Wayne, For VEN_11c1&DEV_1040 there is only support currently under i386 (not x86_64) architecture and for a single kernel, 2.6.21.0-22. At http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ there is a kernel+modules package linux-image-2.6.21.0-22_2.6.21.0-22_i386.deb including the agrmodem + agrserial drivers. It could be installed with: $ sudo dpkg -i linux*.deb Someone has already tried to use this package on a x86_64 system, but without a success. I presume that a 32 bit bootup option, if possible, would be necessary. Please report back if you run a test. Read the agrsm_Howto.txt also. The more general solution is alternate hardware, preferable a Controller Chipset modem, which would be supported by Linux serial drivers, available in every release. MarvS scanModem maintainer On Sat, Jun 21, 2008 at 7:07 PM, W Jones <w-sjones@xxxxxxxxxx> wrote: > Hi Marvin > Thanks for your help so far > The device is 1040 > From Agrere Systems HDA Modem Properties: > Hardware ID HDAUDIO\FUNC_02&VEN_11c1&DEV_1040&SUBSYS_103C1378&REV_1002 > Cheers > Wayne > > Marvin Stodolsky wrote: > >> Wayne >> >> Your modem chip resides on >> Class 0403: 8086:284b Audio device: Intel Corporation 82801H >> Primary device ID: 8086:284b >> within the >> Subsystem PCI_id 103c:30c0 >> >> from your information: ATI0 AGERE Softmodem Version 2.1.72 >> There are still two possibilites two resolve, only one of which has a >> chance of support on your x86_64 system. >> >> We need Details on the Device Driver/Chip designation it will start with >> Vendor 11c1. But we need the second component, which may be Device 1040 >> This should be accessible either under the Driver Details tab or >> perhaps in the Modem.INF information >> >> Please return that information to us. >> >> MarvS >> >> On 6/21/08, W Jones <w-sjones@xxxxxxxxxx> wrote: >> >>> >>> Hi, >>> >>> I have installed Ubuntu 8.04 Desktop on a dual boot HP 6710b laptop and >>> having difficulty locating a modem driver. >>> uname -r returns 2.6.24-16-generic >>> ATI commands under Window$ returns the following: >>> ATI0 AGERE Softmodem Version 2.1.72 >>> ATI4 Built on 6/29/2006 13:13:02 >>> ATI5 2.1.72, HDA MB, HDA, A3 S-Rev:35 L-Rev:3, 09 >>> ATI7 HDA MB >>> ATI8 HDA, A3 S-Rev:35 L-Rev:3 >>> ATI9 New Zealand >>> >>> ModemData.txt attached below >>> Can you help? >>> Cheers >>> Wayne >>> >>> Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List >>> Server, >>> as HTML can contain viruses. Use as the email Subject Line: >>> YourName, YourCountry kernel 2.6.24-16-generic >>> With this Subject Line cogent experts will be alerted, and useful case >>> names left in the Archive. >>> YourCountry will enable Country specific guidance. Linux experts in >>> YourCountry >>> can be found through: http://www.linux.org/groups/index.html. >>> They will know your Country's modem code, which may be essential for >>> dialup service. >>> Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an >>> Internet Provider mail filters. >>> So in a day, also check the Archived responses at >>> http://www.linmodems.org >>> -------------------------- System information >>> ---------------------------- >>> CPU=x86_64, >>> Linux version 2.6.24-16-generic (buildd@yellow) (gcc version 4.2.3 >>> (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Thu Apr 10 12:47:45 UTC 2008 >>> scanModem update of: 2008_06_05 >>> >>> >>> Some modem drivers can only be used in 32 bit modem on x86_64 systems, >>> while some others are competent on x86_64 Systems. Cases are: >>> 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html >>> for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem >>> controllers. >>> In both cases, 32 bit libraries must be installed to support the >>> slmodemd helper having a precompiled 32 bit component. >>> 2) For USB modems using the slusb.ko driver. 32 bit libraries must be >>> installed to support the slmodemd helper having a precompiled 32 bit >>> component >>> 3) The hsfmodem and hcflinmodem drivers for Conexant chipsest modes are >>> x86_64 competent. >>> >>> There are no blacklisted modem drivers in /etc/modprobe* files >>> Attached USB devices are: >>> ID 0ef5:2366 PointChips >>> ID 08ff:2580 AuthenTec, Inc. >>> >>> USB modems not recognized >>> >>> For candidate card in slot 00:1b.0, firmware information and bootup >>> diagnostics are: >>> PCI slot PCI ID SubsystemID Name >>> ---------- --------- --------- -------------- >>> 00:1b.0 8086:284b 103c:30c0 Audio device: Intel Corporation >>> 82801H >>> >>> Modem interrupt assignment and sharing: >>> 16: 207368 207293 IO-APIC-fasteoi uhci_hcd:usb1, HDA Intel, >>> yenta, i915@pci:0000:00:02.0 >>> --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- >>> [ 34.677997] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 16 (level, >>> low) -> IRQ 16 >>> [ 34.678912] PCI: Setting latency timer of device 0000:00:1b.0 to 64 >>> >>> >>> ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== >>> The ALSA packages provide audio support and also drivers for some modems. >>> ALSA diagnostics are written during bootup to /proc/asound/ folders. >>> PCI slot 00:1b.0 has a High Definition Audio Card >>> >>> The ALSA verion is 1.0.15 >>> The modem cards detected by "aplay -l" are: None >>> >>> >>> The /proc/asound/pcm file reports: >>> ----------------------- >>> 00-00: AD198x Analog : AD198x Analog : playback 1 : capture 1 >>> >>> about /proc/asound/cards: >>> ------------------------ >>> 0 [Intel ]: HDA-Intel - HDA Intel >>> HDA Intel at 0xe4804000 irq 16 >>> === Finished firmware and bootup diagnostics, next deducing cogent >>> software. === >>> >>> A candidate modem is not evident among the PCI devices: >>> ------------------------------------------------ >>> 00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 >>> Integrated Graphics Controller (rev 0c) >>> 00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 >>> Integrated Graphics Controller (rev 0c) >>> 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio >>> Controller (rev 03) >>> 00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) >>> IDE Controller (rev 03) >>> 00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) >>> SATA AHCI Controller (rev 03) >>> 02:04.1 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller >>> (rev 02) >>> 10:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG >>> Network Connection (rev 02) >>> 18:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5787M >>> Gigabit Ethernet PCI Express (rev 02) >>> ------------------------------------------------ >>> with USB and bridge devices not displayed. >>> >>> If your modem is connected by an external serial cable, >>> or mounted internally on an ISA card, scanModem would not access it. >>> Try with Root permission >>> $ sudo wvdialconf /etc/wvdial.conf >>> to detect these modem types and some USB modems. >>> If the detection is successful, read the DOCs/wvdial.txt . >>> Edit the /etc/wvdial.conf with Root permission: >>> sudo gedit /etc/wvdial.conf >>> will be able to dial out with Root permission: >>> sudo wvdial >>> >>> Many modems for which scanModem fails have Conexant chips. >>> From http://www.linuxant.com/drivers/modemident.php >>> get the ListModem tool, which will report on Conexant chipset modems >>> >>> If the above tests fail, please provide any independent information >>> available on your modem. >>> If an alternative boot into Microsoft windows can be done, do mouse >>> clicks on: >>> Start > Settings > Control Panel > Classical View (for Window XP) > >>> System >>> > Hardware > Device Manager > Modems > Click on the + > Modem. Double >>> click to >>> expand the graphic. Manufacturer information may be displayed. For >>> example, CXT >>> stands for Conexant. Click the Diagnostics Tab. Record any hardware ID >>> or vendor >>> and device information. From the Driver Details TAB, copy out the VENdor >>> and DEVice information. >>> Next do the Query Modem and record the ATI specifications displayed such >>> as: >>> ATI3 - Agere SoftModem Version 2.1.22 >>> ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 >>> Try to identify the modem setup file, with name perhaps MODEM.INF. >>> If may contain chipset Vendor informaton. >>> >>> The /proc/asound/ audio+modem diagostics are being copied. >>> Finished copy to Modem/ALSAroot.tgz >>> >>> Predictive diagnostics for card in bus 00:1b.0: >>> Modem chipset not detected on >>> CLASS="Class 0403: 8086:284b" >>> NAME="Audio device: Intel Corporation 82801H " >>> SUBSYS=103c:30c0 >>> PCIDEV=8086:284b >>> IRQ=16 >>> HDA=8086:284b >>> SOFT=8086:284b.HDA >>> >>> >>> High Definition Audio (HDA) cards MAY host a modem chip in their >>> Subsystem, >>> and many are supported by the ALSA audio+modem driver snd-hda-intel >>> A modem was not detected on HDA card 8086:284b. >>> If another modem card is present, then most likely 8086:284b does not >>> host a modem. >>> If another modem card has not been detected, then possibilities are: >>> 1) A Conexant modem chip is present on 8086:284b, as Conexant chips >>> are frequently not detectable by ALSA diagnostics >>> 2) The modem may be of the older non-PCI Controller Chipset >>> (hardware) type. >>> Try detection with Root permission: >>> sudo wvdialconf /etc/wvdial.conf >>> >>> For candidate modem in: 00:1b.0 >>> Class 0403: 8086:284b Audio device: Intel Corporation 82801H >>> Primary device ID: 8086:284b >>> Subsystem PCI_id 103c:30c0 >>> Softmodem codec or chipset from diagnostics: >>> from Archives: >>> >>> >>> >>> Support type needed or chipset: >>> >>> Support can likely be achieved through two mutually exclusive >>> alternatives: >>> 1) The hsfmodem software for Conexant chipset modems: Read >>> DOCs/Conexant.txt >>> The following ALSA alternative CANNOT work with Conexant modems. >>> >>> 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for >>> details, and >>> to test get the package SLMODEMD.gcc4.2.tar.gz from: >>> http://linmodems.technion.ac.il/packages/smartlink/ >>> >>> ----------------end Softmodem section -------------- >>> >>> Writing DOCs/Intel.txt >>> >>> For owners of a Dell PCs with Conexant HSF modems, a driver source >>> package with full speed enabled is available, but requires driver >>> compiling. Read DOCs/Conexant.txt >>> >>> From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php >>> download hsfmodem-7.68.00.07full_k2.6.24_16_generic_ubuntu_i386.deb.zip >>> Under Linux unpack with: >>> $ unzip hsfmodem*.zip >>> Then install with: >>> $ sudo dpkg -i hsfmodem*.deb >>> Subsequently, the modem should be found with >>> $ sudo wvdialconf /etc/wvdial.conf >>> Edit in your personal information with: >>> $ sudo gedit /etc/wvdial.conf >>> and try dialing out with: >>> $ sudo wvdial. >>> See DOCs/Testing.txt for details. >>> >>> Read DOCs/Conexant.txt >>> >>> Writing DOCs/Conexant.txt >>> >>> Writing DOCs/Smartlink.txt >>> ============ end Smartlink section ===================== >>> >>> >>> The base of the UDEV device file system is: /dev/.udev >>> >>> Versions adequately match for the compiler installed: 4.2.3 >>> and the compiler used in kernel assembly: 4.2.3 >>> >>> >>> >>> Minimal compiling resources appear complete: >>> make utility - /usr/bin/make >>> Compiler version 4.2 >>> linuc_headers base folder /lib/modules/2.6.24-16-generic/build >>> >>> However some compilations and executable functions may need additional >>> files, >>> in the FileNames.h (so called kernel "h"eaders) collection installed >>> in /usr/include/ . >>> For martian_modem, additional required packages are libc6-dev (and for >>> Debian/Ubuntu, >>> linux-libc-dev). The also required headers of package libc6 are >>> commonly installed by default. >>> Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev >>> packages, for kernels 2.6.24 and later versions. >>> In not included on your install CD, search for them at >>> http://packages.ubuntu.com >>> or comparable Repository for other Linux distros. >>> When compiling ALSA drivers, the utility "patch" will also be needed. >>> >>> >>> >>> >>> If a driver compilation fails, with message including some lack of some >>> FileName.h (stdio.h for example), then >>> Some additional kernel-header files need installation to /usr/include. >>> The minimal additional packages are libc6-dev >>> and any of its dependents, under Ubuntu linux-libc-dev >>> >>> If an alternate ethernet connection is available, >>> $ apt-get update >>> $ apt-get -s install linux-kernel-devel >>> will install needed packages. >>> For Debian/Ubuntu related distributions, run the following command to >>> display the needed package list: >>> >>> Otherwise packages have to be found through http://packages.ubuntu.com >>> Once downloaded and transferred into a Linux partition, >>> they can be installed alltogether with: >>> $ sudo dpkg -i *.deb >>> >>> >>> Checking pppd properties: >>> -rwsr-xr-- 1 root dip 313600 2007-10-05 09:48 /usr/sbin/pppd >>> >>> In case of an "error 17" "serial loopback" problem, see: >>> http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html >>> >>> To enable dialout without Root permission do: >>> $ su - root (not for Ubuntu) >>> sudo chmod a+x /usr/sbin/pppd >>> or under Ubuntu related Linuxes >>> sudo chmod a+x /usr/sbin/pppd >>> >>> Checking settings of: /etc/ppp/options >>> asyncmap 0 >>> noauth >>> crtscts >>> lock >>> hide-password >>> modem >>> proxyarp >>> lcp-echo-interval 30 >>> lcp-echo-failure 4 >>> noipx >>> >>> In case of a message like: >>> Warning: Could not modify /etc/ppp/pap-secrets: Permission denied >>> see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html >>> >>> Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 >>> Which can interfere with Browser naviagation. >>> >>> Don't worry about the following, it is for experts should trouble >>> shooting be necessary. >>> ========================================================== >>> >>> Checking for modem support lines: >>> -------------------------------------- >>> /device/modem symbolic link: >>> slmodemd created symbolic link /dev/ttySL0: >>> Within /etc/udev/ files: >>> >>> Within /etc/modprobe.conf files: >>> /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 >>> /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 >>> /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to >>> blacklist unwanted modem drivers >>> /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem >>> /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem >>> Within any ancient /etc/devfs files: >>> >>> Within ancient kernel 2.4.n /etc/module.conf files: >>> >>> --------- end modem support lines -------- >>> >>> >>> >>> >>> >> >> > >