Jacques & Antonio, Thank you for your reply. When I brought my notebook, the store install Windows and check every hardware on the notebook. The internal modem detected (But unfortunately, I did not take any note about the modem's manufacturer). Since I love Linux, I erase everything and install Ubuntu 7.10 64bit only, no Windows. (My notebook are Intel Core 2 Duo and advised to use the 64 bit version). The need for internal modem came out lately since I would like to use my notebook on the road. Usually I use it on my office and home, with network interface - network card, and never bother with the internal modem since I do not use it at past. Any other way to make my internal modem work ? Thank you Imlek -----Original Message----- From: Jacques Goldberg <Jacques.Goldberg@xxxxxxx> Reply-To: discuss@xxxxxxxxxxxxx To: Imlek <mail@xxxxxxxxx> Cc: discuss@xxxxxxxxxxxxx Subject: Re: Imlek, Indonesia - kernel 2.6.22-14-generic Date: Wed, 16 Jan 2008 15:14:30 +0200 scanModem has not been able to recognize your modem. If you have a dual boot with Windows, use Windows to identify the modem, as explained in ModemData.txt Are you sure that there is an internal modem in your notebook? Have you been able to use the modem for example under Windows? Possible problems due to the 64 bits may appear later: not all Linux modem drivers support 64 bits operation on a machine like yours. Jacques -----Original Message----- From: Antonio Olivares <olivares14031@xxxxxxxxx> To: Imlek <mail@xxxxxxxxx> Cc: Linmodem discussion <discuss@xxxxxxxxxxxxx> Subject: Re: Imlek, Indonesia - kernel 2.6.22-14-generic Date: Wed, 16 Jan 2008 13:10:58 +0000 Imlek, scanModem could not determine the chipset as it reports \begin{QUOTE} scanModem could not identify the Support Type needed from diagnosics or archives. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. \end{QUOTE} so if you have windows, please do the above suggestion and report back. Otherwise, recommending a driver as of now will do no good. Regards, Antonio