Sergeant-at-arms engagement model

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RFC 3005 establishes the charter for the IETF discussion list, ietf@xxxxxxxx. It provides for the IETF Chair to appoint Sergeants-at-Arms (SAA) to help manage postings to this list. Matthew Miller and Dhruv Dhody are the current sergeants-at-arms.

The SAA team (Matthew, Dhruv, and Alissa) have been working on documenting the SAA engagement model, operating procedures, guidelines and email templates to help us make our communications consistent and clear. That guidance is collected in the GitHub repository < https://github.com/ietf/saa >.

We will be using this engagement model from now on. We consider it to be a work-in-progress, though, and will be looking for ways to improve it as we gain more experience with it. We would welcome you to file GitHub issues or send us email at < saa@xxxxxxxx > with your feedback.

Regards, 
Sergeant-at-Arms Team

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