Paul writes: > does anyone here think this will solve the problem > for anybody, even the customers of those three customers? Their "anti-spam" efforts cause them to reject millions of legitimate e-mails each day, so they create problems, too. > i'm wasting my time because i want this problem > looked at more broadly. What process can you suggest to distinguish spam from legitimate e-mail with 100% reliability and no human intervention? Find that, and you can become a billionnaire.