Hi Martin Many thanks for your really quick reply. This is the contents of my ModemData.txt file (below) Since then I have tried stopping slmodemd and running it as hinted with what looks like a correct ALSA argument: # slmodemd -c UK --alsa modem:1 Now when kinternet tries dialling, I can actually hear something on the laptop's speaker, lots of distorted noise crackling away -- but no actual dialling. Vicky --- Contents of my ModemData.txt --- Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.25.18-0.2-default With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.25.18-0.2-default (geeko@buildhost) (gcc version 4.3.1 20080507 (prerelease) [gcc-4_3-branch revision 135036] (SUSE Linux) ) #1 SMP 2008-10-21 16:30:26 +0200 scanModem update of: 2008_11_06 The slmodemd set symbolic link is /dev/ttySL0 -> /dev/pts/3 There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1d6b:0002 Linux Foundation 2.0 root hub USB modems not recognized For candidate card in slot 00:1f.6, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1f.6 8086:24c6 1014:0524 Modem: Intel Corporation 82801DB/DBL/DBM Modem interrupt assignment and sharing: 11: 87010 XT-PIC-XT uhci_hcd:usb1, ehci_hcd:usb2, uhci_hcd:usb3, uhci_hcd:usb4, Intel 82801DB-ICH4, eth1, Intel 82801DB-ICH4 Modem, yenta, yenta, radeon@pci:0000:01:00.0, eth0 --- Bootup diagnostics for card in PCI slot 00:1f.6 ---- ACPI: PCI Interrupt 0000:00:1f.6[B] -> Link [LNKB] -> GSI 11 (level, low) -> IRQ 11 ACPI: PCI interrupt for device 0000:00:1f.6 disabled ACPI: PCI Interrupt 0000:00:1f.6[B] -> Link [LNKB] -> GSI 11 (level, low) -> IRQ 11 PCI: Setting latency timer of device 0000:00:1f.6 to 64 The PCI slot 00:1f.6 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.16 The modem cards detected by "aplay -l" are: card 1: Modem [Intel 82801DB-ICH4 Modem], device 0: Intel ICH - Modem [Intel 82801DB-ICH4 Modem - Modem] The /proc/asound/pcm file reports: ----------------------- 00-04: Intel ICH - IEC958 : Intel 82801DB-ICH4 - IEC958 : playback 1 00-03: Intel ICH - ADC2 : Intel 82801DB-ICH4 - ADC2 : capture 1 00-02: Intel ICH - MIC2 ADC : Intel 82801DB-ICH4 - MIC2 ADC : capture 1 00-01: Intel ICH - MIC ADC : Intel 82801DB-ICH4 - MIC ADC : capture 1 00-00: Intel ICH : Intel 82801DB-ICH4 : playback 1 : capture 1 01-00: Intel ICH - Modem : Intel 82801DB-ICH4 Modem - Modem : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [I82801DBICH4 ]: ICH4 - Intel 82801DB-ICH4 Intel 82801DB-ICH4 with AD1981B at irq 11 1 [Modem ]: ICH-MODEM - Intel 82801DB-ICH4 Modem Intel 82801DB-ICH4 Modem at irq 11 Modem firmware information is in /proc/asound/card1/codec97#0/mc97#1-1 ----------------------------------------------- Extended modem ID: codec=1 LIN1 Lines in: /proc/asound/card1/codec97#0/mc97#1-1+regs ------------------------------- 0:7c = 5349 and 0:7e = 4c27 are translated from hexadecimal code into the modem chip identifier: SIL27 The driver snd-intel8x0m with its dependent drivers: snd_intel8x0m 22156 5 snd_ac97_codec 108580 2 snd_intel8x0m,snd_intel8x0 snd_pcm 87812 6 snd_pcm_oss,snd_intel8x0m,snd_intel8x0,snd_ac97_codec snd 67256 23 snd_pcm_oss,snd_mixer_oss,snd_seq,snd_seq_device,snd_intel8x0m,snd_intel8x0,snd_ac97_codec,snd_pcm,snd_timer snd_page_alloc 14984 3 snd_intel8x0m,snd_intel8x0,snd_pcm ---------- provide modem + audio support. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1f.6: Modem chipset detected on NAME="Modem: Intel Corporation 82801DB/DBL/DBM " CLASS=0703 PCIDEV=8086:24c6 SUBSYS=1014:0524 IRQ=11 SOFT=8086:24c6.MC97 CodecArchived=SIL27 CodecDiagnosed=SIL27 CodecClass=SIL IDENT=slmodemd SLMODEMD_DEVICE=modem:1 Driver=snd-intel8x0m For candidate modem in: 00:1f.6 0703 Modem: Intel Corporation 82801DB/DBL/DBM Primary device ID: 8086:24c6 Subsystem PCI_id 1014:0524 Softmodem codec or chipset from diagnostics: SIL27, an LSI/AgereSystems type from Archives: SIL27 Support type needed or chipset: slmodemd An ALSA (Advanced Linux Sound Architecture) modem driver: snd-intel8x0m provides Low Level support enabling contact with the modem hardware. For all BUT Conexant chip soft modems (using hsfmodem software) complementary High Level support is through a Smartlink utility: slmodemd Download from http://linmodems.technion.ac.il/packages/smartlink/ the package SLMODEMD.gcc4.3.tar.gz having a compiled slmodemd. Unpack under Linux with: $ tar zxf SLMODEMD.gcc4.3.tar.gz and read instructions therein. But briefly, the modem is setup with command: slmodemd -c YOUR_COUNTRY --alsa modem:1 reporting dynamic creation of ports: /dev/ttySL0 --> /dev/pts/N , with N some number Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. ----------------end Softmodem section -------------- Writing DOCs/Intel.txt Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.3.1 and the compiler used in kernel assembly: 4.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.3 linuc_headers base folder /lib/modules/2.6.25.18-0.2-default/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwxr-xr-x 1 root dialout 304644 2008-06-06 22:21 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options noipdefault noauth crtscts lock modem asyncmap 0 nodetach lcp-echo-interval 30 lcp-echo-failure 4 lcp-max-configure 60 lcp-restart 2 idle 600 noipx file /etc/ppp/filters In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 eth1 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: lrwxrwxrwx 1 root root 10 2008-12-17 09:11 /dev/ttySL0 -> /dev/pts/3 Within /etc/udev/ files: /etc/udev/rules.d/50-udev-default.rules:KERNEL=="mwave", NAME="modems/mwave", GROUP="uucp" /etc/udev/rules.d/77-network.rules:SUBSYSTEM=="net", ENV{INTERFACE}=="ppp*|ippp*|isdn*|plip*|lo*|irda*|dummy*|ipsec*|tun*|tap*|bond*|vlan*|modem*|dsl*", GOTO="skip_ifup" Within /etc/modprobe.conf files: /etc/modprobe.conf:# Linux ACP modem (Mwave) Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------