Good afternoon! I am trying to install Linux support for a recently purchased Samsung X460 laptop, and have had no success in having the Winmodem working. Vista reports the modem as: "Agere Systems HDA Modem" and I also enclose the ModemData.txt file generated by the scanModem utility (sorry for having forgotten to do so in my previous communication). Yours sincerely, Manuel Only plain text email is forwarded by the DISCUSS@xxxxxxxxxxxxx List Server. Do use the following as the email Subject Line: SomeName, YourCountry Ubuntu 8.10 kernel 2.6.27-9-generic This will alert cogent experts, and distinguish cases in the Archives. YourCountry will enable Country Code guidance. Occassionally responses are blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org . Local Linux experts can be found through: http://www.linux.org/groups/index.htm l -------------------------- System information ---------------------------- Ubuntu 8.10 Linux version 2.6.27-9-generic (buildd@rothera) (gcc version 4.3.2 (Ubuntu 4.3.2 -1ubuntu11) ) #1 SMP Thu Nov 20 21:57:00 UTC 2008 scanModem update of: 2006_October_3 The modem symbolic link is /dev/modem -> ttySL0 USB modem not detected by lsusb Modem or host audio card candidates have firmware information: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:293e 144d:c048 Audio device: Intel Corporation 82801I Modem interrupt assignment and sharing: 22: 26660 26615 IO-APIC-fasteoi HDA Intel --- Bootup diagnositcs for 00:1b.0 ---- [ 0.524293] pci 0000:00:1a.7: PME# disabled [ 0.524339] PCI: 0000:00:1b.0 reg 10 64bit mmio: [fc200000, fc203fff] [ 0.524392] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.524397] pci 0000:00:1b.0: PME# disabled [ 0.524466] pci 0000:00:1c.0: PME# supported from D0 D3hot D3cold [ 0.524472] pci 0000:00:1c.0: PME# disabled -- (manuel02)/home/manuel/tcs/images/Modem$> cat ModemData.txt Only plain text email is forwarded by the DISCUSS@xxxxxxxxxxxxx List Server. Do use the following as the email Subject Line: SomeName, YourCountry Ubuntu 8.10 kernel 2.6.27-9-generic This will alert cogent experts, and distinguish cases in the Archives. YourCountry will enable Country Code guidance. Occassionally responses are blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org . Local Linux experts can be found through: http://www.linux.org/groups/index.html -------------------------- System information ---------------------------- Ubuntu 8.10 Linux version 2.6.27-9-generic (buildd@rothera) (gcc version 4.3.2 (Ubuntu 4.3.2-1ubuntu11) ) #1 SMP Thu Nov 20 21:57:00 UTC 2008 scanModem update of: 2006_October_3 The modem symbolic link is /dev/modem -> ttySL0 USB modem not detected by lsusb Modem or host audio card candidates have firmware information: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:293e 144d:c048 Audio device: Intel Corporation 82801I Modem interrupt assignment and sharing: 22: 26660 26615 IO-APIC-fasteoi HDA Intel --- Bootup diagnositcs for 00:1b.0 ---- [ 0.524293] pci 0000:00:1a.7: PME# disabled [ 0.524339] PCI: 0000:00:1b.0 reg 10 64bit mmio: [fc200000, fc203fff] [ 0.524392] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.524397] pci 0000:00:1b.0: PME# disabled [ 0.524466] pci 0000:00:1c.0: PME# supported from D0 D3hot D3cold [ 0.524472] pci 0000:00:1c.0: PME# disabled -- [ 14.203195] Linux video capture interface: v2.00 [ 14.213846] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 14.213872] HDA Intel 0000:00:1b.0: setting latency timer to 64 [ 14.231668] Bluetooth: Generic Bluetooth USB driver ver 0.3 [ 14.233276] usbcore: registered new interface driver btusb -- [ 6321.596193] uhci_hcd 0000:00:1d.0: PCI INT A disabled [ 6321.644052] HDA Intel 0000:00:1b.0: PCI INT A disabled [ 6321.660099] ehci_hcd 0000:00:1a.7: PCI INT C disabled [ 6321.676083] uhci_hcd 0000:00:1a.2: PCI INT C disabled -- [ 6322.456043] ehci_hcd 0000:00:1a.7: setting latency timer to 64 [ 6322.472052] HDA Intel 0000:00:1b.0: restoring config space at offset 0xf (was 0x100, writing 0x105) [ 6322.472075] HDA Intel 0000:00:1b.0: restoring config space at offset 0x3 (was 0x0, writing 0x10) [ 6322.472083] HDA Intel 0000:00:1b.0: restoring config space at offset 0x1 (was 0x100000, writing 0x100002) [ 6322.472104] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 6322.472111] HDA Intel 0000:00:1b.0: setting latency timer to 64 [ 6322.472149] pcieport-driver 0000:00:1c.0: restoring config space at offset 0xf (was 0x40100, writing 0x4010a) [ 6322.472161] pcieport-driver 0000:00:1c.0: restoring config space at offset 0x9 (was 0x10001, writing 0xf1f1f001) The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. and a NEW HDA softmodem controller. For candidate modem in PCI bus: 00:1b.0 Class 0403: 8086:293e Audio device: Intel Corporation 82801I Primary PCI_id NEW_softmodem_8086:293e Support type needed or chipset: scanModem could not identify the Support Type needed from diagnosics or archives. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Writing Intel.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.3.2 and the compiler used in kernel assembly: 4.3.2 Kernel-header resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: linux-headers-2.6.27-9-generic Compressed files at: /usr/src/sl-modem.tar.bz2 Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx Read Modem/YourSystem.txt concerning other COMM channels: eth0 wlan0 wmaster0 Which can interfere with Browser naviagation. Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== # start/stop the daemon when the USB modem is connected KERNEL=="slusb[0-9]*", GROUP="dialout", RUN+="/etc/init.d/sl-modem-daemon" Checking for modem support lines: -------------------------------------- /device/modem symbolic link: lrwxrwxrwx 1 root root 6 Dec 20 08:53 /dev/modem -> ttySL0 slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: /etc/udev/rules.d/030_sl-modem-daemon.rules:# start/stop the daemon when the USB modem is connected /etc/udev/rules.d/030_sl-modem-daemon.rules:KERNEL=="slusb[0-9]*", GROUP="dialout", RUN+="/etc/init.d/sl-modem-daemon" /etc/udev/sl-modem-daemon.rules:# start/stop the daemon when the USB modem is connected /etc/udev/sl-modem-daemon.rules:KERNEL=="slusb[0-9]*", GROUP="dialout", RUN+="/etc/init.d/sl-modem-daemon" Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklistunwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem /etc/modprobe.d/sl-modem-daemon.modutils:install slamr modprobe --ignore-install ungrab-winmodem ; modprobe --ignore-install slamr; test -e /dev/slamr0 || (/bin/mknod -m 660 /dev/slamr0 c 242 0 2>/dev/null && chgrp dialout /dev/slamr0) Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------