:0620 Communication controller: > > Agere Systems Device 0620 > > > > Modem interrupt assignment and sharing: > > --- Bootup diagnostics for card in PCI slot 03:0a.0 > ---- > > [ 0.492408] PCI: 0000:03:0a.0 reg 10 io port: > [de00, > > deff] > > [ 0.492445] pci 0000:03:0a.0: PME# supported from > D3hot > > D3cold > > [ 0.492450] pci 0000:03:0a.0: PME# disabled > > > > The PCI slot 03:0a.0 of the modem card may be > disabled > > early in > > a bootup process, but then enabled later. If modem > > drivers load > > but the modem is not responsive, read > DOCs/Bootup.txt > > about possible fixes. > > Send dmesg.txt along with ModemData.txt to > > discuss@xxxxxxxxxxxxx > > if help is needed. > > > > > > For candidate card in slot 00:10.1, firmware > information > > and bootup diagnostics are: > > PCI slot PCI ID SubsystemID Name > > ---------- --------- --------- -------------- > > 00:10.1 10de:026c 103c:2a3e Audio device: nVidia > > Corporation MCP51 High Definition Audio > > > > Modem interrupt assignment and sharing: > > 22: 1964 IO-APIC-fasteoi ohci_hcd:usb2, HDA > > Intel > > --- Bootup diagnostics for card in PCI slot 00:10.1 > ---- > > [ 0.492097] PCI: 0000:00:10.1 reg 10 32bit mmio: > > [fe024000, fe027fff] > > [ 0.492129] pci 0000:00:10.1: PME# supported from > D3hot > > D3cold > > [ 0.492133] pci 0000:00:10.1: PME# disabled > > [ 1.512083] pci 0000:00:10.1: Enabling HT MSI > Mapping > > [ 16.490500] HDA Intel 0000:00:10.1: PCI INT B -> > > Link[AAZA] -> GSI 22 (level, low) -> IRQ 22 > > [ 16.490520] HDA Intel 0000:00:10.1: setting latency > > timer to 64 > > > > The PCI slot 00:10.1 of the modem card may be > disabled > > early in > > a bootup process, but then enabled later. If modem > > drivers load > > but the modem is not responsive, read > DOCs/Bootup.txt > > about possible fixes. > > Send dmesg.txt along with ModemData.txt to > > discuss@xxxxxxxxxxxxx > > if help is needed. > > > > > > > > ===== Advanced Linux Sound Architecture (ALSA) > diagnostics > > ===== > > The ALSA packages provide audio support and also > drivers > > for some modems. > > ALSA diagnostics are written during bootup to > /proc/asound/ > > folders. > > > > The ALSA verion is 1.0.17 > > The modem cards detected by "aplay -l" are: > None > > > > > > The /proc/asound/pcm file reports: > > ----------------------- > > 00-02: ALC883 Analog : ALC883 Analog : capture 1 > > 00-01: ALC883 Digital : ALC883 Digital : playback 1 > > 00-00: ALC883 Analog : ALC883 Analog : playback 1 : > capture > > 1 > > > > about /proc/asound/cards: > > ------------------------ > > 0 [NVidia ]: HDA-Intel - HDA NVidia > > HDA NVidia at 0xfe024000 irq 22 > > > > PCI slot 00:10.1 has a High Definition Audio Card > > The drivers are in the kernel modules tree at: > > > > > /lib/modules/2.6.27-7-generic/kernel/sound/pci/hda/snd-hda-intel.ko > > UNEXPECTED HDA diagnostic outcome. > > === Finished firmware and bootup diagnostics, next > deducing > > cogent software. === > > > > Predictive diagnostics for card in bus 03:0a.0: > > Modem chipset detected on > > NAME="Communication controller: Agere Systems > Device > > 0620" > > CLASS=0780 > > PCIDEV=11c1:0620 > > SUBSYS=11c1:0620 > > IRQ=10 > > IDENT=agrsm > > > > For candidate modem in: 03:0a.0 > > 0780 Communication controller: Agere Systems Device > 0620 > > Primary device ID: 11c1:0620 > > Support type needed or chipset: agrsm > > > > > > ----------------end Softmodem section -------------- > > > > > > Predictive diagnostics for card in bus 00:10.1: > > Modem chipset not detected on > > NAME="Audio device: nVidia Corporation MCP51 High > > Definition Audio " > > CLASS=0403 > > PCIDEV=10de:026c > > SUBSYS=103c:2a3e > > IRQ=22 > > HDA=10de:026c > > SOFT=10de:026c.HDA > > > > > > High Definition Audio (HDA) cards MAY host a modem > chip in > > their Subsystem, > > and many are supported by the ALSA audio+modem driver > > snd-hda-intel > > A modem was not detected on HDA card 10de:026c. > > If another modem card is present, then most likely > > 10de:026c does not host a modem. > > If another modem card has not been detected, then > > possibilities are: > > 1) A Conexant modem chip is present on 10de:026c, as > > Conexant chips > > are frequently not detectable by ALSA diagnostics > > gedit Modem/ModemData.txt > > 2) The modem may be of the older non-PCI Controller > Chipset > > (hardware) type. > > Try detection with Root permission: > > sudo wvdialconf /etc/wvdial.conf > > > > For candidate modem in: 00:10.1 > > 0403 Audio device: nVidia Corporation MCP51 High > > Definition Audio > > Primary device ID: 10de:026c > > Subsystem PCI_id 103c:2a3e > > Softmodem codec or chipset from diagnostics: > > from Archives: > > > > > > > > Support type needed or chipset: > > > > Support can likely be achieved through two mutually > > exclusive alternatives: > > 1) The hsfmodem software for Conexant chipset modems: > Read > > DOCs/Conexant.txt > > The following ALSA alternative CANNOT work with > Conexant > > modems. > > > > 2) An ALSA modem driver plus slmodemd. Read > > DOCs/Smartlink.txt for details, and > > to test get the package SLMODEMD.gcc4.3.tar.gz from: > > http://linmodems.technion.ac.il/packages/smartlink/ > > > > ----------------end Softmodem section -------------- > > Writing DOCs/Smartlink.txt > > ============ end Smartlink section > ===================== > > > > Completed candidate modem analyses. > > > > The base of the UDEV device file system is: > /dev/.udev > > > > Versions adequately match for the compiler installed: > > 4.3.2 > > and the compiler used in kernel assembly: > > 4.3.2 > > > > The patch utility is needed and is needed for > compiling > > ALSA drivers, and possibly others. > > > > > > Minimal compiling resources appear complete: > > make utility - /usr/bin/make > > Compiler version 4.3 > > linuc_headers base folder > > /lib/modules/2.6.27-7-generic/build > > > > However some compilations and executable functions > may > > need additional files, > > in the FileNames.h (so called kernel > "h"eaders) > > collection installed in /usr/include/ . > > For martian_modem, additional required packages are > > needed. The also required headers of package libc6 are > > commonly installed by default. > > Compiling hsfmodem drivers does require > linux-libc-dev and > > libc6-dev packages, for kernels 2.6.24 and later > versions. > > In not included on your install CD, search for them > at > > http://packages.ubuntu.com > > or comparable Repository for other Linux distros. > > When compiling ALSA drivers, the utility > "patch" > > will also be needed. > > > > > > > > > > If a driver compilation fails, with message including > some > > lack of some FileName.h (stdio.h for example), then > > Some additional kernel-header files need installation > to > > /usr/include. The minimal additional packages are > libc6-dev > > and any of its dependents, under Ubuntu linux-libc-dev > > > > If an alternate ethernet connection is available, > > $ apt-get update > > $ apt-get -s install linux-kernel-devel > > will install needed packages. > > For Debian/Ubuntu related distributions, run the > following > > command to display the needed package list: > > > > Otherwise packages have to be found through > > http://packages.ubuntu.com > > Once downloaded and transferred into a Linux > partition, > > they can be installed alltogether with: > > $ sudo dpkg -i *.deb > > > > > > Checking pppd properties: > > -rwsr-xr-- 1 root dip 273064 2008-10-15 20:51 > > /usr/sbin/pppd > > > > In case of an "error 17" "serial > > loopback" problem, see: > > > > > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > > > To enable dialout without Root permission do: > > $ su - root (not for Ubuntu) > > sudo chmod a+x /usr/sbin/pppd > > or under Ubuntu related Linuxes > > sudo chmod a+x /usr/sbin/pppd > > > > Checking settings of: /etc/ppp/options > > asyncmap 0 > > noauth > > crtscts > > lock > > hide-password > > modem > > proxyarp > > lcp-echo-interval 30 > > lcp-echo-failure 4 > > noipx > > > > In case of a message like: > > Warning: Could not modify /etc/ppp/pap-secrets: > > Permission denied > > see > > > http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > > > Read Modem/DOCs/YourSystem.txt concerning other COMM > > channels: eth0 > > Which can interfere with Browser naviagation. > > > > Don't worry about the following, it is for > experts > > should trouble shooting be necessary. > > > ========================================================== > > > > Checking for modem support lines: > > -------------------------------------- > > /device/modem symbolic link: > > slmodemd created symbolic link /dev/ttySL0: > > Within /etc/udev/ files: > > > > Within /etc/modprobe.conf files: > > /etc/modprobe.d/alsa-base:options snd-atiixp-modem > index=-2 > > /etc/modprobe.d/alsa-base:options snd-via82xx-modem > > index=-2 > > /etc/modprobe.d/blacklist-modem:# Uncomment these > entries > > in order to blacklist unwanted modem drivers > > /etc/modprobe.d/blacklist-modem:# blacklist > > snd-atiixp-modem > > /etc/modprobe.d/blacklist-modem:# blacklist > > snd-via82xx-modem > > Within any ancient /etc/devfs files: > > > > Within ancient kernel 2.4.n /etc/module.conf > files: > > > > --------- end modem support lines --------