Hi All, I have a HP compaq nx 5000 laptop with a internal modem, according to windows it is a AgereSystems Modem (besides windows i also run ubuntu on the laptop). The scanmodem script told me to use the snd-intel8x0m module, together with slmodemd. I did that, and the modem is working now (at least the fax i just send got through). Regards, Lorenz the following is the modemdata.txt file, i don't need any further help with the modem. Only plain text email is forwarded by the DISCUSS@xxxxxxxxxxxxx List Server. Do use the following as the email Subject Line: SomeName, YourCountry Ubuntu 7.04 kernel 2.6.20-16-generic This will alert cogent experts, and distinguish cases in the Archives. YourCountry will enable Country Code guidance. Occassionally responses are blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org . Local Linux experts can be found through: http://www.linux.org/groups/index.html -------------------------- System information ---------------------------- CPU=i686, Ubuntu 7.04 Linux version 2.6.20-16-generic (root@terranova) (gcc version 4.1.2 (Ubuntu 4.1.2-0ubuntu4)) #2 SMP Thu Jun 7 20:19:32 UTC 2007 scanModem update of: 2007_July_16 ALSAversion 1.0.13 USB modem not detected by lsusb Modem or host audio card candidates have firmware information: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1f.6 8086:24c6 103c:08bc Modem: Intel Corporation 82801DB/DBL/DBM Modem interrupt assignment and sharing: 17: 30608 IO-APIC-fasteoi Intel 82801DB-ICH4, Intel 82801DB-ICH4 Modem --- Bootup diagnostics for card in PCI slot 00:1f.6 ---- [ 10.907745] ACPI: PCI Interrupt 0000:00:1f.6[B] -> GSI 17 (level, low) -> IRQ 17 [ 10.907754] ACPI: PCI interrupt for device 0000:00:1f.6 disabled [19425.328000] ACPI: PCI Interrupt 0000:00:1f.6[B] -> GSI 17 (level, low) -> IRQ 17 [19425.328000] PCI: Setting latency timer of device 0000:00:1f.6 to 64 The PCI slot 00:1f.6 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished modem firmware and bootup diagnostics section. === === Next deducing cogent software === For candidate modem in PCI bus: 00:1f.6 Class 0703: 8086:24c6 Modem: Intel Corporation 82801DB/DBL/DBM Primary PCI_id 8086:24c6 Subsystem PCI_id 103c:08bc Softmodem codec or Vendor from diagnostics: SIL27, an AgereSystems type. from Archives: This is a NEW softmodem case! Please send the output ModemData.txt to DISCUSS@xxxxxxxxxxxxx , even if further assistance is not needed. It will enrich the Archive and help others! ------------------------------------------- Lacking a dsp (digital signal processing) chip, the modem is a software intensive or "softmodem" type. Its primary controller manages the traffic with the CPU. But the software needed is specified in the Subsystem. ----------------------------------------- Support type needed or chipset: slmodemd An ALSA (Advanced Linux Sound Architecture) modem driver: snd-intel8x0m provides Low Level support enabling contact with the modem hardware. For all BUT Conexant chip soft modems (using hsfmodem software) complementary High Level support is through a Smartlink utility: slmodemd Download from http://linmodems.technion.ac.il/packages/smartlink/ the package SLMODEMD.gcc4.1.tar.gz having a compiled slmodemd. Unpack under Linux with: $ tar zxf SLMODEMD.gcc4.1.tar.gz and read instructions therein. But briefly, the modem is setup with command: sudo slmodemd -c YOUR_COUNTRY --alsa modem:1 reporting dynamic creation of ports: /dev/ttySL0 --> /dev/pts/N , with N some number Read Smartlink.txt and Modem/YourSystem.txt for follow through guidance. Already loaded into the kernel is snd-intel8x0m and audio drivers it depends on, displayed by: lsmod | grep snd_intel8x0m Module Size Used by ------------------------------------- snd_intel8x0m 18700 0 snd_ac97_codec 98464 2 snd_intel8x0m,snd_intel8x0 snd_pcm 79876 5 snd_intel8x0m,snd_intel8x0,snd_ac97_codec,snd_pcm_oss snd 54020 15 snd_intel8x0m,snd_intel8x0,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device snd_page_alloc 10888 3 snd_intel8x0m,snd_intel8x0,snd_pcm The diagnostic outputs for this softmodem section have their raw information in folders and text files under /proc/asound/ which you can browse. The information is from files: /proc/asound/pcm ------------------------------- 00-04: Intel ICH - IEC958 : Intel 82801DB-ICH4 - IEC958 : playback 1 00-03: Intel ICH - ADC2 : Intel 82801DB-ICH4 - ADC2 : capture 1 00-02: Intel ICH - MIC2 ADC : Intel 82801DB-ICH4 - MIC2 ADC : capture 1 00-01: Intel ICH - MIC ADC : Intel 82801DB-ICH4 - MIC ADC : capture 1 00-00: Intel ICH : Intel 82801DB-ICH4 : playback 1 : capture 1 01-00: Intel ICH - Modem : Intel 82801DB-ICH4 Modem - Modem : playback 1 : capture 1 /proc/asound/modules ------------------------------- 0 snd_intel8x0 1 snd_intel8x0m /proc/asound/card1/codec97#0/mc97#1-1+regs ------------------------------- 0:7c = 5349 and 0:7e = 4c27 which were translated from hexadecimal code into: SIL27 /proc/asound/card1/codec97#0/mc97#1-1 ------------------------------- Extended modem ID: codec=1 LIN1 and from the command: aplay -l | grep -i modem Karte 1: Modem [Intel 82801DB-ICH4 Modem], Gerät 0: Intel ICH - Modem [Intel 82801DB-ICH4 Modem - Modem] ----------------end Softmodem section -------------- Writing Intel.txt Writing Smartlink.txt ============ end Smartlink section ===================== Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.1.2 and the compiler used in kernel assembly: 4.1.2 Kernel-header resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: linux-headers-2.6.20-16-generic Checking pppd properties: -rwsr-xr-- 1 root dip 269224 2007-04-05 05:41 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://phep2.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------