From: Ramon F. McDougall <rfm@xxxxxxxxxxxxxxxxxx>
Subject: Re: Zoom/FaxModem 2920
To: Discuss@xxxxxxxxxxxxx
Date: Friday, November 21, 2008, 12:54 PM
Greetings to All,
I have a Zoom/FaxModem 2920 which is supposed to be
supported by Linux but is not working. I believe the problem
could be that I am running the latest kernel from Fedora
Core 9. In the mean time I’ve used an USB USRobotics which
the system can see but is appears to be wedged and
preventing faxgetty from coming up. This Zoom2920 is on the
list of supported hardware that HylaFAX can use.
Is there any way that someone can help me so that my system
can recognize the Zoom 2920? BTW, I’m not a programmer or
a Linux expert.
Thanks in Advance.
Ramon
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Ramon F. McDougall, USA kernel
2.6.27.5-37.fc9.i686
With this Subject Line cogent experts will be alerted, and
useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux
experts in YourCountry
can be found through:
http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be
essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked
by an Internet Provider mail filters.
So in a day, also check the Archived responses at
http://www.linmodems.org
-------------------------- System information
----------------------------
CPU=i686,
Linux version 2.6.27.5-37.fc9.i686 (mockbuild@) (gcc
version 4.3.0 20080428 (Red Hat 4.3.0-8) (GCC) ) #1 SMP Wed
Nov 12 18:56:28 EST 2008
scanModem update of: 2008_11_06
There are no blacklisted modem drivers in /etc/modprobe*
files
Attached USB devices are:
ID 413c:2003 Dell Computer Corp. Keyboard
ID 413c:3200 Dell Computer Corp. Mouse
ID 1d6b:0001 Linux Foundation 1.1 root hub
ID 0baf:0303 U.S. Robotics
ID 1d6b:0001 Linux Foundation 1.1 root hub
USB modems not recognized
For candidate card in slot 00:08.0, firmware information
and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:08.0 11c1:0480 11c1:0480 Modem: Agere Systems Venus
Modem
Modem interrupt assignment and sharing:
17: 1 IO-APIC-fasteoi
--- Bootup diagnostics for card in PCI slot 00:08.0 ----
PCI: 0000:00:08.0 reg 10 32bit mmio: [ed104000, ed1040ff]
PCI: 0000:00:08.0 reg 14 io port: [e400, e4ff]
PCI: 0000:00:08.0 reg 18 io port: [e800, e8ff]
PCI: 0000:00:08.0 reg 1c io port: [ec00, ec07]
pci 0000:00:08.0: supports D2
pci 0000:00:08.0: PME# supported from D2 D3hot D3cold
pci 0000:00:08.0: PME# disabled
serial 0000:00:08.0: PCI INT A -> GSI 17 (level, low)
-> IRQ 17
0000:00:08.0: ttyS1 at I/O 0xe400 (irq = 17) is a 16550A
The PCI slot 00:08.0 of the modem card may be disabled
early in
a bootup process, but then enabled later. If modem
drivers load
but the modem is not responsive, read DOCs/Bootup.txt
about possible fixes.
Send dmesg.txt along with ModemData.txt to
discuss@xxxxxxxxxxxxx
if help is needed.
=== Finished firmware and bootup diagnostics, next deducing
cogent software. ===
Predictive diagnostics for card in bus 00:08.0:
Modem chipset detected on
NAME="Modem: Agere Systems Venus Modem "
CLASS=0703
PCIDEV=11c1:0480
SUBSYS=11c1:0480
IRQ=17
IDENT=Agere.Venus_serial_drivers
For candidate modem in: 00:08.0
0703 Modem: Agere Systems Venus Modem
Primary device ID: 11c1:0480
Support type needed or chipset: Agere.Venus_serial_drivers
----------------end Softmodem section --------------
Vendor 11c1 is Lucent Technologies with modem technology
now under LSI Inc.
Their Linux code developer/maintainer is Soumyendu Sarkar.
Support for a chipset and its
continued maintenance is only initiated at the request of
a major chipset buyer,
or comparable sponsor. Several different modem chipset
types are produced:
with varying support under Linux.
Device ID Support Name Comment
--------- ------------- -----------
-----------------------------
0480 serial_drivers Venus controller
chipset 1673JV7
0440-045d martian Mars/Apollo DSP (digital
signal processing) chipsets
0462 none 56K.V90/ADSL Wildwire
048d none SV2P soft modem
048(c or f) AGRSM SV2P soft modem
0600 none soft modem, very few in the
field.
0620 AGRSM Pinball soft modem, in some HP
desktop PCs
011c11040 AGRSM hosted on High Definition Audio
cards
062(1-3) none SV92PP,Pinball soft modem, in
some HP desktop PCs
martian - At
http://linmodems.technion.ac.il/packages/ltmodem/kernel-2.6/martian/
AGRSM - At
http://linmodems.technion.ac.il/packages/ltmodem/11c11040/
Compiling resources for a driver module pair: agrmodem.ko
+ agrserial.ko
Use the agrsm-HDA-20080721-ALSA15.tar.bz2 or
agrsm-HDA-20080721.tar.bz2
Read the agrsm_howto.txt. For 11c11040 chips, also the
HOWTO-Agere-11c11040-HDA.html
-------------- end Agere Systems section
-------------------
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed:
4.3.0
and the compiler used in kernel assembly:
4.3.0
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.3
linuc_headers base folder
/lib/modules/2.6.27.5-37.fc9.i686/build
However some compilations and executable functions may
need additional files,
in the FileNames.h (so called kernel "h"eaders)
collection installed in /usr/include/ .
For martian_modem, additional required packages are
needed. The also required headers of package libc6 are
commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and
libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at
http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch"
will also be needed.
If a driver compilation fails, with message including some
lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to
/usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following
command to display the needed package list:
Otherwise packages have to be found through
http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-r-xr-xr-x 1 root root 318024 2008-05-13 05:13
/usr/sbin/pppd
In case of an "error 17" "serial
loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
lock
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets:
Permission denied
see
http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
Read Modem/DOCs/YourSystem.txt concerning other COMM
channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts
should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
/etc/udev/rules.d/50-udev-default.rules:KERNEL=="mwave", NAME="modems/mwave",
GROUP="uucp"
Within /etc/modprobe.conf files:
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------