------------------------------ Message: 2 Date: Thu, 11 Feb 2010 11:43:05 +0000 From: Anne Wilson <cannewilson@xxxxxxxxxxxxxx> Subject: Re: Uploading files or downloading files causes crashing. To: kde@xxxxxxxxxxxx Message-ID: <201002111143.13289.cannewilson@xxxxxxxxxxxxxx> Content-Type: text/plain; charset="iso-8859-1" On Wednesday 10 February 2010 20:33:55 Sue Harris wrote: > Hi Anne, > > I am using ArkLinux. > My Linux Version is: > Ark Linux - Home (2008.1-0.dockyard20080514.1ark) > I am running kernel: Kernel 2.6.25.3-1arksmp on i686 > > KDE Release 3.5.9-3ark > Konsole 1.6.6 > Firefox version 2.0.0.14 As you can see, it hasn't been updated in a long > time. Hmm - everything there looks very old. Is it not possible to update your system from the distro repositories? While it's probably not the immediate cause of your problem, it's certainly true that many bugs and vulnerabilities would have been fixed. > Extensions: These are the ones I found: > > AMAZING Sorority Life Toolbar 2.3.0.4 : Uninstalled it. (But it wasn't > new. It had been there a long time.) DOM Inspector 1.8.1.14 : Disabled > it. > FlashGot 1.2.1.10 : Disabled it. (Version 1.2.1.13 is available. > Should I install that one?) > I would recommend uninstalling all add-ons. It's really much safer to re- install them later - you know that you get compatible versions that way, and with an update that's very important. > Then Firefox needs to be restarted for the changes to the Extensions to be > effective. So I rebooted the computer. You didn't need to reboot. Just restarting Firefox is all that's needed. With recent versions it offers a button to activate the restart, and it's pretty seamless. I think that on older versions you had to shut down Firefox, wait a few seconds, then re-start it. > Then I went to Firefox.com to try > to download the newest version: 3.6. I clicked on the green button that > brings up the dialog box: Opening firefox-3.6.tar.bz2: What should > Firefox do with this file? I selected: Save to Disk. As soon as I click > on [OK] Firefox crashes. > Have you plenty of disk space? In konsole type 'df -h' and paste the result here. > In the past some websites wouldn't play video and they told me that I don't > have the most updated version of Flash. Could this have something to do > with it? I had tried (months ago) to download the new version, but when I > get the file on the desktop, I don't know what to do with it to install > it. > I don't think flash is involved in this. Once you get a recent version installed you'll find that when you need flash you will be asked if you want to install Adobe flash. Follow the instructions for that. It works well. > Or could Firefox crashing be a virus? Very unlikely. There could be some corruption, though, which may have been the cause of your original problems - though corruption that affects both Firefox and Konqueror do seem relatively unlikely. Try downloading Firefox in Konqueror. If that doesn't work, see whether you can run 'wget path-to-firefox-update' in konsole - having first made sure you know which directory you are downloading to. If none of this works you need help from someone who knows Ark. Try to get an IRC client set up - konversation is very easy to set up if you can get it for your version of Ark. Then type in '/join #arklinux' and you should be able to ask and get answers from people with Ark skills. If that's not an option, there is a forum at http://forum.arklinux.org/index.php?action=pages;sa=3 - that should be a good place to get help, too. Anne -- Hi Anne, While I would like to update the old versions to newer versions, I am no longer in contact with the person who installed ArkLinux and KDE on the computer and I am not sufficiently versed in Linux or KDE to accomplish this task myself. It looks like I have plenty of disk space: Filesystem Size Used Avail Use% Mounted on /dev/sda2 32G 9.2G 23G 29% / /dev/sda3 200G 160G 41G 80% /home none 1014M 0 1014M 0% /dev/shm results of 'wget path-to-firefox-update' in konsole Resolving path-to-firefox-update... failed: Name or service not known. wget: unable to resolve host address `path-to-firefox-update' I was able to download firefox-3.6.tar.bz2 using Konqueror, but now I don't know what to do with the file. How do I install the new version? Thanks for all your feedback, Sue ___________________________________________________ This message is from the kde mailing list. Account management: https://mail.kde.org/mailman/listinfo/kde. Archives: http://lists.kde.org/. More info: http://www.kde.org/faq.html.