Modem Not Detected - Axioo Zetta TSJ-8162

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Hi There,

I've visited your website and following instructions how to recognize my modem in Ubuntu.

I'm using Ubuntu 8.10 currently and computer is a notebook Axioo Zetta TSJ-8162 (from www.axioo.net). The modem is *56K MDC modem with V.90 & V.92 compliant* (from the hardware details).

Attached is the result form scanModem application that I got...

Any help would be very much appreciated.

Regards,
Rizal

 Only plain text email is forwarded by the  Discuss@xxxxxxxxxxxxx List Server,
 as HTML can contain viruses. Use as the email Subject Line:
           YourName, YourCountry  kernel 2.6.27-9-generic 
 With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
 YourCountry will enable Country specific guidance. Linux experts in YourCountry 
 can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
 So in a day, also check the Archived responses at http://www.linmodems.org 
--------------------------  System information ----------------------------
CPU=x86_64,  
Linux version 2.6.27-9-generic (buildd@yellow) (gcc version 4.3.2 (Ubuntu 4.3.2-1ubuntu11) ) #1 SMP Thu Nov 20 22:15:32 UTC 2008
 scanModem update of:  2008_11_06


Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems.  Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html 
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent.

 There are no blacklisted modem drivers in /etc/modprobe*  files 
Attached USB devices are:
 ID 0bda:0158 Realtek Semiconductor Corp. Mass Stroage Device
 ID 1d6b:0002 Linux Foundation 2.0 root hub
 ID 0a5c:2101 Broadcom Corp. A-Link BlueUsbA2 Bluetooth
 ID 1d6b:0001 Linux Foundation 1.1 root hub
 ID 15ca:00c3 Textech International Ltd. Mini Optical Mouse
 ID 1d6b:0001 Linux Foundation 1.1 root hub
 ID 1d6b:0001 Linux Foundation 1.1 root hub
 ID 04f2:b052 Chicony Electronics Co., Ltd 
 ID 1d6b:0002 Linux Foundation 2.0 root hub
 ID 147e:2016  
 ID 1d6b:0001 Linux Foundation 1.1 root hub

USB modems not recognized

For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
 PCI slot	PCI ID		SubsystemID	Name
 ----------	---------	---------	--------------
 00:1b.0	8086:284b	10ec:0268	Audio device: Intel Corporation 82801H 

 Modem interrupt assignment and sharing: 
 22:      27158      26332   IO-APIC-fasteoi   HDA Intel
 --- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[    0.832988] PCI: 0000:00:1b.0 reg 10 64bit mmio: [56400000, 56403fff]
[    0.832988] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[    0.832988] pci 0000:00:1b.0: PME# disabled
[   16.040476] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[   16.040512] HDA Intel 0000:00:1b.0: setting latency timer to 64

 The PCI slot 00:1b.0 of the modem card may be disabled early in 
 a bootup process,  but then enabled later. If modem drivers load 
 but the  modem is not responsive, read DOCs/Bootup.txt about possible fixes.
 Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
 if help is needed.
 


===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== 
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.

The ALSA verion is 1.0.17
The modem cards detected by "aplay -l"  are: 
card 0: Intel [HDA Intel], device 6: Si3054 Modem [Si3054 Modem]

The /proc/asound/pcm file reports:
-----------------------
00-06: Si3054 Modem : Si3054 Modem : playback 1 : capture 1
00-04: ALC268 Analog : ALC268 Analog : capture 1
00-00: ALC268 Analog : ALC268 Analog : playback 1 : capture 1

about /proc/asound/cards:
------------------------
 0 [Intel          ]: HDA-Intel - HDA Intel
                      HDA Intel at 0x56400000 irq 22

 PCI slot 00:1b.0 has a High Definition Audio Card
 The drivers are in the kernel modules tree at:
 /lib/modules/2.6.27-7-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/2.6.27-9-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/2.6.22-14-generic/ubuntu/media/snd-hda-intel/snd-hda-intel.ko
/lib/modules/2.6.24-21-generic/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko
 The modem codec file for the HDA card is: /proc/asound/card0/codec#1
--------------------------------------------------------
Codec: Motorola Si3054
Address: 1
Vendor Id: 0x10573055
Subsystem Id: 0x10573055
Revision Id: 0x100700
Modem Function Group: 0x1

 The audio card hosts a softmodem chip:  0x10573055

The softmodem chip 0x10573055 is in principle supported by the COMM support of slmodemd 
and the joint snd-hda-intel audio+modem driver, begun with ALSA version 1.0.13.  
For HDA cards with ALC883 chips, an upgrade to ALSA verions 1.0.15 way be necessary. Instructions for Upgrading snd-hda-intel and its dependent driver set are at:
http://linmodems.technion.ac.il/bigarch/archive-eighth/msg00838.html

If not a Conexant modem, the driver snd-hda-intel with its dependent drivers:
snd_hda_intel         489264  2 
snd_pcm                99208  2 snd_hda_intel,snd_pcm_oss
snd                    79432  13 snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
snd_page_alloc         17680  2 snd_hda_intel,snd_pcm
----------
provide audio + modem support with the modem chip residing on the subsystem.
Any particular card can host any one of several soft modem chips. 

=== Finished firmware and bootup diagnostics, next deducing cogent software. ===

Predictive  diagnostics for card in bus 00:1b.0:
	Modem chipset  detected on
NAME="Audio device: Intel Corporation 82801H "
CLASS=0403
PCIDEV=8086:284b
SUBSYS=10ec:0268
IRQ=22
HDA=8086:284b
SOFT=8086:284b.HDA
CHIP=0x10573055
IDENT=slmodemd
SLMODEMD_DEVICE=hw:0,6
Driver=snd-hda-intel

 For candidate modem in:  00:1b.0
   0403 Audio device: Intel Corporation 82801H 
      Primary device ID:  8086:284b
    Subsystem PCI_id  10ec:0268 
    Softmodem codec or chipset from diagnostics: 0x10573055
                               from    Archives: 
                        The HDA card softmodem chip is 0x10573055
      

Support type needed or chipset:	slmodemd supporting the snd-hda-intel audio+modem driver

 An ALSA (Advanced Linux Sound Architecture) modem driver:  snd-hda-intel
 provides Low Level support enabling contact with the modem hardware.
 For all BUT Conexant chip soft modems (using hsfmodem software)
 complementary High Level support is through a Smartlink utility:  slmodemd

 Download from http://linmodems.technion.ac.il/packages/smartlink/ 
 the package SLMODEMD.gcc4.3.tar.gz having a compiled slmodemd. Unpack under Linux with:
 	$ tar zxf SLMODEMD.gcc4.3.tar.gz
 and read instructions therein. But briefly, the modem is setup with command:
 	sudo slmodemd -c YOUR_COUNTRY --alsa hw:0,6
 reporting dynamic creation of ports:
	/dev/ttySL0 --> /dev/pts/N   , with N some number
 Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance.

----------------end Softmodem section --------------

Writing DOCs/Intel.txt
Writing DOCs/Smartlink.txt
============ end Smartlink section =====================

 Completed candidate modem analyses.

 The base of the UDEV device file system is: /dev/.udev

 Versions adequately match for the compiler installed: 4.3.2
             and the compiler used in kernel assembly: 4.3.2


 
 Minimal compiling resources appear complete:
   make utility - /usr/bin/make
   Compiler version 4.3
   linuc_headers base folder /lib/modules/2.6.27-9-generic/build

 However some compilations and executable functions may need additional files,
 in the FileNames.h (so called kernel "h"eaders) collection installed in  /usr/include/ .
 For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. 
 Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
 In not included on your install CD, search for them at http://packages.ubuntu.com
 or comparable Repository for other Linux distros.
 When compiling ALSA drivers, the utility "patch" will also be needed.




If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev

If an alternate ethernet connection is available,
$  apt-get update
$  apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:

Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb


Checking pppd properties:
	-rwsr-xr-- 1 root dip 321280 2008-11-21 01:45 /usr/sbin/pppd

In case of an "error 17" "serial loopback" problem, see:
    http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html

To enable dialout without Root permission do:
	$ su - root  (not for Ubuntu)
        sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
	sudo chmod a+x /usr/sbin/pppd

Checking settings of:	/etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx

In case of a message like:
   Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html

Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 eth1 vnet0 wmaster0
Which can interfere with Browser naviagation.

 Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================

 Checking for modem support lines:
 --------------------------------------
     /device/modem symbolic link:   
slmodemd created symbolic link /dev/ttySL0:  
     Within /etc/udev/ files:

     Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem
     Within any ancient /etc/devfs files:

     Within ancient kernel 2.4.n /etc/module.conf files:

--------- end modem support lines --------



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