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Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry CentOS release 4.6 (Final) Kernel kernel 2.6.9-67.0.7.EL With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Your contry's local Linux experts can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, CentOS release 4.6 (Final) Kernel Linux version 2.6.9-67.0.7.EL (mockbuild@xxxxxxxxxxxxxxxxxxx) (gcc version 3.4.6 20060404 (Red Hat 3.4.6-9)) #1 Sat Mar 15 06:18:35 EDT 2008 scanModem update of: 2008_04_16 There are no blacklisted modem drivers in /etc/modprobe* files USB modem not detected by lsusb For candidate card in slot 00:14.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:14.0 8086:1231 Serial controller: Intel Corporation DSVD Modem Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 00:14.0 ---- ACPI: PCI Interrupt 0000:00:14.0[A] -> GSI 10 (level, low) -> IRQ 10 ACPI: PCI Interrupt 0000:00:14.0[A] -> GSI 10 (level, low) -> IRQ 10 PCIbus=00:14.0 00:14.0 Serial controller: Intel Corporation DSVD Modem (rev 02) (prog-if 00 [8250]) Flags: bus master, stepping, fast devsel, latency 16, IRQ 10 I/O ports at e000 [size=128] 01:00.0 VGA compatible controller: Trident Microsystems CyberBlade/i1 (rev 6a) (prog-if 00 [VGA]) === Finished firmware and bootup diagnostics, next deducing cogent software. === A candidate modem is not evident among the PCI devices: ------------------------------------------------ 00:11.1 IDE interface: VIA Technologies, Inc. VT82C586A/B/VT82C686/A/B/VT823x/A/C PIPC Bus Master IDE (rev 06) 00:11.4 Bridge: VIA Technologies, Inc. VT8235 ACPI (rev 10) 00:12.0 Ethernet controller: VIA Technologies, Inc. VT6102 [Rhine-II] (rev 51) 00:14.0 Serial controller: Intel Corporation DSVD Modem (rev 02) 01:00.0 VGA compatible controller: Trident Microsystems CyberBlade/i1 (rev 6a) ------------------------------------------------ with USB and bridge devices not displayed. If your modem is connected by an external serial cable, or mounted internally on an ISA card, scanModem would not access it. Try with Root permission $ wvdialconf /etc/wvdial.conf to detect these modem types and some USB modems. If the detection is successful, read the wvdial.txt . Edit the /etc/wvdial.conf with Root permission: gedit /etc/wvdial.conf will be able to dial out with Root permission: wvdial Many modems for which scanModem fails have Conexant chips. From http://www.linuxant.com/drivers/modemident.php get the ListModem tool, which will report on Conexant chipset modems If the above tests fail, please provide any independent information available on your modem. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Predictive diagnostics for card in bus 00:14.0: Modem chipset not detected on CLASS="Class 0700: 8086:1231" NAME="Serial controller: Intel Corporation DSVD Modem " PCIDEV=8086:1231 SUBSYS=none IRQ=10 For candidate modem in: 00:14.0 Class 0700: 8086:1231 Serial controller: Intel Corporation DSVD Modem Primary PCI_id 8086:1231 Support type needed or chipset: ----------------end Softmodem section -------------- scanModem could not identify the Support Type needed from diagnosics or archives. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Writing Intel.txt The base of the UDEV device file system is: /dev/.udev.tdb Versions adequately match for the compiler installed: 3.4.6 and the compiler used in kernel assembly: 3.4.6 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 3.4 linuc_headers base folder /lib/modules/2.6.9-67.0.7.EL/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are libc6-dev (and for Debian/Ubuntu, linux-libc-dev). The also required headers of package libc6 are commonly installed by default. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed package For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -r-xr-xr-x 1 root root 250996 Feb 21 2005 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options lock In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------