David, Don't try to manage modems through the Network menu. It you have installed the agrsm-tools package, just run: $ sudo agrsm-test For a first testing of the drivers, followed by a modem test through the included: wvdialconf which it successful will create /etc/wvdial.conf DO an edit with: $ sudo gedit /etc/wvdial.conf putting in your personal infor and deleting the symbols ; < > Before trying to dialout, check COMM channels with: $ ifconfig close any except loopback "lo" with commands like: $ sudo ifconfig eth0 down Such COMM channels are automatically setup if a System has cogent hardware, but they will interfere with DNS services of the dialout ppp0 COMM channel. Lastly, try your dialout with: $ sudo wvdial MarvS On Fri, Mar 20, 2009 at 1:43 PM, David Ticer <davesjunk@xxxxxxxxxx> wrote: > > Thanks Antonio, > > This is my first encounter with Linux, so please forgive me for being clueless. I downloaded the agrsm package and installed it by double clicking it using the file browser. I then rebooted but I'm not sure where to go from here. I searched help and found a page that said to open SYSTEM > ADMINISTRATION > NETWORK, but I couldn't find the NETWORK menu item. > > I read YourSystem.txt, looked and found a VPN WIRED item - Auto eth0, I deleted it but it keeps reappearing when I reboot. > > How can I tell if the drivers are loading? Where do I go from here? > > Thanks for the help. > > Regards, > Dave > > > --- On Thu, 3/19/09, Antonio Olivares <olivares14031@xxxxxxxxx> wrote: > >> From: Antonio Olivares <olivares14031@xxxxxxxxx> >> Subject: Re: David Ellis, USA, Kernel 2.6.27-7 Generic >> To: discuss@xxxxxxxxxxxxx, davesjunk@xxxxxxxxxx >> Date: Thursday, March 19, 2009, 8:58 PM >> David, >> >> Your modem appears to be supported by agrsm package: >> >> http://linmodems.technion.ac.il/packages/ltmodem/11c11040/agrsm-2.6.27-7-generic_2.6.27-7.14_i386.deb >> >> Read YourSystem.txt carefully and follow the instructions >> therein. Report back if you have trouble. >> >> If the modem is non responsive after you have installed the >> driver. Follow the directions that scanModem provided: >> >> > 03:0a.0 11c1:0620 11c1:0620 Communication controller: >> > Agere Systems Device 0620 >> > >> > Modem interrupt assignment and sharing: >> > --- Bootup diagnostics for card in PCI slot 03:0a.0 >> ---- >> > [ 0.492408] PCI: 0000:03:0a.0 reg 10 io port: >> [de00, >> > deff] >> > [ 0.492445] pci 0000:03:0a.0: PME# supported from >> D3hot >> > D3cold >> > [ 0.492450] pci 0000:03:0a.0: PME# disabled >> > >> > The PCI slot 03:0a.0 of the modem card may be >> disabled >> > early in >> > a bootup process, but then enabled later. If modem >> > drivers load >> > but the modem is not responsive, read >> DOCs/Bootup.txt >> > about possible fixes. >> > Send dmesg.txt along with ModemData.txt to >> > discuss@xxxxxxxxxxxxx >> > if help is needed. >> >> Regards, >> >> Antonio >> >> >> --- On Thu, 3/19/09, David Ticer >> <davesjunk@xxxxxxxxxx> wrote: >> >> > From: David Ticer <davesjunk@xxxxxxxxxx> >> > Subject: David Ellis, USA, Kernel 2.6.27-7 Generic >> > To: discuss@xxxxxxxxxxxxx >> > Date: Thursday, March 19, 2009, 12:37 PM >> > Thanks for the help, best regards. >> > >> > >> > >> > Only plain text email is forwarded by the >> > Discuss@xxxxxxxxxxxxx List Server, >> > as HTML can contain viruses. Use as the email Subject >> > Line: >> > YourName, YourCountry kernel >> 2.6.27-7-generic >> > With this Subject Line cogent experts will be >> alerted, and >> > useful case names left in the Archive. >> > YourCountry will enable Country specific guidance. >> Linux >> > experts in YourCountry >> > can be found through: >> > http://www.linux.org/groups/index.html. >> > They will know your Country's modem code, which >> may be >> > essential for dialup service. >> > Responses from Discuss@xxxxxxxxxxxxx are sometimes >> blocked >> > by an Internet Provider mail filters. >> > So in a day, also check the Archived responses at >> > http://www.linmodems.org >> > -------------------------- System information >> > ---------------------------- >> > CPU=i686, >> > Linux version 2.6.27-7-generic (buildd@rothera) (gcc >> > version 4.3.2 (Ubuntu 4.3.2-1ubuntu10) ) #1 SMP Fri >> Oct 24 >> > 06:42:44 UTC 2008 >> > scanModem update of: 2009_03_01 >> > >> > There are no blacklisted modem drivers in >> /etc/modprobe* >> > files >> > Potentially useful modem drivers now loaded are: >> > snd_hda_intel >> > >> > Attached USB devices are: >> > ID 0718:0086 Imation Corp. >> > If a cellphone is not detected, see >> > >> http://ubuntuforums.org/archive/index.php/t-878554.html >> > >> > If a USB modem or cellphone is attached and was not >> > detected, please >> > provide available information in your request to >> > discuss@xxxxxxxxxxxxx >> > >> > For candidate card in slot 03:0a.0, firmware >> information >> > and bootup diagnostics are: >> > PCI slot PCI ID SubsystemID Name >> > ---------- --------- --------- -------------- >> > 03:0a.0 11c1:0620 11c1:0620 Communication controller: >> > Agere Systems Device 0620 >> > >> > Modem interrupt assignment and sharing: >> > --- Bootup diagnostics for card in PCI slot 03:0a.0 >> ---- >> > [ 0.492408] PCI: 0000:03:0a.0 reg 10 io port: >> [de00, >> > deff] >> > [ 0.492445] pci 0000:03:0a.0: PME# supported from >> D3hot >> > D3cold >> > [ 0.492450] pci 0000:03:0a.0: PME# disabled >> > >> > The PCI slot 03:0a.0 of the modem card may be >> disabled >> > early in >> > a bootup process, but then enabled later. If modem >> > drivers load >> > but the modem is not responsive, read >> DOCs/Bootup.txt >> > about possible fixes. >> > Send dmesg.txt along with ModemData.txt to >> > discuss@xxxxxxxxxxxxx >> > if help is needed. >> > >> > >> > For candidate card in slot 00:10.1, firmware >> information >> > and bootup diagnostics are: >> > PCI slot PCI ID SubsystemID Name >> > ---------- --------- --------- -------------- >> > 00:10.1 10de:026c 103c:2a3e Audio device: nVidia >> > Corporation MCP51 High Definition Audio >> > >> > Modem interrupt assignment and sharing: >> > 22: 1964 IO-APIC-fasteoi ohci_hcd:usb2, HDA >> > Intel >> > --- Bootup diagnostics for card in PCI slot 00:10.1 >> ---- >> > [ 0.492097] PCI: 0000:00:10.1 reg 10 32bit mmio: >> > [fe024000, fe027fff] >> > [ 0.492129] pci 0000:00:10.1: PME# supported from >> D3hot >> > D3cold >> > [ 0.492133] pci 0000:00:10.1: PME# disabled >> > [ 1.512083] pci 0000:00:10.1: Enabling HT MSI >> Mapping >> > [ 16.490500] HDA Intel 0000:00:10.1: PCI INT B -> >> > Link[AAZA] -> GSI 22 (level, low) -> IRQ 22 >> > [ 16.490520] HDA Intel 0000:00:10.1: setting latency >> > timer to 64 >> > >> > The PCI slot 00:10.1 of the modem card may be >> disabled >> > early in >> > a bootup process, but then enabled later. If modem >> > drivers load >> > but the modem is not responsive, read >> DOCs/Bootup.txt >> > about possible fixes. >> > Send dmesg.txt along with ModemData.txt to >> > discuss@xxxxxxxxxxxxx >> > if help is needed. >> > >> > >> > >> > ===== Advanced Linux Sound Architecture (ALSA) >> diagnostics >> > ===== >> > The ALSA packages provide audio support and also >> drivers >> > for some modems. >> > ALSA diagnostics are written during bootup to >> /proc/asound/ >> > folders. >> > >> > The ALSA verion is 1.0.17 >> > The modem cards detected by "aplay -l" are: >> None >> > >> > >> > The /proc/asound/pcm file reports: >> > ----------------------- >> > 00-02: ALC883 Analog : ALC883 Analog : capture 1 >> > 00-01: ALC883 Digital : ALC883 Digital : playback 1 >> > 00-00: ALC883 Analog : ALC883 Analog : playback 1 : >> capture >> > 1 >> > >> > about /proc/asound/cards: >> > ------------------------ >> > 0 [NVidia ]: HDA-Intel - HDA NVidia >> > HDA NVidia at 0xfe024000 irq 22 >> > >> > PCI slot 00:10.1 has a High Definition Audio Card >> > The drivers are in the kernel modules tree at: >> > >> > >> /lib/modules/2.6.27-7-generic/kernel/sound/pci/hda/snd-hda-intel.ko >> > UNEXPECTED HDA diagnostic outcome. >> > === Finished firmware and bootup diagnostics, next >> deducing >> > cogent software. === >> > >> > Predictive diagnostics for card in bus 03:0a.0: >> > Modem chipset detected on >> > NAME="Communication controller: Agere Systems >> Device >> > 0620" >> > CLASS=0780 >> > PCIDEV=11c1:0620 >> > SUBSYS=11c1:0620 >> > IRQ=10 >> > IDENT=agrsm >> > >> > For candidate modem in: 03:0a.0 >> > 0780 Communication controller: Agere Systems Device >> 0620 >> > Primary device ID: 11c1:0620 >> > Support type needed or chipset: agrsm >> > >> > >> > ----------------end Softmodem section -------------- >> > >> > >> > Predictive diagnostics for card in bus 00:10.1: >> > Modem chipset not detected on >> > NAME="Audio device: nVidia Corporation MCP51 High >> > Definition Audio " >> > CLASS=0403 >> > PCIDEV=10de:026c >> > SUBSYS=103c:2a3e >> > IRQ=22 >> > HDA=10de:026c >> > SOFT=10de:026c.HDA >> > >> > >> > High Definition Audio (HDA) cards MAY host a modem >> chip in >> > their Subsystem, >> > and many are supported by the ALSA audio+modem driver >> > snd-hda-intel >> > A modem was not detected on HDA card 10de:026c. >> > If another modem card is present, then most likely >> > 10de:026c does not host a modem. >> > If another modem card has not been detected, then >> > possibilities are: >> > 1) A Conexant modem chip is present on 10de:026c, as >> > Conexant chips >> > are frequently not detectable by ALSA diagnostics >> > gedit Modem/ModemData.txt >> > 2) The modem may be of the older non-PCI Controller >> Chipset >> > (hardware) type. >> > Try detection with Root permission: >> > sudo wvdialconf /etc/wvdial.conf >> > >> > For candidate modem in: 00:10.1 >> > 0403 Audio device: nVidia Corporation MCP51 High >> > Definition Audio >> > Primary device ID: 10de:026c >> > Subsystem PCI_id 103c:2a3e >> > Softmodem codec or chipset from diagnostics: >> > from Archives: >> > >> > >> > >> > Support type needed or chipset: >> > >> > Support can likely be achieved through two mutually >> > exclusive alternatives: >> > 1) The hsfmodem software for Conexant chipset modems: >> Read >> > DOCs/Conexant.txt >> > The following ALSA alternative CANNOT work with >> Conexant >> > modems. >> > >> > 2) An ALSA modem driver plus slmodemd. Read >> > DOCs/Smartlink.txt for details, and >> > to test get the package SLMODEMD.gcc4.3.tar.gz from: >> > http://linmodems.technion.ac.il/packages/smartlink/ >> > >> > ----------------end Softmodem section -------------- >> > Writing DOCs/Smartlink.txt >> > ============ end Smartlink section >> ===================== >> > >> > Completed candidate modem analyses. >> > >> > The base of the UDEV device file system is: >> /dev/.udev >> > >> > Versions adequately match for the compiler installed: >> > 4.3.2 >> > and the compiler used in kernel assembly: >> > 4.3.2 >> > >> > The patch utility is needed and is needed for >> compiling >> > ALSA drivers, and possibly others. >> > >> > >> > Minimal compiling resources appear complete: >> > make utility - /usr/bin/make >> > Compiler version 4.3 >> > linuc_headers base folder >> > /lib/modules/2.6.27-7-generic/build >> > >> > However some compilations and executable functions >> may >> > need additional files, >> > in the FileNames.h (so called kernel >> "h"eaders) >> > collection installed in /usr/include/ . >> > For martian_modem, additional required packages are >> > needed. The also required headers of package libc6 are >> > commonly installed by default. >> > Compiling hsfmodem drivers does require >> linux-libc-dev and >> > libc6-dev packages, for kernels 2.6.24 and later >> versions. >> > In not included on your install CD, search for them >> at >> > http://packages.ubuntu.com >> > or comparable Repository for other Linux distros. >> > When compiling ALSA drivers, the utility >> "patch" >> > will also be needed. >> > >> > >> > >> > >> > If a driver compilation fails, with message including >> some >> > lack of some FileName.h (stdio.h for example), then >> > Some additional kernel-header files need installation >> to >> > /usr/include. The minimal additional packages are >> libc6-dev >> > and any of its dependents, under Ubuntu linux-libc-dev >> > >> > If an alternate ethernet connection is available, >> > $ apt-get update >> > $ apt-get -s install linux-kernel-devel >> > will install needed packages. >> > For Debian/Ubuntu related distributions, run the >> following >> > command to display the needed package list: >> > >> > Otherwise packages have to be found through >> > http://packages.ubuntu.com >> > Once downloaded and transferred into a Linux >> partition, >> > they can be installed alltogether with: >> > $ sudo dpkg -i *.deb >> > >> > >> > Checking pppd properties: >> > -rwsr-xr-- 1 root dip 273064 2008-10-15 20:51 >> > /usr/sbin/pppd >> > >> > In case of an "error 17" "serial >> > loopback" problem, see: >> > >> > >> http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html >> > >> > To enable dialout without Root permission do: >> > $ su - root (not for Ubuntu) >> > sudo chmod a+x /usr/sbin/pppd >> > or under Ubuntu related Linuxes >> > sudo chmod a+x /usr/sbin/pppd >> > >> > Checking settings of: /etc/ppp/options >> > asyncmap 0 >> > noauth >> > crtscts >> > lock >> > hide-password >> > modem >> > proxyarp >> > lcp-echo-interval 30 >> > lcp-echo-failure 4 >> > noipx >> > >> > In case of a message like: >> > Warning: Could not modify /etc/ppp/pap-secrets: >> > Permission denied >> > see >> > >> http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html >> > >> > Read Modem/DOCs/YourSystem.txt concerning other COMM >> > channels: eth0 >> > Which can interfere with Browser naviagation. >> > >> > Don't worry about the following, it is for >> experts >> > should trouble shooting be necessary. >> > >> ========================================================== >> > >> > Checking for modem support lines: >> > -------------------------------------- >> > /device/modem symbolic link: >> > slmodemd created symbolic link /dev/ttySL0: >> > Within /etc/udev/ files: >> > >> > Within /etc/modprobe.conf files: >> > /etc/modprobe.d/alsa-base:options snd-atiixp-modem >> index=-2 >> > /etc/modprobe.d/alsa-base:options snd-via82xx-modem >> > index=-2 >> > /etc/modprobe.d/blacklist-modem:# Uncomment these >> entries >> > in order to blacklist unwanted modem drivers >> > /etc/modprobe.d/blacklist-modem:# blacklist >> > snd-atiixp-modem >> > /etc/modprobe.d/blacklist-modem:# blacklist >> > snd-via82xx-modem >> > Within any ancient /etc/devfs files: >> > >> > Within ancient kernel 2.4.n /etc/module.conf >> files: >> > >> > --------- end modem support lines -------- >