Re: Sieve for shared mailboxes

[Nic Bernstein via Info-cyrus <info-cyrus@xxxxxxxxxxxxxxxxxxxx>]

On 03/18/2016 05:48 AM, Merlin Hartley via Info-cyrus wrote:

...

Of course, over-time more complexity is always required and I have recently implemented a few shared mailboxes (rather than just sharing user mailboxes).

Inevitably, the users are now asking for an auto-reply to be configured for some of these shared mailboxes…

We are already using sieve scripts (managed with Roundcubemail talking through the firewall to timsieved) so it seems natural to use this technology here too...

I have followed the instructions on this page:

https://cyrusimap.org/imap/admin/sieve.html?highlight=sieve#managing-sieve-scripts

But the last step doesn’t seem to do anything…

So I have a few related questions:

1) how can I query a mailbox to read the flags set by mboxconfig?

Use the 'info' command in cyradm, like so:

root@mail:~# /usr/lib/cyrus/bin/cyradm -U cyrus localhost
Password: 

localhost> info tech.support
{tech.support}:
  duplicatedeliver: false
  lastpop:  
  lastupdate:  6-Apr-2016 04:01:01 -0500
  partition: default
  pop3newuidl: true
  sharedseen: false
  sieve: global
  size: 801640500

localhost> quit

Note the "sieve: global" line.

2) has anyone got sieve working with shared mailboxes?

Yes, happily and consistently, currently with 2.4.10, and up, on various installations.

3) is it possible to invoke a sieveshell in the context of a shared mailbox?

"...context of a shared mailbox..." doesn't really mean anything here.  You must do it as a user who has access to the shared mailbox, as the page on the website explains.

I seem to have successfully created the global scripts (a ‘global’ folder has appeared in the sievedir) - just can’t seem to attach it to a shared mailbox.

Take a look at the output of the 'info' command in cyradm, and if it doesn't make sense, please post again.

In my experience, the most common cause of problems with sieve and shared mailboxes is bad scripts.

Cheers,
    -nic

-- 
Nic Bernstein                             nic@xxxxxxxxxxx
Onlight Inc.                              www.onlight.com
6525 W Bluemound Rd., Ste 24	          v. 414.272.4477
Milwaukee, Wisconsin  53213-4073	  f. 414.290.0335

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