-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Tom, > The snd-hda-intel is not supported by this kernel. This line in your ModemData.txt suggests that the snd-hda-intel kernel module is either not loaded or not present. Try to load it by running the following command. # modprobe snd-hda-intel If no error is reported, do a scanModem scan again and send us the results. Firas - -- () ascii ribbon campaign - against html e-mail /\ www.asciiribbon.org - against proprietary attachments -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.6 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFGycXQAHjp1iy8SzsRAml0AKCTrjHJNhILLXluS1wBGGkxSAZuhgCguFQW 7RulwEFQXyaGF1sYKQC2HM8= =bmi4 -----END PGP SIGNATURE-----