John, you applied what scanModem recommended right? Support type needed or chipset: slmodemd supporting the snd-hda-intel audio+modem driver An ALSA (Advanced Linux Sound Architecture) modem driver: snd-hda-intel provides Low Level support enabling contact with the modem hardware. For all BUT Conexant chip soft modems (using hsfmodem software) complementary High Level support is through a Smartlink utility: slmodemd Download from http://linmodems.technion.ac.il/packages/smartlink/ the package SLMODEMD.gcc4.3.tar.gz having a compiled slmodemd. Unpack under Linux with: $ tar zxf SLMODEMD.gcc4.3.tar.gz and read instructions therein. But briefly, the modem is setup with command: sudo slmodemd -c YOUR_COUNTRY --alsa hw:0,6 reporting dynamic creation of ports: /dev/ttySL0 --> /dev/pts/N , with N some number Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. Instead of getting the SLMODEMD.gcc4.3.tar.gz get the following one: http://linmodems.technion.ac.il/packages/smartlink/SLMODEMD_gcc4.3_alsa1.0.17.tar.gz Apply the same steps. Then report back success/failure. Regards, Antonio On 3/5/09, John & Melonie Curwood <marketing@xxxxxxxxxxxxxxxxxxxx> wrote: > Hi I have recently Installed Ubuntu 10.4 on an Acer Aspire 3684 laptop, > and so far most things work very effectively and I am extremely pleased > with it compared to Vista (it operates sooo much faster). However I do > need to set up my modem as not being able to connect to the internet is > the only thing preventing me from saying goodbye to windows altogether. > > I have spent some time trying to figure out how to and trying to install > modem drivers and other software needed, but to be honest I haven't > really got anywhere and I am now using up alot of time trying to read > and decipher all the info out there on the system diagnostics I need to > do and then what software I need to download and install and then trying > those but not having things work. I have come to the point where I need > help. I have attached a copy of ModemData.txt which talked about using > slmodemd which I installed but afterwards when I tried to make a > connection nothing happened. On re-reading ModemData.txt i noticed that > there could be issues with parts of it being disabled during bootup so I > have attached dmesg.txt as well. > > I have to say that I am incredibly grateful that a mailing list such as > this one exists to help with issues setting up linux otherwise I'd > probably be pulling my hair out by now and considering going back to > windows. > > Cheers, > > John Curwood >