----- Original Message ----- From: Mike Harold To: DISCUSS@xxxxxxxxxxxxx Sent: Thursday, July 26, 2007 2:49 PM Subject: Michael H, Australia - Ubuntu 7.04 kernel 2.6.20-15-generic >From Windows > Device Manager > Modems. Manufacturer Puretek & Aus.Linx(TW) Location on Cmmunication Port (COM1) Description (From the User's Guide) D-LINK DFM-560E - High Speed External Data/Fax/Voice - - ITU-T V.90 & K56flex Autodetect Features Supports these Communication Standards (Note ITU-T is known as CCITT.) Data - ITU-T V.90 : Rockwell K56flex : ITU-T V.34, V.32bis, V.32, V.22bis, V.22 : Bell103 & 212A : V.42bis & MNP 5 (Data compression) : V.42 & MNP2-4 (Error correction) : V.80 (H.324 video conferencing Interface) Fax - V.17(14400bps FAX) : V.29(9600bps FAX) : V.27ter((4800bps FAX) Voice - Voice/Audio mode : Full Duplex speakerphone : AdioSpan(Simultaneous Audio/Voice/Data; SAVD) I hope the above is of some assistance. Below is the required copy of the ModemData Report. As you probably realise, this has been obtained through a rather lengthy process of transferring from Ubuntu to Windows and back again several times. It has been a rather enjoyable challenge! Mike H Only plain text email is forwarded by the DISCUSS@xxxxxxxxxxxxx List Server. Do use the following as the email Subject Line: SomeName, YourCountry Ubuntu 7.04 kernel 2.6.20-15-generic This will alert cogent experts, and distinguish cases in the Archives. YourCountry will enable Country Code guidance. Occassionally responses are blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org . Local Linux experts can be found through: http://www.linux.org/groups/index.html -------------------------- System information ---------------------------- CPU=i686, Ubuntu 7.04 Linux version 2.6.20-15-generic (root@palmer) (gcc version 4.1.2 (Ubuntu 4.1.2-0ubuntu4)) #2 SMP Sun Apr 15 07:36:31 UTC 2007 scanModem update of: 2007_July_16 ALSAversion 1.0.13 USB modem not detected by lsusb Modem or host audio card candidates have firmware information: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:0a.0 1409:7268 1409:0104 Parallel controller: Timedia Technology Co Ltd Unknown device 7268 Modem interrupt assignment and sharing: 10: 633 XT-PIC-XT ehci_hcd:usb5, VIA686A --- Bootup diagnostics for card in PCI slot 00:0a.0 ---- [ 52.541718] ACPI: PCI Interrupt 0000:00:0a.0[A] -> Link [LNKC] -> GSI 10 (level, low) -> IRQ 10 === Finished modem firmware and bootup diagnostics section. === === Next deducing cogent software === and a NEW HDA softmodem controller. A modem was not detected among the PCI devices: ------------------------------------------------ 00:07.1 IDE interface: VIA Technologies, Inc. VT82C586A/B/VT82C686/A/B/VT823x/A/C PIPC Bus Master IDE (rev 06) 00:07.4 SMBus: VIA Technologies, Inc. VT82C686 [Apollo Super ACPI] (rev 40) 00:07.5 Multimedia audio controller: VIA Technologies, Inc. VT82C686 AC97 Audio Controller (rev 50) 00:09.0 Multimedia audio controller: Ensoniq 5880 AudioPCI (rev 02) 00:0a.0 Parallel controller: Timedia Technology Co Ltd Unknown device 7268 (rev 01) 01:00.0 VGA compatible controller: nVidia Corporation NV5M64 [RIVA TNT2 Model 64/Model 64 Pro] (rev 15) ------------------------------------------------ with USB and bridge devices not displayed. Please provide any independent information available on your modem. If your modem is mounted on an ISA card, scanModem could not access it. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Checking for audio+modem support in /proc/asound/pcm 00-00: VIA 82C686A/B rev50 : VIA 82C686A/B rev50 : playback 1 : capture 1 01-01: ES1371/2 : ES1371 DAC1 : playback 1 01-00: ES1371/1 : ES1371 DAC2/ADC : playback 1 : capture 1 For candidate modem in PCI bus: 00:0a.0 Class 0701: 1409:7268 Parallel controller: Timedia Technology Co Ltd Unknown device 7268 Primary PCI_id NEW_softmodem_1409:7268 Support type needed or chipset: scanModem could not identify the Support Type needed from diagnosics or archives. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.1.2 and the compiler used in kernel assembly: 4.1.2 Kernel-header resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: linux-headers-2.6.20-15-generic Checking pppd properties: -rwsr-xr-- 1 root dip 269224 2007-04-05 13:41 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://phep2.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines -------- This looks a lot better than it did in Windows NotePad -- M H