Dear Experts, I would appreciate help in figuring out which driver, if any, may help getting my modem to work. The computer is a new HP Pavillion dv5 laptop. Thank you. Gustav Degreef -------------------------- System information ---------------------------- CPU=x86_64, Welcome to openSUSE 11.0 (X86-64) - Kernel Linux version 2.6.25.11-0.1-default (geeko@buildhost) (gcc version 4.3.1 20080507 (prerelease) [gcc-4_3-branch revision 135036] (SUSE Linux) ) #1 SMP 2008-07-13 20:48:28 +0200 scanModem update of: 2008_08_26 Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 138a:0001 ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1d6b:0001 Linux Foundation 1.1 root hub ID 03f0:171d Hewlett-Packard Wireless (Bluetooth + WLAN) Interface [Integrated Module] ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1d6b:0001 Linux Foundation 1.1 root hub ID 5986:0137 Acer, Inc ID 1058:0704 Western Digital Technologies, Inc. ID 1d6b:0002 Linux Foundation 2.0 root hub ID 054c:0243 Sony Corp. MicroVault Flash Drive ID 1d6b:0002 Linux Foundation 2.0 root hub USB modems not recognized For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:293e 103c:3603 Audio device: Intel Corporation 82801I Modem interrupt assignment and sharing: 22: 534 607 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 22 (level, low) -> IRQ 22 PCI: Setting latency timer of device 0000:00:1b.0 to 64 ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.16 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-01: STAC92xx Digital : STAC92xx Digital : playback 1 00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 2 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xdf300000 irq 22 PCI slot 00:1b.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.25.11-0.1-default/kernel/sound/pci/hda/snd-hda-intel.ko New HDA card type: The modem codec file for the HDA card is: /proc/asound/card0/codec#1 -------------------------------------------------------- Codec: LSI ID 1040 Address: 1 Vendor Id: 0x11c11040 Subsystem Id: 0x103c137e Revision Id: 0x100200 Modem Function Group: 0x1 The audio card hosts a softmodem chip: 0x11c11040 If not a Conexant modem, the driver agrmodem+agrserial+patched_snd-hda-intel with its dependent drivers: ---------- provide audio + modem support with the modem chip residing on the subsystem. Any particular card can host any one of several soft modem chips. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1b.0: Modem chipset detected on NAME="Audio device: Intel Corporation 82801I " CLASS=0403 PCIDEV=8086:293e SUBSYS=103c:3603 IRQ=22 CHIP=0x11c11040 IDENT=11c11040 Driver=agrmodem+agrserial+patched_snd-hda-intel For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801I Primary device ID: 8086:293e Support type needed or chipset: 11c11040 ----------------end Softmodem section -------------- Writing DOCs/Intel.txt Vendor 11c1 is Lucent Technologies with modem technology now under LSI Inc. Their Linux code developer/maintainer is Soumyendu Sarkar. Support for a chipset and its continued maintenance is only initiated at the request of a major chipset buyer, or comparable sponsor. Several different modem chipset types are produced: with varying support under Linux. Device ID Support Name Comment --------- ------------- ----------- ----------------------------- 0480 serial_drivers Venus controller chipset 1673JV7 0440-045d martian Mars/Apollo DSP (digital signal processing) chipsets 0462 none 56K.V90/ADSL Wildwire 048d none SV2P soft modem 048(c or f) AGRSM SV2P soft modem 0600 none soft modem, very few in the field. 0620 AGRSM Pinball soft modem, in some HP desktop PCs 011c11040 AGRSM hosted on High Definition Audio cards 062(1-3) none SV92PP,Pinball soft modem, in some HP desktop PCs martian - At http://linmodems.technion.ac.il/packages/ltmodem/kernel-2.6/martian/ AGRSM - At http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ Compiling resources for a driver module pair: agrmodem.ko + agrserial.ko Use the agrsm-HDA-20080721-ALSA15.tar.bz2 or agrsm-HDA-20080721.tar.bz2 Read the agrsm_howto.txt. For 11c11040 chips, also the HOWTO-Agere-11c11040-HDA.html -------------- end Agere Systems section ------------------- Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev The kernel was compiled with gcc version 4.3.1 and a compiler is not installed linux-headers-2.6.25.11-0.1-default resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: gcc-4.3 make kernel-source-2.6.25.11-0.1-default If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwxr-xr-x 1 root dialout 361016 2008-06-06 18:28 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options noipdefault noauth crtscts lock modem asyncmap 0 nodetach lcp-echo-interval 30 lcp-echo-failure 4 lcp-max-configure 60 lcp-restart 2 idle 600 noipx file /etc/ppp/filters In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: /etc/udev/rules.d/50-udev-default.rules:KERNEL=="mwave", NAME="modems/mwave", GROUP="uucp" /etc/udev/rules.d/77-network.rules:SUBSYSTEM=="net", ENV{INTERFACE}=="ppp*|ippp*|isdn*|plip*|lo*|irda*|dummy*|ipsec*|tun*|tap*|bond*|vlan*|modem*|dsl*", GOTO="skip_ifup" Within /etc/modprobe.conf files: Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------