Re: cannot send fax: received RTN - page not OK, check channel

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Federico,

THe low level ALSA drivers such as snd-intel8x0m are likely
"innocent".  They are just pipelines for the higher level capabilties
of slmodemd.  Unfortunately the fax supporting code is in a Smartlink
encrypted and precompiled component, further compiled into slmodemd.
So there is nothing we can further do.

MarvS

On Wed, Jul 2, 2008 at 3:28 PM, F. G. <giacof@xxxxxxxxxx> wrote:
> Marvin,
>
> thank you for replying.
> I also tried to get in contact with efax support, but unfortunatly I have gotten no reply, so far.
> So, do you think the trouble may reside in that low level driver? I have been using the driver snd_intel8x0m because it was mentioned in my ModemData.txt file.
> Regards,
>
> Federico
>
> Il Tuesday 01 July 2008 23:21:40 Marvin Stodolsky ha scritto:
>> Download from http://linmodems.technion.ac.il/packages/smartlink/
>> the slmodem-2.9.11-20080629.tar.gz,  which has a fax/ subfolder with
>> some guidance which may be useful.  The slamr driver mentioned therein
>> is one of the alternate drivers working under slmodemd control.
>>
>> Aside from that we lack fax expertise on this list,
>> and you should consult with the efax list
>>
>> On Tue, Jul 1, 2008 at 4:47 PM,  <gennarino63@xxxxxxxx> wrote:
>> > Same problem here. Both slmodemd and snd_intel8x0m versions are right the same you mentioned.
>> > Please, anyone give us some feedback.
>> > Thank you in advance,
>> >
>> > Genny
>> >
>> > Il Saturday 28 June 2008 18:33:46 F. G. ha scritto:
>> >> Hello,
>> >>
>> >> I am using SmartLink Soft Modem: version 2.9.11 Feb 25 2008 18:25:57, with the snd_intel8x0m driver (see attached ModemData file), on Kubuntu 8.04.
>> >> Whenever I try to send a multi-page fax, using efax v 0.9a, the first page seems to be correctly sent:
>> >>
>> >> [...]
>> >> efax: 31:53 sent 20+2292 lines, 51553+0 bytes, 29 s  14221 bps
>> >> efax: 31:53 command  "+FTH=3"
>> >> efax: 31:53 waiting 3,1 s
>> >> efax: 31:53 .695 [CONNECT<CR><LF>]
>> >> efax: 31:53 response "CONNECT"
>> >> efax: 31:53 sent 3 bytes: ff c8 f2
>> >> efax: 31:53 sent MPS - not done
>> >> efax: 31:53 waiting 13,6 s
>> >> efax: 31:55 .015 [OK<CR><LF>]
>> >> efax: 31:55 response "OK"
>> >> efax: 31:55 command  "+FRH=3"
>> >> efax: 31:55 waiting 3,0 s
>> >> efax: 31:55 .375 [CONNECT<CR><LF>]
>> >> efax: 31:55 response "CONNECT"
>> >> efax: 31:56 waiting 2,0 s
>> >> efax: 31:56 .375 [OK<CR><LF>]
>> >> efax: 31:56 response "OK"
>> >> efax: 31:56 received 5 bytes: ff c8 32 75 ec
>> >> efax: 31:56 received RTN - page not OK, check channel
>> >> efax: 31:56 local   196lpi 14.4kbps 8.5"/215mm  any   1D    -     -  0ms
>> >> efax: 31:56 remote  196lpi 14.4kbps 8.5"/215mm  any   2D ECM-64   -  0ms
>> >> efax: 31:56 session 196lpi 14.4kbps 8.5"/215mm  any   1D    -     -  0ms
>> >> efax: 31:56 command  "+FTH=3"
>> >> efax: 31:56 waiting 3,1 s
>> >> efax: 31:56 .455 [CONNECT<CR><LF>]
>> >> efax: 31:56 response "CONNECT"
>> >> efax: 31:56 sent 23 bytes:
>> >> efax: 31:56  ff c0 c2 cc 6c 0c 9c 0c ac 0c 0c ec 04 4c 0c 04
>> >> efax: 31:56  9c cc d4 04 04 04 04
>> >> efax: 31:56 sent TSI - caller ID
>> >> efax: 31:56 waiting 13,6 s
>> >> efax: 31:58 .295 [CONNECT<CR><LF>]
>> >> efax: 31:58 response "CONNECT"
>> >> efax: 31:58 sent 6 bytes: ff c8 c1 00 46 1e
>> >> efax: 31:58 sent DCS - session format
>> >> efax: 31:58 waiting 13,6 s
>> >> efax: 31:58 .675 [OK<CR><LF>]
>> >> efax: 31:58 response "OK"
>> >> efax: 31:58 command  "+FTM=145"
>> >> efax: 31:58 waiting 3,1 s
>> >> efax: 31:58 .815 [CONNECT<CR><LF>]
>> >> efax: 31:58 response "CONNECT"
>> >> efax: 31:58 waiting 30,0 s
>> >> efax: 32:01 .975 [OK<CR><LF>]
>> >> efax: 32:01 response "OK"
>> >> efax: 32:01 sent TCF - channel check of 2700 bytes
>> >> efax: 32:01 command  "+FRS=1"
>> >> efax: 32:01 waiting 3,0 s
>> >> efax: 32:02 .075 [OK<CR><LF>]
>> >> efax: 32:02 response "OK"
>> >> efax: 32:02 command  "+FRH=3"
>> >> efax: 32:02 waiting 3,0 s
>> >> efax: 32:02 .355 [CONNECT<CR><LF>]
>> >> efax: 32:02 response "CONNECT"
>> >> efax: 32:03 waiting 2,0 s
>> >> efax: 32:03 .335 [OK<CR><LF>]
>> >> efax: 32:03 response "OK"
>> >> efax: 32:03 received 5 bytes: ff c8 21 57 be
>> >> efax: 32:03 received CFR - channel OK
>> >> efax: 32:03 command  "+FTM=146"
>> >> efax: 32:03 waiting 3,1 s
>> >> efax: 32:03 .435 [CONNECT<CR><LF>]
>> >> efax: 32:03 response "CONNECT"
>> >> efax: 32:04 padding to 0 bytes/scan line.
>> >>
>> >> the problem comes by the transmission of the second page:
>> >>
>> >> efax: 32:04 header:[2008/06/28 17:26 +XXXXXXXXXXXXXXXXXXXXX. p. 2/4]
>> >> efax: 32:28 waiting 30,0 s
>> >> efax: 32:33 .076 [OK<CR><LF>]
>> >> efax: 32:33 response "OK"
>> >> efax: 32:33 sent 20+2292 lines, 51553+0 bytes, 29 s  14221 bps
>> >> efax: 32:33 command  "+FTH=3"
>> >> efax: 32:33 waiting 3,1 s
>> >> efax: 32:33 .196 [CONNECT<CR><LF>]
>> >> efax: 32:33 response "CONNECT"
>> >> efax: 32:33 sent 3 bytes: ff c8 f2
>> >> efax: 32:33 sent MPS - not done
>> >> efax: 32:33 waiting 13,6 s
>> >> efax: 32:34 .516 [OK<CR><LF>]
>> >> efax: 32:34 response "OK"
>> >> efax: 32:34 command  "+FRH=3"
>> >> efax: 32:34 waiting 3,0 s
>> >> efax: 32:34 .976 [CONNECT<CR><LF>]
>> >> efax: 32:34 response "CONNECT"
>> >> efax: 32:35 waiting 2,0 s
>> >> efax: 32:35 .956 [OK<CR><LF>]
>> >> efax: 32:35 response "OK"
>> >> efax: 32:35 received 5 bytes: ff c8 32 75 ec
>> >> efax: 32:35 received RTN - page not OK, check channel
>> >> efax: 32:35 local   196lpi 14.4kbps 8.5"/215mm  any   1D    -     -  0ms
>> >> efax: 32:35 remote  196lpi 14.4kbps 8.5"/215mm  any   2D ECM-64   -  0ms
>> >> efax: 32:35 session 196lpi 14.4kbps 8.5"/215mm  any   1D    -     -  0ms
>> >> efax: 32:35 command  "+FTH=3"
>> >> efax: 32:35 waiting 3,1 s
>> >> efax: 32:36 .036 [CONNECT<CR><LF>]
>> >> efax: 32:36 response "CONNECT"
>> >> efax: 32:36 sent 23 bytes:
>> >> efax: 32:36  ff c0 c2 cc 6c 0c 9c 0c ac 0c 0c ec 04 4c 0c 04
>> >> efax: 32:36  9c cc d4 04 04 04 04
>> >> efax: 32:36 sent TSI - caller ID
>> >> efax: 32:36 waiting 13,6 s
>> >> efax: 32:37 .876 [CONNECT<CR><LF>]
>> >> efax: 32:37 response "CONNECT"
>> >> efax: 32:37 sent 6 bytes: ff c8 c1 00 46 1e
>> >> efax: 32:37 sent DCS - session format
>> >> efax: 32:37 waiting 13,6 s
>> >> efax: 32:38 .256 [OK<CR><LF>]
>> >> efax: 32:38 response "OK"
>> >> efax: 32:38 command  "+FTM=145"
>> >> efax: 32:38 waiting 3,1 s
>> >> efax: 32:38 .396 [CONNECT<CR><LF>]
>> >> efax: 32:38 response "CONNECT"
>> >> efax: 32:38 waiting 30,0 s
>> >> efax: 32:41 .556 [OK<CR><LF>]
>> >> efax: 32:41 response "OK"
>> >> efax: 32:41 sent TCF - channel check of 2700 bytes
>> >> efax: 32:41 command  "+FRS=1"
>> >> efax: 32:41 waiting 3,0 s
>> >> efax: 32:41 .656 [OK<CR><LF>]
>> >> efax: 32:41 response "OK"
>> >> efax: 32:41 command  "+FRH=3"
>> >> efax: 32:41 waiting 3,0 s
>> >> efax: 32:41 .936 [CONNECT<CR><LF>]
>> >> efax: 32:41 response "CONNECT"
>> >> efax: 32:42 waiting 2,0 s
>> >> efax: 32:42 .916 [OK<CR><LF>]
>> >> efax: 32:42 response "OK"
>> >> efax: 32:42 received 5 bytes: ff c8 21 57 be
>> >> efax: 32:42 received CFR - channel OK
>> >> efax: 32:42 command  "+FTM=146"
>> >> efax: 32:42 waiting 3,1 s
>> >> efax: 32:43 .016 [CONNECT<CR><LF>]
>> >> efax: 32:43 response "CONNECT"
>> >> efax: 32:44 padding to 0 bytes/scan line.
>> >> efax: 32:44 header:[2008/06/28 17:26 +XXXXXXXXXXXXXXXXXXXXX. p. 2/4]
>> >> efax: 33:07 waiting 30,0 s
>> >> efax: 33:12 .657 [OK<CR><LF>]
>> >> efax: 33:12 response "OK"
>> >> efax: 33:12 sent 20+2292 lines, 51553+0 bytes, 28 s  14729 bps
>> >> efax: 33:12 command  "+FTH=3"
>> >> efax: 33:12 waiting 3,1 s
>> >> efax: 33:12 .777 [CONNECT<CR><LF>]
>> >> efax: 33:12 response "CONNECT"
>> >> efax: 33:12 sent 3 bytes: ff c8 f2
>> >> efax: 33:12 sent MPS - not done
>> >> efax: 33:12 waiting 13,6 s
>> >> efax: 33:14 .097 [OK<CR><LF>]
>> >> efax: 33:14 response "OK"
>> >> efax: 33:14 command  "+FRH=3"
>> >> efax: 33:14 waiting 3,0 s
>> >> efax: 33:14 .557 [CONNECT<CR><LF>]
>> >> efax: 33:14 response "CONNECT"
>> >> efax: 33:15 waiting 2,0 s
>> >> efax: 33:15 .537 [OK<CR><LF>]
>> >> efax: 33:15 response "OK"
>> >> efax: 33:15 received 5 bytes: ff c8 32 75 ec
>> >> efax: 33:15 received RTN - page not OK, check channel
>> >> efax: 33:15 local   196lpi 14.4kbps 8.5"/215mm  any   1D    -     -  0ms
>> >> efax: 33:15 remote  196lpi 14.4kbps 8.5"/215mm  any   2D ECM-64   -  0ms
>> >> efax: 33:15 session 196lpi 14.4kbps 8.5"/215mm  any   1D    -     -  0ms
>> >> efax: 33:15 command  "+FTH=3"
>> >> efax: 33:15 waiting 3,1 s
>> >> efax: 33:15 .617 [CONNECT<CR><LF>]
>> >> efax: 33:15 response "CONNECT"
>> >> efax: 33:15 sent 23 bytes:
>> >> efax: 33:15  ff c0 c2 cc 6c 0c 9c 0c ac 0c 0c ec 04 4c 0c 04
>> >> efax: 33:15  9c cc d4 04 04 04 04
>> >> efax: 33:15 sent TSI - caller ID
>> >> efax: 33:15 waiting 13,6 s
>> >> efax: 33:17 .457 [CONNECT<CR><LF>]
>> >> efax: 33:17 response "CONNECT"
>> >> efax: 33:17 sent 6 bytes: ff c8 c1 00 46 1e
>> >> efax: 33:17 sent DCS - session format
>> >> efax: 33:17 waiting 13,6 s
>> >> efax: 33:17 .837 [OK<CR><LF>]
>> >> efax: 33:17 response "OK"
>> >> efax: 33:17 command  "+FTM=145"
>> >> efax: 33:17 waiting 3,1 s
>> >> efax: 33:17 .977 [CONNECT<CR><LF>]
>> >> efax: 33:17 response "CONNECT"
>> >> efax: 33:17 waiting 30,0 s
>> >> efax: 33:21 .137 [OK<CR><LF>]
>> >> efax: 33:21 response "OK"
>> >> efax: 33:21 sent TCF - channel check of 2700 bytes
>> >> efax: 33:21 command  "+FRS=1"
>> >> efax: 33:21 waiting 3,0 s
>> >> efax: 33:21 .237 [OK<CR><LF>]
>> >> efax: 33:21 response "OK"
>> >> efax: 33:21 command  "+FRH=3"
>> >> efax: 33:21 waiting 3,0 s
>> >> efax: 33:21 .517 [CONNECT<CR><LF>]
>> >> efax: 33:21 response "CONNECT"
>> >> efax: 33:22 waiting 2,0 s
>> >> efax: 33:22 .497 [OK<CR><LF>]
>> >> efax: 33:22 response "OK"
>> >> efax: 33:22 received 5 bytes: ff c8 21 57 be
>> >> efax: 33:22 received CFR - channel OK
>> >> efax: 33:22 command  "+FTM=146"
>> >> efax: 33:22 waiting 3,1 s
>> >> efax: 33:22 .597 [CONNECT<CR><LF>]
>> >> efax: 33:22 response "CONNECT"
>> >> efax: 33:23 padding to 0 bytes/scan line.
>> >> efax: 33:23 header:[2008/06/28 17:26 +XXXXXXXXXXXXXXXXXXXXX.  p. 2/4]
>> >> efax: 33:46 waiting 30,0 s
>> >> efax: 33:52 .238 [OK<CR><LF>]
>> >> efax: 33:52 response "OK"
>> >> efax: 33:52 sent 20+2292 lines, 51553+0 bytes, 29 s  14221 bps
>> >> efax: 33:52 command  "+FTH=3"
>> >> efax: 33:52 waiting 3,1 s
>> >> efax: 33:52 .358 [CONNECT<CR><LF>]
>> >> efax: 33:52 response "CONNECT"
>> >> efax: 33:52 sent 3 bytes: ff c8 f2
>> >> efax: 33:52 sent MPS - not done
>> >> efax: 33:52 waiting 13,6 s
>> >> efax: 33:53 .678 [OK<CR><LF>]
>> >> efax: 33:53 response "OK"
>> >> efax: 33:53 command  "+FRH=3"
>> >> efax: 33:53 waiting 3,0 s
>> >> efax: 33:54 .138 [CONNECT<CR><LF>]
>> >> efax: 33:54 response "CONNECT"
>> >> efax: 33:55 waiting 2,0 s
>> >> efax: 33:55 .118 [OK<CR><LF>]
>> >> efax: 33:55 response "OK"
>> >> efax: 33:55 received 5 bytes: ff c8 32 75 ec
>> >> efax: 33:55 received RTN - page not OK, check channel
>> >> efax: 33:55 local   196lpi 14.4kbps 8.5"/215mm  any   1D    -     -  0ms
>> >> efax: 33:55 remote  196lpi 14.4kbps 8.5"/215mm  any   2D ECM-64   -  0ms
>> >> efax: 33:55 session 196lpi 14.4kbps 8.5"/215mm  any   1D    -     -  0ms
>> >> efax: 33:55 command  "+FTH=3"
>> >> efax: 33:55 waiting 3,1 s
>> >> efax: 33:55 .198 [CONNECT<CR><LF>]
>> >> efax: 33:55 response "CONNECT"
>> >> efax: 33:55 sent 23 bytes:
>> >> efax: 33:55  ff c0 c2 cc 6c 0c 9c 0c ac 0c 0c ec 04 4c 0c 04
>> >> efax: 33:55  9c cc d4 04 04 04 04
>> >> efax: 33:55 sent TSI - caller ID
>> >> efax: 33:55 waiting 13,6 s
>> >> efax: 33:57 .038 [CONNECT<CR><LF>]
>> >> efax: 33:57 response "CONNECT"
>> >> efax: 33:57 sent 6 bytes: ff c8 c1 00 46 1e
>> >> efax: 33:57 sent DCS - session format
>> >> efax: 33:57 waiting 13,6 s
>> >> efax: 33:57 .418 [OK<CR><LF>]
>> >> efax: 33:57 response "OK"
>> >> efax: 33:57 command  "+FTM=145"
>> >> efax: 33:57 waiting 3,1 s
>> >> efax: 33:57 .558 [CONNECT<CR><LF>]
>> >> efax: 33:57 response "CONNECT"
>> >> efax: 33:57 waiting 30,0 s
>> >> efax: 34:00 .718 [OK<CR><LF>]
>> >> efax: 34:00 response "OK"
>> >> efax: 34:00 sent TCF - channel check of 2700 bytes
>> >> efax: 34:00 command  "+FRS=1"
>> >> efax: 34:00 waiting 3,0 s
>> >> efax: 34:00 .818 [OK<CR><LF>]
>> >> efax: 34:00 response "OK"
>> >> efax: 34:00 command  "+FRH=3"
>> >> efax: 34:00 waiting 3,0 s
>> >> efax: 34:01 .098 [CONNECT<CR><LF>]
>> >> efax: 34:01 response "CONNECT"
>> >> efax: 34:02 waiting 2,0 s
>> >> efax: 34:02 .058 [OK<CR><LF>]
>> >> efax: 34:02 response "OK"
>> >> efax: 34:02 received 5 bytes: ff c8 21 57 be
>> >> efax: 34:02 received CFR - channel OK
>> >> efax: 34:02 command  "+FTM=146"
>> >> efax: 34:02 waiting 3,1 s
>> >> efax: 34:02 .158 [CONNECT<CR><LF>]
>> >> efax: 34:02 response "CONNECT"
>> >> efax: 34:03 padding to 0 bytes/scan line.
>> >> efax: 34:03 header:[2008/06/28 17:26 +XXXXXXXXXXXXXXXXXXXXX.  p. 2/4]
>> >> efax: 34:05 Error: terminating on signal 2
>> >>
>> >> then I have to manually interrupt the process, in order to avoid an endless loop...
>> >> Any help will be highly appreciated!
>> >>
>> >> Federico
>> >>
>> >
>> >
>> >
>>
>
>
>

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