I've got my ACD application up and running, and it is almost working. I am using TransferCall on calls that have been ringing too long, to the next video phone in my pool. But then I realized that if I did that, I have no failover support. Please correct me if I am wrong on this point. So basically what I tried to do then was to send it back to the gatekeeper hoping that it would re-do the SQL routing policy (as if it was a new call). I have the SQL response set up so that the non-answering ip addresses are sorted to the bottom of the list. I thought that maybe just by doing a TransferCall [call id] CALLER [gatekeeper ip address] would work... but after the call is transferred to the gatekeeper, the call is disconnected (I'm not sure exactly why yet...) Any advice? Marvin Herbold -----Original Message----- From: Jan Willamowius [mailto:jan@xxxxxxxxxxxxxx] Sent: Thursday, December 15, 2011 2:25 PM To: openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Subject: Re: How to get failover to trigger if call is not answered in X seconds... I think this rather calls for an ACD application that monitors the calls it distributes and if it is not accepted in time transfers it to another agent. Regards, Jan MarvinHerbold wrote: > > I need to get failover to trigger if the currently alerting endpoint has not > answered the video phone in X number of seconds. I looked in the manual but > didn't see anything jump out at me with regards to this. Any suggestions? > > Thanks, > > Marvin Herbold -- Jan Willamowius, jan@xxxxxxxxxxxxxx, http://www.gnugk.org/ ---------------------------------------------------------------------------- -- 10 Tips for Better Server Consolidation Server virtualization is being driven by many needs. But none more important than the need to reduce IT complexity while improving strategic productivity. Learn More! http://www.accelacomm.com/jaw/sdnl/114/51507609/ _______________________________________________________ Posting: mailto:Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Archive: http://sourceforge.net/mailarchive/forum.php?forum_name=openh323gk-users Unsubscribe: http://lists.sourceforge.net/lists/listinfo/openh323gk-users Homepage: http://www.gnugk.org/ ------------------------------------------------------------------------------ Learn Windows Azure Live! Tuesday, Dec 13, 2011 Microsoft is holding a special Learn Windows Azure training event for developers. It will provide a great way to learn Windows Azure and what it provides. You can attend the event by watching it streamed LIVE online. Learn more at http://p.sf.net/sfu/ms-windowsazure _______________________________________________________ Posting: mailto:Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Archive: http://sourceforge.net/mailarchive/forum.php?forum_name=openh323gk-users Unsubscribe: http://lists.sourceforge.net/lists/listinfo/openh323gk-users Homepage: http://www.gnugk.org/
