Jose, Additionally scanModem did not perform as expected, perhaps. Please do: $ mv Modem/ALSAroot.tgz ../ to preserve it. Next record the scanModem actions in detail with: $ sudo bash -x ./scanModem 2>&1 | tee jose When it finishes. $ gzip jose Send to me Only the jose.gz and also ALSAroot.tgz SoftModem.txt provides some details on doing modem diagnositics under Microsoft. Do $ lspci | grep -v USB | grep -v bridge | grep -v RAM and copy the output to all of us. The "grep -v " filters eliminate non-useful lines. Most likely your modem is hosted by some new High Definition Audio card, which scanModem can not yet recognize. MarvS scanModem maintainer -------- On 10/28/07, Jacques Goldberg <Jacques.Goldberg@xxxxxxx> wrote: > Since the copy of ModemData.txt in your mail does not reveal any PCI nor > HDA modem, hopefully you have Windows on the same computer. Then, read > the file Modem/InfoGeneral.txt created by scanModem at the same time and > place as ModemData.txt. > Start reading from: > "For modems not recognized by scanModem, chipset information may be > obtained under Microsoft Windows through:" > > > Jose Camps wrote: > > Hi, > > > > I can not detect the internal modem in the computer Fujitsu Siemens Amilo M1405. > > Country: Spain > > > > Attach the file ModemData.txt (scanModem). > > > > I request help, thank you very much. > > > > Jose Camps > > > > > > ModemData.txt > > > > Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, > > as HTML can contain viruses. Use as the email Subject Line: > > YourName, YourCountry kernel 2.6.20-16-generic > > With this Subject Line cogent experts will be alerted, and useful > > case names left in the Archive. > > YourCountry will enable Country specific guidance. Your contry's > > local Linux experts > > can be found through: http://www.linux.org/groups/index.html > > Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an > > Internet Provider mail filters. > > So in a day, also check the Archived responses at http://www.linmodems.org > > -------------------------- System information ---------------------------- > > CPU=i686, > > Linux version 2.6.20-16-generic (root@terranova) (gcc version 4.1.2 > > (Ubuntu 4.1.2-0ubuntu4)) #2 SMP Sun Sep 23 19:50:39 UTC 2007 > > scanModem update of: 20071019 > > > > > > There are no blacklisted modem drivers in /etc/modprobe* files > > > > Advanced Linux Sound Architecture (ALSA) spackage providing audio support > > on your System, also includes drivers for some modems. For modems using the > > snd-hda-intel audio+modem driver, upgrades to a new ALSA version are sometimes > > necessary to achieve function. See for example: > > http://linmodems.technion.ac.il/bigarch/archive-seventh/msg02144.html > > Copying ALSA diagnostics to Modem/ALSAroot.tgz > > ALSAversion = 1.0.13 > > > > USB modem not detected by lsusb > > > > Modem or candidate host audio card have firmware information and diagnostics: > > > > === Finished modem firmware and bootup diagnostics section. === > > === Next deducing cogent software === > > > > > > There is candidate modem software. > > > > Completed candidate modem analyses. > > > > The base of the UDEV device file system is: /dev/.udev > > > > Versions adequately match for the compiler installed: 4.1.2 > > and the compiler used in kernel assembly: 4.1.2 > > > > > > > > Minimal compiling resources appear complete: > > make utility - /usr/bin/make > > Compiler version 4.1 > > linuc_headers base folder /lib/modules/2.6.20-16-generic/build > > > > However some compilations and executable functions may need additional files, > > in the FileNames.h (so called kernel "h"eaders) collection installed > > in /usr/include/ . > > For martian_modem, additional required packages are libc6-dev (and > > for Debian/Ubuntu, linux-libc-dev). The also required headers of > > package libc6 are commonly installed by default. > > > > > > > > If a driver compilation files with message including some lack of some > > FileName.h (stdio.h for example. > > Some additional kernel-header files need installation to /usr/include. > > For Debian/Ubuntu related distributions, run the following command to > > display the needed package list: > > $ sudo apt-get -s install linux-kernel-devel > > While some of the files may be on the install CD, others may have to > > be found through http://packages.ubuntu.com > > > > For Ubuntu Feisty, additional packages required were: > > libc6-dev linux-libc-dev > > available through http://packages.ubuntu.com/ , if not on the install CD. > > Such packages may have different names for other Linux distributions. > > Try installing just the libc6-dev, then test the compile again. > > > > > > Checking pppd properties: > > -rwsr-xr-- 1 root dip 269224 2007-04-05 05:41 /usr/sbin/pppd > > > > In case of an "error 17" "serial loopback" problem, see: > > http://phep2.technion.ac.il/linmodems/archive-sixth/msg02637.html > > > > To enable dialout without Root permission do: > > $ su - root (not for Ubuntu) > > sudo chmod a+x /usr/sbin/pppd > > or under Ubuntu related Linuxes > > sudo chmod a+x /usr/sbin/pppd > > > > Checking settings of: /etc/ppp/options > > asyncmap 0 > > noauth > > crtscts > > lock > > hide-password > > modem > > proxyarp > > lcp-echo-interval 30 > > lcp-echo-failure 4 > > noipx > > > > In case of a message like: > > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > > > Read Modem/YourSystem.txt concerning other COMM channels: eth0 eth1 eth1:avah > > Which can interfere with Browser naviagation. > > > > Don't worry about the following, it is for the experts > > should trouble shooting be necessary. > > ========================================================== > > > > Checking for modem support lines: > > -------------------------------------- > > /device/modem symbolic link: > > slmodemd created symbolic link /dev/ttySL0: > > Within /etc/udev/ files: > > > > Within /etc/modprobe.conf files: > > /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 > > /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 > > /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to > > blacklist unwanted modem drivers > > /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem > > /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem > > Within any ancient /etc/devfs files: > > > > Within ancient kernel 2.4.n /etc/module.conf files: > > > > --------- end modem support lines -------- >