Dear Sirs, I am writing you as my modem doesn't work. My laptop is an amd64 machine but I am running i386 operating system on it (debian/lenny). I HAD alsa version 1.0.14, and my modem worked then with the debian conexent hsfmodem package. I THEN upgraded to alsa 1.0.15 from source (I did not use the package manager as 1.0.15 was not available as a deb at the time). Then my modem no longer worked, though my audio worked better. I re-installed the newest hsfmodem package. Then my audio didn't work and the modem didn't work and the speakers made a noise when I pressed certian keys on the keyboard, most notably the tab key. Some output from dmesg follows the rest of this email. Is there a simple fix for my problem? Thanks in advance, -Dave Liebman --------------------------------------------------------- Only plain text email is forwarded by the DISCUSS@xxxxxxxxxxxxx List Server. Do use the following as the email Subject Line: SomeName, YourCountry Debian GNU/Linux lenny/sid kernel 2.6.22-2-686 This will alert cogent experts, and distinguish cases in the Archives. YourCountry will enable Country Code guidance. Occassionally responses are blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org . Local Linux experts can be found through: http://www.linux.org/groups/index.html -------------------------- System information ---------------------------- CPU=i686, Debian GNU/Linux lenny/sid Linux version 2.6.22-2-686 (Debian 2.6.22-4) (waldi@xxxxxxxxxx) (gcc version 4.1.3 20070812 (prerelease) (Debian 4.1.2-15)) #1 SMP Fri Aug 31 00:24:01 UTC 2007 scanModem update of: 2007_July_26 ALSAversion 1.0.14 USB modem not detected by lsusb Modem or host audio card candidates have firmware information: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:14.2 1002:4383 1028:01fc Audio device: ATI Technologies Inc SB600 Azalia Modem interrupt assignment and sharing: 11: 339 XT-PIC-XT ohci_hcd:usb1, HDA Intel --- Bootup diagnostics for card in PCI slot 00:14.2 ---- ACPI: PCI Interrupt 0000:00:14.2[A] -> Link [LNKA] -> GSI 11 (level, low) -> IRQ 11 === Finished modem firmware and bootup diagnostics section. === === Next deducing cogent software === 1002:4383 is a High Definition Audio card, possibly hosting a soft modem. Bootup diagnostics lack ALSA data. CodecFiles not found The NotDetermined is not supported by this kernel. ----------------------------------------------------------- this is what dmesg | grep snd shows when both alsa 1.0.15 and the hsfmodem package are installed. ----------------------------------------------------------- snd_hda_codec: disagrees about version of symbol snd_ctl_add snd_hda_codec: Unknown symbol snd_ctl_add snd_hda_codec: disagrees about version of symbol snd_pcm_kernel_ioctl snd_hda_codec: Unknown symbol snd_pcm_kernel_ioctl snd_hda_codec: disagrees about version of symbol snd_card_proc_new snd_hda_codec: Unknown symbol snd_card_proc_new snd_hda_codec: disagrees about version of symbol snd_ctl_find_id snd_hda_codec: Unknown symbol snd_ctl_find_id ... it continues like this ...