On Monday 22 May 2006 10:45, you wrote: > I'm not sure I understand why you think marking deleted messages is > so bad. Have you never accidentally deleted the wrong message? Only > to have it totally disappear, so you're not SURE what you deleted? > I'd much rather have closer control over what my mail program is > doing... My email clients put deleted messages into a trash bin. I can go there to retrieve messages. The fact of the matter is that most of the time someone deletes a message, they mean to do it. I believe that having an undo in case someone deletes the message accidentally is important. I just think the way that feature is implemented in Outlook for IMAP cripples the common use case where someone means to delete a message. Outlook does a very sane thing with POP mail. It moves the message to the trash folder. It does something similar when using an Exchange server. The only time that it exhibits the weird behavior is when interacting with an IMAP server. Outlook has many other problems also. Think about this one. If you only have an IMAP email account, you would probably want to show the inbox for that IMAP account by default. The only way to change the default folder for Outlook is to start editing registry keys. Why would something like that not be configurable within the program? I personally think that Outlook does what it can to make its users depend on Exchange since IMAP provides nearly all of the mail related benefits of using Exchange from the client perspective. When using Exchange, for instance, your mail magically pops up in the main inbox. It would be nice to be able to use IMAP in a mode like that. Maybe one should be able to tell Outlook that the IMAP is the only account and have it treated as such. Of course, to be fair, all mail clients have their issues. For one example, Mail.app, the Mac OS X client, removes all messages in your inbox associated with a particular POP account when you delete the account. This doesn't make sense since the message are downloaded and more than likely erased from the server. wt -- Warren Turkal, Research Associate III/Systems Administrator Colorado State University, Dept. of Atmospheric Science ---- Cyrus Home Page: http://asg.web.cmu.edu/cyrus Cyrus Wiki/FAQ: http://cyruswiki.andrew.cmu.edu List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html