Re: ACD with Unregistered endpoints configuration

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Guillaume

AFAIK virtual queue is not implemented for unregistered callers however it 
would be a good thing to implement.

Simon


At 10:31 PM 5/06/2006, you wrote:
>As a matter of fact you are right, there is a problem with that configuration.
>
>Could anyone point me with a configuration that would satisfy my need.
>To make things clear :
>I want to route calls coming from an unregistered endpoint (a gateway
>actually) to various agents who should be reachable with the same
>number.
>
>Any help appreciated still.
>
>Best regards,
>Guillaume
>
>
>
>On 6/5/06, Teodor Georgiev <tgeorgiev@xxxxxxxxx> wrote:
> >
> > Virtual queues can be used merely with endpoints that communicate via RAS
> > (ARQ/ACF)
> >
> > On Monday 05 June 2006 17:00, Guillaume Fraysse wrote:
> > > Hello everyone,
> > >
> > > I'm trying to get GnuGk to work in the following configuration.
> > > On one side I have a pool of customers that I route call to using the
> > > ACD plug-in, and using the vqueue routing mechanism. That works fine.
> > > On the other side I have an unregistered endpoint that calls
> > > registered endpoints and that work fine too.
> > >
> > > But when I want my unregistered endpoint to call one of the virtuel
> > > queue used by the ACD I get a "No destination for unregistered call"
> > > log message. Does anyone has any hint on how to make that kind of
> > > configuration work ?
> > >
> > > Extracts from the configuration file :
> > > [RoutedMode]
> > > GKRouted=1
> > > H245Routed=0
> > > CallSignalPort=1719
> > > AcceptNeighborCalls=1
> > > AcceptUnregisteredCalls=0
> > > RemoveH245AddressOnTunneling=1
> > > RemoveCallOnDRQ=0
> > > DropCallsByReleaseComplete=1
> > > SendReleaseCompleteOnDRQ=0
> > > SupportNATedEndpoints=1
> > > TranslateFacility=1
> > >
> > > [RoutingPolicy::OnARQ]
> > > default=vqueue,explicit,internal
> > >
> > > [CTI::Agents]
> > > VirtualQueueAliases=service1
> > > RequestTimeout=10
> > >
> > > So when I call service1 from an unregistered endpoint I get the following
> > > log : 2006/06/02 16:41:24.950 4       ProxyChannel.cxx(1331)  Q931s
> > > GWRewrite source for 172.20.46.5:3023: setup H323 ID or E164
> > > 2006/06/02 16:41:24.951 5            Routing.cxx(137)   ROUTING
> > > Checking policy Explicit for request Setup CRV=3120
> > > 2006/06/02 16:41:24.951 5            Routing.cxx(137)   ROUTING
> > > Checking policy Internal for request Setup CRV=3120
> > > 2006/06/02 16:41:24.951 3       ProxyChannel.cxx(1560)  Q931s   No
> > > destination for unregistered call 00 5e 91 f0 f1 7b 11 da 83 fb c9 d8
> > > 28 38 06 c3 fr
> > > om 192.168.0.1:3023
> > >
> > > Any help appreciated.
> > >
> > > Best regards,
> > > Guillaume
> > >
> > >
> > > _______________________________________________________
> > >
> > > Posting: mailto:Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx
> > > Archive: http://sourceforge.net/mailarchive/forum.php?forum_id=8549
> > > Unsubscribe: http://lists.sourceforge.net/lists/listinfo/openh323gk-users
> > > Homepage: http://www.gnugk.org/
> >
> >
> > _______________________________________________________
> >
> > Posting: mailto:Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx
> > Archive: http://sourceforge.net/mailarchive/forum.php?forum_id=8549
> > Unsubscribe: http://lists.sourceforge.net/lists/listinfo/openh323gk-users
> > Homepage: http://www.gnugk.org/
> >
>
>
>_______________________________________________________
>
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>Archive: http://sourceforge.net/mailarchive/forum.php?forum_id=8549
>Unsubscribe: http://lists.sourceforge.net/lists/listinfo/openh323gk-users
>Homepage: http://www.gnugk.org/




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