Give us as many details as you can about your notebook.
manufacturer
exact and complete model
serial number
Are you sure that you did
sudo ./scanModem
and not just ./scanModem?
Jacques
Imlek wrote:
Jacques & Antonio,
Thank you for your reply.
When I brought my notebook, the store install Windows and check every
hardware on the notebook. The internal modem detected (But
unfortunately, I did not take any note about the modem's manufacturer).
Since I love Linux, I erase everything and install Ubuntu 7.10 64bit
only, no Windows. (My notebook are Intel Core 2 Duo and advised to use
the 64 bit version).
The need for internal modem came out lately since I would like to use my
notebook on the road. Usually I use it on my office and home, with
network interface - network card, and never bother with the internal
modem since I do not use it at past.
Any other way to make my internal modem work ?
Thank you
Imlek
-----Original Message-----
From: Jacques Goldberg <Jacques.Goldberg@xxxxxxx>
Reply-To: discuss@xxxxxxxxxxxxx
To: Imlek <mail@xxxxxxxxx>
Cc: discuss@xxxxxxxxxxxxx
Subject: Re: Imlek, Indonesia - kernel 2.6.22-14-generic
Date: Wed, 16 Jan 2008 15:14:30 +0200
scanModem has not been able to recognize your modem.
If you have a dual boot with Windows, use Windows to identify the modem,
as explained in ModemData.txt
Are you sure that there is an internal modem in your notebook?
Have you been able to use the modem for example under Windows?
Possible problems due to the 64 bits may appear later: not all Linux
modem drivers support 64 bits operation on a machine like yours.
Jacques
-----Original Message-----
From: Antonio Olivares <olivares14031@xxxxxxxxx>
To: Imlek <mail@xxxxxxxxx>
Cc: Linmodem discussion <discuss@xxxxxxxxxxxxx>
Subject: Re: Imlek, Indonesia - kernel 2.6.22-14-generic
Date: Wed, 16 Jan 2008 13:10:58 +0000
Imlek,
scanModem could not determine the chipset as it reports
\begin{QUOTE}
scanModem could not identify the Support Type needed from diagnosics
or archives.
If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) >
System
Hardware > Device Manager > Modems > Click on the + > Modem. Double
click to
expand the graphic. Manufacturer information may be displayed. For
example, CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID
or vendor
and device information.
Next do the Query Modem and record the ATI specifications displayed such
as:
ATI3 - Agere SoftModem Version 2.1.22
ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.
\end{QUOTE}
so if you have windows, please do the above suggestion and report
back. Otherwise, recommending a driver as of now will do no good.
Regards,
Antonio
