When I installed ubuntu 7.04 64 bit version and ran the modem setup, it did not work. I did scanmodem and the output was different from the previous output when I was using 32 bit version. what is the difference between the two versions and which is better? Since the modem could not be setup, I reverted to the 32 bit version. And I am sending you the output of scanmodem. can the modem be supported in 64 bit version also ? I am thinking of using 64 version when the new version of ubuntu will be released. Only plain text email is forwarded by the DISCUSS@xxxxxxxxxxxxx List Server. Do use the following as the email Subject Line: SomeName, YourCountry kernel 2.6.20-15-generic This will alert cogent experts, and distinguish cases in the Archives. YourCountry will enable Country Code guidance. Occassionally responses are blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org . Local Linux experts can be found through: http://www.linux.org/groups/index.html -------------------------- System information ---------------------------- CPU=x86_64, Linux version 2.6.20-15-generic (root@yellow) (gcc version 4.1.2 (Ubuntu 4.1.2-0ubuntu4)) #2 SMP Sun Apr 15 06:17:24 UTC 2007 scanModem update of: 2007_August_31 There are no blacklisted modem drivers in /etc/modprobe* files USB modem not detected by lsusb Several modems are supported by drivers with ALSA, the Advanced Linux Sound Architecture software. Copying ALSA diagnostics to Modem/ALSAroot.tgz ALSAversion = 1.0.13 Modem or candidate host audio card have firmware information and diagnostics: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 05:03.0 1057:3052 1057:3020 Modem: Motorola Unknown device 3052