Windows said that th modem is Motorola SM56, and my computer has installed Ubuntu 7.10 Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.22-14-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.22-14-generic (buildd@palmer) (gcc version 4.1.3 20070929 (prerelease) (Ubuntu 4.1.2-16ubuntu2)) #1 SMP Sun Oct 14 23:05:12 GMT 2007 scanModem update of: 2008_11_06 There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 058f:6387 Alcor Micro Corp. USB modems not recognized For candidate card in slot 02:0b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 02:0b.0 1543:3052 1543:3000 Modem: SILICON Laboratories Intel 537 [Winmodem] Modem interrupt assignment and sharing: 16: 17522 IO-APIC-fasteoi ehci_hcd:usb4 --- Bootup diagnostics for card in PCI slot 02:0b.0 ---- [ 48.917967] ACPI: PCI Interrupt 0000:02:0b.0[A] -> GSI 23 (level, low) -> IRQ 16 [ 48.918853] 0000:02:0b.0: ttyS1 at I/O 0x2408 (irq = 16) is a 16450 [ 48.919479] 0000:02:0b.0: ttyS2 at I/O 0x2410 (irq = 16) is a 8250 [ 48.920118] 0000:02:0b.0: ttyS3 at I/O 0x2418 (irq = 16) is a 16450 [ 48.920596] Couldn't register serial port 0000:02:0b.0: -28 === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 02:0b.0: Modem chipset detected on NAME="Modem: SILICON Laboratories Intel 537 [Winmodem] " CLASS=0703 PCIDEV=1543:3052 SUBSYS=1543:3000 IRQ=16 IDENT=INTEL537_on_1543:3052 For candidate modem in: 02:0b.0 0703 Modem: SILICON Laboratories Intel 537 [Winmodem] Primary device ID: 1543:3052 Support type needed or chipset: INTEL537_on_1543:3052 ----------------end Softmodem section -------------- Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.1.3 and the compiler used in kernel assembly: 4.1.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.1 linuc_headers base folder /lib/modules/2.6.22-14-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 269256 2007-10-04 13:57 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------