Re: Openh323gk-users Digest, Vol 22, Issue 16

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Hi,

we have been having an issue with a Tandberg Edge 95 MXP that is failing to establish calls via our gnugk 2.2.7.

Tandberg Edge 95 MXP (Malaysia) --- gnugk227 (Australia) --- Tandberg 150 (Australia)

The gnugk227 is in routed mode and proxies all calls. Both the Edge 95 and T150 are registered to the gnugk227.

The T150 initiated the call via the gnugk227 to Edge 95. The usual arq, acf, q931 (setup, alert, connect) happens until the call connection failed in the exchange of h245 terminalCapabilitySet.

Please see the gnugk log below:

2008/08/28 14:27:31.333        3        ProxyChannel.cxx(3719)        H245        Connected from T150:5559 on gnugk227:11473
2008/08/28 14:27:31.436        3        ProxyChannel.cxx(3751)        H245        Connect to edge95:11016 from gnugk227:0 successful
2008/08/28 14:27:31.436        5        ProxyChannel.cxx(5088)        ProxyH(5) total sockets 4
2008/08/28 14:27:31.437        5                 job.cxx(426)        JOB        Job H245Connector deleted
2008/08/28 14:27:31.437        5                 job.cxx(415)        JOB        Worker threads: 21 total - 19 busy, 2 idle
2008/08/28 14:27:31.511        5            yasocket.cxx(783)        ProxyH(5)        1 sockets selected from 4, total 4/0
2008/08/28 14:27:31.511        5        ProxyChannel.cxx(623)        H245s        Reading from T150:5559
2008/08/28 14:27:31.512        4        ProxyChannel.cxx(1093)        H245        Received: request terminalCapabilitySet {
.................
2008/08/28 14:27:31.513        4        ProxyChannel.cxx(4487)        H245        Request: terminalCapabilitySet
2008/08/28 14:27:31.581        5            yasocket.cxx(783)        ProxyH(5)        1 sockets selected from 4, total 4/0
2008/08/28 14:27:31.581        5        ProxyChannel.cxx(623)        H245d        Reading from edge95:11016
2008/08/28 14:27:31.681        4            yasocket.cxx(656)        H245d        edge95:11016 Error(0): Timeout
2008/08/28 14:27:31.693        5            yasocket.cxx(783)        ProxyH(5)        1 sockets selected from 4, total 4/0
2008/08/28 14:27:31.693        5        ProxyChannel.cxx(623)        H245d        Reading from edge95:11016
2008/08/28 14:27:31.693        2        ProxyChannel.cxx(631)        Proxy        edge95:11016 NOT TPKT PACKET!
2008/08/28 14:27:31.693        5            yasocket.cxx(783)        ProxyH(5)        1 sockets selected from 4, total 4/0
2008/08/28 14:27:31.693        5        ProxyChannel.cxx(623)        H245d        Reading from edge95:11016
2008/08/28 14:27:31.693        2        ProxyChannel.cxx(631)        Proxy        edge95:11016 NOT TPKT PACKET!

Syslog on the edge95 showed that the edge95 did receive and respond to the request for terminalCapabilitySet from the gnugk227.

We have had many calls by Tandberg endpoints via the gnugk227 without problem except for this particular model, Edge 95 MXP.

Any idea what could be cause of the Timeout and NOT TPKT PACKET?

Thanks in advance for all help.

Cheers,
Paul
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