Tandberg Edge 95 unable to complete negotiation with gnugk227

[Paul Hii <Paul.Hii@xxxxxxxxxxxxxxxxx>]

Hi,

we have been having an issue with a
Tandberg Edge 95 MXP that is failing to establish calls via our gnugk 2.2.7.

Tandberg Edge 95 MXP (Malaysia) ---
gnugk227 (Australia) --- Tandberg 150 (Australia)

The gnugk227 is in routed mode and proxies
all calls. Both the Edge 95 and T150 are registered to the gnugk227.

The T150 initiated the call via the
gnugk227 to Edge 95. The usual arq, acf, q931 (setup, alert, connect) happens
until the call connection failed in the exchange of h245 terminalCapabilitySet.

Please see the gnugk log below:

2008/08/28 14:27:31.333    
   3        ProxyChannel.cxx(3719)
       H245        Connected
from T150:5559 on gnugk227:11473
2008/08/28 14:27:31.436    
   3        ProxyChannel.cxx(3751)
       H245        Connect
to edge95:11016 from gnugk227:0 successful
2008/08/28 14:27:31.436    
   5        ProxyChannel.cxx(5088)
       ProxyH(5) total sockets 4
2008/08/28 14:27:31.437    
   5            
    job.cxx(426)        JOB  
     Job H245Connector deleted
2008/08/28 14:27:31.437    
   5            
    job.cxx(415)        JOB  
     Worker threads: 21 total - 19 busy, 2 idle
2008/08/28 14:27:31.511    
   5            yasocket.cxx(783)
       ProxyH(5)        1
sockets selected from 4, total 4/0
2008/08/28 14:27:31.511    
   5        ProxyChannel.cxx(623)
       H245s        Reading
from T150:5559
2008/08/28 14:27:31.512    
   4        ProxyChannel.cxx(1093)
       H245        Received:
request terminalCapabilitySet {
.................
2008/08/28 14:27:31.513    
   4        ProxyChannel.cxx(4487)
       H245        Request:
terminalCapabilitySet
2008/08/28 14:27:31.581    
   5            yasocket.cxx(783)
       ProxyH(5)        1
sockets selected from 4, total 4/0
2008/08/28 14:27:31.581    
   5        ProxyChannel.cxx(623)
       H245d        Reading
from edge95:11016
2008/08/28 14:27:31.681    
   4            yasocket.cxx(656)
       H245d        edge95:11016
Error(0): Timeout
2008/08/28 14:27:31.693    
   5            yasocket.cxx(783)
       ProxyH(5)        1
sockets selected from 4, total 4/0
2008/08/28 14:27:31.693    
   5        ProxyChannel.cxx(623)
       H245d        Reading
from edge95:11016
2008/08/28 14:27:31.693    
   2        ProxyChannel.cxx(631)
       Proxy        edge95:11016
NOT TPKT PACKET!
2008/08/28 14:27:31.693    
   5            yasocket.cxx(783)
       ProxyH(5)        1
sockets selected from 4, total 4/0
2008/08/28 14:27:31.693    
   5        ProxyChannel.cxx(623)
       H245d        Reading
from edge95:11016
2008/08/28 14:27:31.693    
   2        ProxyChannel.cxx(631)
       Proxy        edge95:11016
NOT TPKT PACKET!

Syslog on the edge95 showed that the
edge95 did receive and respond to the request for terminalCapabilitySet
from the gnugk227.

We have had many calls by Tandberg endpoints
via the gnugk227 without problem except for this particular model, Edge
95 MXP.

Any idea what could be cause of the
Timeout and NOT TPKT PACKET?

Thanks in advance for all help.

Cheers,
Paul
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