Wayne
Your modem chip resides on
Class 0403: 8086:284b Audio device: Intel Corporation 82801H
Primary device ID: 8086:284b
within the
Subsystem PCI_id 103c:30c0
from your information: ATI0 AGERE Softmodem Version 2.1.72
There are still two possibilites two resolve, only one of which has a
chance of support on your x86_64 system.
We need Details on the Device Driver/Chip designation it will start with
Vendor 11c1. But we need the second component, which may be Device 1040
This should be accessible either under the Driver Details tab or
perhaps in the Modem.INF information
Please return that information to us.
MarvS
On 6/21/08, W Jones <w-sjones@xxxxxxxxxx> wrote:
> Hi,
>
> I have installed Ubuntu 8.04 Desktop on a dual boot HP 6710b laptop and
> having difficulty locating a modem driver.
> uname -r returns 2.6.24-16-generic
> ATI commands under Window$ returns the following:
> ATI0 AGERE Softmodem Version 2.1.72
> ATI4 Built on 6/29/2006 13:13:02
> ATI5 2.1.72, HDA MB, HDA, A3 S-Rev:35 L-Rev:3, 09
> ATI7 HDA MB
> ATI8 HDA, A3 S-Rev:35 L-Rev:3
> ATI9 New Zealand
>
> ModemData.txt attached below
> Can you help?
> Cheers
> Wayne
>
> Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List
> Server,
> as HTML can contain viruses. Use as the email Subject Line:
> YourName, YourCountry kernel 2.6.24-16-generic
> With this Subject Line cogent experts will be alerted, and useful case
> names left in the Archive.
> YourCountry will enable Country specific guidance. Linux experts in
> YourCountry
> can be found through: http://www.linux.org/groups/index.html.
> They will know your Country's modem code, which may be essential for
> dialup service.
> Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an
> Internet Provider mail filters.
> So in a day, also check the Archived responses at http://www.linmodems.org
> -------------------------- System information ----------------------------
> CPU=x86_64,
> Linux version 2.6.24-16-generic (buildd@yellow) (gcc version 4.2.3
> (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Thu Apr 10 12:47:45 UTC 2008
> scanModem update of: 2008_06_05
>
>
> Some modem drivers can only be used in 32 bit modem on x86_64 systems,
> while some others are competent on x86_64 Systems. Cases are:
> 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
> for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem
> controllers.
> In both cases, 32 bit libraries must be installed to support the
> slmodemd helper having a precompiled 32 bit component.
> 2) For USB modems using the slusb.ko driver. 32 bit libraries must be
> installed to support the slmodemd helper having a precompiled 32 bit
> component
> 3) The hsfmodem and hcflinmodem drivers for Conexant chipsest modes are
> x86_64 competent.
>
> There are no blacklisted modem drivers in /etc/modprobe* files
> Attached USB devices are:
> ID 0ef5:2366 PointChips
> ID 08ff:2580 AuthenTec, Inc.
>
> USB modems not recognized
>
> For candidate card in slot 00:1b.0, firmware information and bootup
> diagnostics are:
> PCI slot PCI ID SubsystemID Name
> ---------- --------- --------- --------------
> 00:1b.0 8086:284b 103c:30c0 Audio device: Intel Corporation
> 82801H
>
> Modem interrupt assignment and sharing:
> 16: 207368 207293 IO-APIC-fasteoi uhci_hcd:usb1, HDA Intel,
> yenta, i915@pci:0000:00:02.0
> --- Bootup diagnostics for card in PCI slot 00:1b.0 ----
> [ 34.677997] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 16 (level,
> low) -> IRQ 16
> [ 34.678912] PCI: Setting latency timer of device 0000:00:1b.0 to 64
>
>
> ===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
> The ALSA packages provide audio support and also drivers for some modems.
> ALSA diagnostics are written during bootup to /proc/asound/ folders.
> PCI slot 00:1b.0 has a High Definition Audio Card
>
> The ALSA verion is 1.0.15
> The modem cards detected by "aplay -l" are: None
>
>
> The /proc/asound/pcm file reports:
> -----------------------
> 00-00: AD198x Analog : AD198x Analog : playback 1 : capture 1
>
> about /proc/asound/cards:
> ------------------------
> 0 [Intel ]: HDA-Intel - HDA Intel
> HDA Intel at 0xe4804000 irq 16
> === Finished firmware and bootup diagnostics, next deducing cogent
> software. ===
>
> A candidate modem is not evident among the PCI devices:
> ------------------------------------------------
> 00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960
> Integrated Graphics Controller (rev 0c)
> 00:02.1 Display controller: Intel Corporation Mobile GM965/GL960
> Integrated Graphics Controller (rev 0c)
> 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio
> Controller (rev 03)
> 00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E)
> IDE Controller (rev 03)
> 00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E)
> SATA AHCI Controller (rev 03)
> 02:04.1 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller
> (rev 02)
> 10:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG
> Network Connection (rev 02)
> 18:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5787M
> Gigabit Ethernet PCI Express (rev 02)
> ------------------------------------------------
> with USB and bridge devices not displayed.
>
> If your modem is connected by an external serial cable,
> or mounted internally on an ISA card, scanModem would not access it.
> Try with Root permission
> $ sudo wvdialconf /etc/wvdial.conf
> to detect these modem types and some USB modems.
> If the detection is successful, read the DOCs/wvdial.txt .
> Edit the /etc/wvdial.conf with Root permission:
> sudo gedit /etc/wvdial.conf
> will be able to dial out with Root permission:
> sudo wvdial
>
> Many modems for which scanModem fails have Conexant chips.
> From http://www.linuxant.com/drivers/modemident.php
> get the ListModem tool, which will report on Conexant chipset modems
>
> If the above tests fail, please provide any independent information
> available on your modem.
> If an alternative boot into Microsoft windows can be done, do mouse
> clicks on:
> Start > Settings > Control Panel > Classical View (for Window XP) >
> System
> > Hardware > Device Manager > Modems > Click on the + > Modem. Double
> click to
> expand the graphic. Manufacturer information may be displayed. For
> example, CXT
> stands for Conexant. Click the Diagnostics Tab. Record any hardware ID
> or vendor
> and device information. From the Driver Details TAB, copy out the VENdor
> and DEVice information.
> Next do the Query Modem and record the ATI specifications displayed such as:
> ATI3 - Agere SoftModem Version 2.1.22
> ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
> Try to identify the modem setup file, with name perhaps MODEM.INF.
> If may contain chipset Vendor informaton.
>
> The /proc/asound/ audio+modem diagostics are being copied.
> Finished copy to Modem/ALSAroot.tgz
>
> Predictive diagnostics for card in bus 00:1b.0:
> Modem chipset not detected on
> CLASS="Class 0403: 8086:284b"
> NAME="Audio device: Intel Corporation 82801H "
> SUBSYS=103c:30c0
> PCIDEV=8086:284b
> IRQ=16
> HDA=8086:284b
> SOFT=8086:284b.HDA
>
>
> High Definition Audio (HDA) cards MAY host a modem chip in their
> Subsystem,
> and many are supported by the ALSA audio+modem driver snd-hda-intel
> A modem was not detected on HDA card 8086:284b.
> If another modem card is present, then most likely 8086:284b does not
> host a modem.
> If another modem card has not been detected, then possibilities are:
> 1) A Conexant modem chip is present on 8086:284b, as Conexant chips
> are frequently not detectable by ALSA diagnostics
> 2) The modem may be of the older non-PCI Controller Chipset
> (hardware) type.
> Try detection with Root permission:
> sudo wvdialconf /etc/wvdial.conf
>
> For candidate modem in: 00:1b.0
> Class 0403: 8086:284b Audio device: Intel Corporation 82801H
> Primary device ID: 8086:284b
> Subsystem PCI_id 103c:30c0
> Softmodem codec or chipset from diagnostics:
> from Archives:
>
>
>
> Support type needed or chipset:
>
> Support can likely be achieved through two mutually exclusive alternatives:
> 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt
> The following ALSA alternative CANNOT work with Conexant modems.
>
> 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for
> details, and
> to test get the package SLMODEMD.gcc4.2.tar.gz from:
> http://linmodems.technion.ac.il/packages/smartlink/
>
> ----------------end Softmodem section --------------
>
> Writing DOCs/Intel.txt
>
> For owners of a Dell PCs with Conexant HSF modems, a driver source
> package with full speed enabled is available, but requires driver
> compiling. Read DOCs/Conexant.txt
>
> From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php
> download hsfmodem-7.68.00.07full_k2.6.24_16_generic_ubuntu_i386.deb.zip
> Under Linux unpack with:
> $ unzip hsfmodem*.zip
> Then install with:
> $ sudo dpkg -i hsfmodem*.deb
> Subsequently, the modem should be found with
> $ sudo wvdialconf /etc/wvdial.conf
> Edit in your personal information with:
> $ sudo gedit /etc/wvdial.conf
> and try dialing out with:
> $ sudo wvdial.
> See DOCs/Testing.txt for details.
>
> Read DOCs/Conexant.txt
>
> Writing DOCs/Conexant.txt
>
> Writing DOCs/Smartlink.txt
> ============ end Smartlink section =====================
>
>
> The base of the UDEV device file system is: /dev/.udev
>
> Versions adequately match for the compiler installed: 4.2.3
> and the compiler used in kernel assembly: 4.2.3
>
>
>
> Minimal compiling resources appear complete:
> make utility - /usr/bin/make
> Compiler version 4.2
> linuc_headers base folder /lib/modules/2.6.24-16-generic/build
>
> However some compilations and executable functions may need additional
> files,
> in the FileNames.h (so called kernel "h"eaders) collection installed
> in /usr/include/ .
> For martian_modem, additional required packages are libc6-dev (and for
> Debian/Ubuntu,
> linux-libc-dev). The also required headers of package libc6 are
> commonly installed by default.
> Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev
> packages, for kernels 2.6.24 and later versions.
> In not included on your install CD, search for them at
> http://packages.ubuntu.com
> or comparable Repository for other Linux distros.
> When compiling ALSA drivers, the utility "patch" will also be needed.
>
>
>
>
> If a driver compilation fails, with message including some lack of some
> FileName.h (stdio.h for example), then
> Some additional kernel-header files need installation to /usr/include.
> The minimal additional packages are libc6-dev
> and any of its dependents, under Ubuntu linux-libc-dev
>
> If an alternate ethernet connection is available,
> $ apt-get update
> $ apt-get -s install linux-kernel-devel
> will install needed packages.
> For Debian/Ubuntu related distributions, run the following command to
> display the needed package list:
>
> Otherwise packages have to be found through http://packages.ubuntu.com
> Once downloaded and transferred into a Linux partition,
> they can be installed alltogether with:
> $ sudo dpkg -i *.deb
>
>
> Checking pppd properties:
> -rwsr-xr-- 1 root dip 313600 2007-10-05 09:48 /usr/sbin/pppd
>
> In case of an "error 17" "serial loopback" problem, see:
> http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
>
> To enable dialout without Root permission do:
> $ su - root (not for Ubuntu)
> sudo chmod a+x /usr/sbin/pppd
> or under Ubuntu related Linuxes
> sudo chmod a+x /usr/sbin/pppd
>
> Checking settings of: /etc/ppp/options
> asyncmap 0
> noauth
> crtscts
> lock
> hide-password
> modem
> proxyarp
> lcp-echo-interval 30
> lcp-echo-failure 4
> noipx
>
> In case of a message like:
> Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
> see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
>
> Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
> Which can interfere with Browser naviagation.
>
> Don't worry about the following, it is for experts should trouble
> shooting be necessary.
> ==========================================================
>
> Checking for modem support lines:
> --------------------------------------
> /device/modem symbolic link:
> slmodemd created symbolic link /dev/ttySL0:
> Within /etc/udev/ files:
>
> Within /etc/modprobe.conf files:
> /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2
> /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2
> /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to
> blacklist unwanted modem drivers
> /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem
> /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem
> Within any ancient /etc/devfs files:
>
> Within ancient kernel 2.4.n /etc/module.conf files:
>
> --------- end modem support lines --------
>
>
>
>
