At 04:04 PM 7/30/2002 -0700, Peter Deutsch wrote: >I dunno, Ole, you seem to be underestimating the abilities >of Ed and Edna Everage consumer here. One of the major problems with computer-related tools, today, is not that they under-estimate the user's ability but that they over-demand the user's effort. Long ago, we got away from automobiles with hand-cranks to start the engine, spark arrestors, and other assorted controls over internals. Most people simply want a car to work; they do not want to be automobile mechanics. By contrast, today's PCs require that each user be a system administrator. Given an industry that is at least 20 years old, this is a situation that all of us in the field should be deeply embarrassed about. d/ ---------- Dave Crocker <mailto:dave@tribalwise.com> TribalWise, Inc. <http://www.tribalwise.com> tel +1.408.246.8253; fax +1.408.850.1850